+ Submit Your Complaint
Page 1 of 2 12 LastLast
Results 1 to 15 of 19

RELIANCE MUTUAL FUND customer care complaint

This is a discussion on RELIANCE MUTUAL FUND customer care complaint within the Mutual Fund forums, part of the Investment category; NON DELIVERY OF WARRANT BY RELIANCE MUTUAL FUND BY NOT ACCEPTING EVEN MAIL WITH DETAILS THEY SAY REQUIRED EVEN AFTER ...

  1. #1
    SHEETAL RAWAT Guest

    Default RELIANCE MUTUAL FUND customer care complaint

    NON DELIVERY OF WARRANT BY RELIANCE MUTUAL FUND BY NOT ACCEPTING EVEN MAIL WITH DETAILS THEY SAY REQUIRED EVEN AFTER REDAMPING THREE YEARS BACK.

    Account/Folio No : 40982509435

    RELIANCE DIVERSIFIED POWER SECTOR FUND-RETAIL GROWTH PLAN - GROWTH OPTION

    Refno-BB04/408939977CA : BB02-61136791-18.12.2010 / LA: ADMIN-13.11.08-5

    Name : RAWAT SHEETAL

    STT Paid on above (@0.25000%) 39.00
    Net Redemption 15,479.67 0.000
    Balance Units : 0.000 Current Cost : Rs. 0.00 Current Value : Rs. 0.00 NAV : Rs. 80.7378 (as on 16 Dec 2010)

    Date : 05/10/2010 4:57:24 PM

    Dear Investor,

    We thank you for writing to Reliance Mutual Fund.

    With reference to your email dated 29/09/2010, regarding redemption,
    we wish to inform you that redemption warrant issued againt the
    redemption request transaction date: 24/12/2009 is in postal returns
    with the reason "House shifted". Further the validity of the warrant
    has expired. We request you to confirm us, if we can mark stop payment
    and issue new warrant.


    For any further information or assistance, please contact us on our 24
    hours Customer Service Centre 1800 300 11111 (toll free) or 022 - 3030
    1111. You can also write to us at customer_care@reliancemutual.com.

    Mobile : 9703140190
    E-Mail : rawasheetal@gmail.com
    Nominee : BIMALA RAWAT

    Not Transferable
    SINGLEMode of Holding :
    INDIVIDUALStatus :
    RESIDENT INDIANCategory :
    SAVINGS \ 0382015101801Bank Account No :
    ICICI BANK LTDBank Name :
    Banjarahills \ Flat No 54 \ Hyderabad \ 500034Bank Address :

    THE ABOVE ADDRESS, ACCOUNT NO. AND MOBILE NO HAVE CHANGED ON BEING MARRIED AND THE NEW A/C NO AND TELEPHONE WERE PROVIDED BUT THE RELIANCE OFFICE REFUSED TO ACCEPT SAYING SIGNATURE NOT TALLYING AND SINCE THAN NOT ABLE TO GET MONEY BACK.

    *Kindly credit the Amount in to my Savings Bank Account, details of which is
    as furnished below.*

    * *

    *Name : Sheetal Rawat*

    *Account No : 002001574200*

    *Account Type : Savings*

    *Bank : ICICI Bank*

    *Branch : Powai*

  2. #2
    RelianceMF_CustomerCare is offline Junior Member
    Join Date
    Jun 2010
    Posts
    20

    Default

    Dear Ms. Rawat,

    This is with reference to your post on Consumer court.

    We are reviewing your grievance and shall revert to you at the earliest.

    For all future correspondences kindly quote your reference no: SR 19472030.

    Thank you for your co operation.

    Regards,

    Reliance Mutual Fund

  3. #3
    RelianceMF_CustomerCare is offline Junior Member
    Join Date
    Jun 2010
    Posts
    20

    Default

    Dear Ms. Rawat,

    This is further with reference to our post on 07th May 2012.

    We wish to inform that we have conclusively replied to your aforesaid complaint at your Gmail Id. We request you to verify the same.

    In case, of any further assistance, please feel free to write us at rmf.grievanceredressal@relianceada.com

    Assuring you of our complete co operation at all times

    Regards,

    Reliance Mutual Fund.

