Dear Sir

As per your mail the details enclosed for further proceedings. While transfering I have not received 14 digit transaction number but the following details received which is attacted below and the exact time is 14:39:11 on 05-10-2010.


Reference Id 2734625
Payment Id 0003689157
Payee Name NEFT PAYEE
Bank Name STATE BANK OF INDIA
Branch Name PALAKARAI-TIRUCHIRAPALLI
Account Number 30513852701
Account Type SBA
Debit Account 0603000101124501
Date of Payment 05/10/10
Amount 5,000.00
Currency INR
Payment Status Success
Remarks

Thanking you
Regards

S.Jayaram




--------------------------------------------------------------------------------
From: PGI Support <pgsupport@billdesk.com>
To: Somaskandan Jayaram <sjayaram_somas@yahoo.com>
Sent: Thu, 14 October, 2010 10:34:44 AM
Subject: Re: Regarding transfer of Amount




Dear Customer,



Thank you for writing to Payment Gateway Support.



We understand your concern regarding the payment and that you need assistance regarding the same. We apologize for any inconvenience caused.



We are unable to locate any details through the provided data. In order to assist you, please reply to this e-mail with the 14 digit transaction number, the exact date and time, the exact amount and any other detail that you provided while processing the transaction.



As soon as we receive the response from your end, we will be glad to assist you and ensure that your issue can be resolved at the earliest.



Thanks again for contacting Payment Gateway Support.



Thanks and Regards,



Payment Gateway Support
BillDesk






----- Original Message -----
From: Somaskandan Jayaram
To: pgsupport@billdesk.com
Sent: Wednesday, October 13, 2010 5:41 PM
Subject: Fw: Regarding transfer of Amount


Dear Sir

Inspite of several messages, telephonic conversations and followups there is no feedback sofar. Kindly do needful. Again the copy of PNB transactions details


Reference Id 2734625
Payment Id 0003689157
Payee Name NEFT PAYEE
Bank Name STATE BANK OF INDIA
Branch Name PALAKARAI-TIRUCHIRAPALLI
Account Number 30513852701
Account Type SBA
Debit Account 0603000101124501
Date of Payment 05/10/10
Amount 5,000.00
Currency INR
Payment Status Success
Remarks

Thanking you and looking forward.
Regards

S.Jayaram


----- Forwarded Message ----
From: Somaskandan Jayaram <sjayaram_somas@yahoo.com>
To: ibshelpdesk@pnb.co.in
Cc: neft_help@pnb.co.in; pgupta@pnb.co.in; bo0603@pnb.co.in
Sent: Tue, 12 October, 2010 7:49:16 PM
Subject: Fw: Regarding transfer of Amount






----- Forwarded Message ----
From: Somaskandan Jayaram <sjayaram_somas@yahoo.com>
To: neft_help@pnb.co.in
Cc: pgupta@pnb.co.in; bo0603@pnb.co.in
Sent: Thu, 7 October, 2010 5:08:12 PM
Subject: Regarding transfer of Amount


Dear Sir

I am an account holder(0603000101124501) of your bank at Dalmiapuram and also have facility of internet banking (id- AXE003634). I have transfered an amount of Rs5000/- to self on 5/10/10 to state bank of india ( IFSC code- SBIN 0003372) of Palakarai Branch Trichirapalli to my account(30513852701)but I regret to say so far it has not been transfer to the above said account. Kindly look into the matter and transfer the amount to SBI or Our branch.

Thanking you and looking forward for the early response. If the problem is not resolved with in two days ie before 14th Oct'10 then i may forced to go to Ombudsman.

Yours truly

S.Jayaram