Dear Sourabh,
We are sorry to hear about your experience. We have made a note of your mobile number and shall get in touch with you at the earliest.
Regards,
ICICI Bank Customer Service Team.
This is a discussion on Fraudulent online transactions worth Rs. 2,02,000 from my ICICI Bank Account within the Net Banking forums, part of the Banking category; There was an illegal transfer of Rupees 2,02,000/- from my saving A/c No 003901569803 in ICICI Bank on 15th October ...
There was an illegal transfer of Rupees 2,02,000/- from my saving A/c No 003901569803 in ICICI Bank on 15th October and 16th October, 2010 without my prior knowledge. Also I haven’t received any alerts against the same as my Idea number which is 9527127200 was register for SMS Alerts was deactivated by some anonymous person.
This anonymous person had requested at Idea cellular office (Ulhasnagar Branch) on 15th October 2010 to deactivate my current sim and had issued himself another Sim card for the same number providing fraud pan card in my name as an identity proof in which the photo is of different person & even the Signature. Because of this my SMS alerts had been stopped.
I have logged complain with ICICI Bank customer care to investigate the matter complain number
is:155222823. ICICI customer care advised me to lodge a FIR with Cyber cell of Police station. I have already lodged the FIR with police commisionner office (Pune). My FIR number is:5977
As of now I have not heard anything from ICICI Bank and whenever I call customer care I always get the message that Investigation is in progress. Any help will be much appreciated.
Thanks,
Sourabh Jain
Mobile: 9527127200
Dear Sourabh,
We are sorry to hear about your experience. We have made a note of your mobile number and shall get in touch with you at the earliest.
Regards,
ICICI Bank Customer Service Team.