  4. #4
    satish kumar Guest

    Default my Email id not correct mentioned

    dear sir ,
    i have submit my email id which is not correct mentioned in my account.so i requested you pls change my Email ID for further action.my mutual fund account details are mentioned below.

    name - satish kumar
    folio no. - 41363292802
    mob no . - 9376297145
    Email ID - satishkosliya@gmail.com

  5. #5
    Tania dutta Guest

    Default change of cell phone number

    Dear sir,
    In reliance mutual fund. There is my account. But the number is of my husband. So i want you to change my cell number.






    Thanking you.




    Yours faithfully.

  6. #6
    VITHALBHAI B SENJALITA Guest

    Smile Change the bank

    Old bank name:-HDFC BANK LTD
    Old bank account no.:-03781000001610
    Folio no.:-41322798291


    New bank name:-STATE BANK OF INDIA
    New bank account no.:-30106760083 (IFSC/NEFT code:-SBIN0000463)
    Folio no.:-41322798291

    RELIANCE MUTUAL FUND nearest branch address:- 2nd floor, plus point, opp haribhai hall, Dr. Yagnik road, Rajkot-360001

  7. #7
    Unregistered Guest

    Red face reg non-receipt of statements

    I am having 2 investments with ur mutual fund co. since 5 yrs. But since ur co. has become very irregular in sending statements. I have made a couple of complaints with my agent but ur not responding. I had made a complaint on 28/11/12 n other complaint before 2 days but the co. is not responding. I am having an investment of 130000/= in ur co. and total of rs 1000000 investment is done by our family members. If u will not send me the statements regularly we will shift our investments to other mutual fund cos. It has been a very worst experience from reliance mutual fund co. I am giving you 2 days time after that I will not contact u I will just withdraw all the money from reliance mutual fund co.

    I am having an investment in reliance diversified power sector fund folio no 40158450096 by the name Maulik Bharatbhai Mehta n other investment in reliance growth fund folio no 40187498992 by the name Vivan Maulik Mehta. I have not been receiving the statement in the diversified fund since a year n in the growth fund I am not receiving it since 7 months. Plz take immediate action otherwise I am withdrawing the 1000000 Ten lacs from ur co. n investing elsewhere.



    Maulik Mehta

    91-9879733364

  8. #8
    RelianceMF_CustomerCare is offline Junior Member
    Join Date
    Jun 2010
    Posts
    20

    Default

    Dear Mr. Mehta,

    This is with reference to your post on Consumer Court.

    At the outset, we regret the inconvenience caused to you in this regard.

    We wish to inform that we have despatched hard copy of account statements of folio numbers 40158450096 and 40187498992 to your registered address through First flight courier, vide consignment number B26308416, today. We request you to confirm receipt of the same.

    Also, please note that every month account statement were despatched to your registered address through post.

    Further, we would like to inform that you may also request for copy of your account statements to your registered email address through our website and update your email address as well.

    Please find below the procedure to request for account statement and updation of your email address through our website.

    - reliancemutual.com
    - Investor Desk
    - Account statement on email or
    - Online updation of contact details

    Assuring you of our complete co operation at all times.

    Regards,

    Reliance Mutual Fund

  9. #9
    Tanya dutta Guest

    Default correction in account

    dear sir or madam,

    With due respect i want to say that I NISHA DUTTA is having an account with reliance mutual fund. I want you to correct some of my information in my account.

  10. #10
    RelianceMF_CustomerCare is offline Junior Member
    Join Date
    Jun 2010
    Posts
    20

    Default

    Hi NISHA DUTTA

    Thank you for writing to us here, you could send us your contact details on this email id: contact.rmf@rcap.co.in and we'll call you to clarify.

    Thank you & Regards, Team RMF

  11. #11
    kavita suryakant panchao Guest

    Default Holding of statement of units.

    I am having SIP a/c with Folio No.40486934781 of Reliance Growth Fund-Retail Plan-Growth Plan. I have not received holding statement of my units since many months. Kindly arrange the updated physical statement of holding of units at the earliest, please.

  12. #12
    KANSRASARIKA@YAHOO.IN Guest

    Default Transaction charges

    Respecter sir/mam

    i want to know that we would always to pay the transaction charges every month.
    In this case our investment in this fund in loss.


    Please clear it.

    Thanks
    kansrasarika@yahoo.in

  13. #13
    RelianceMF_CustomerCare is offline Junior Member
    Join Date
    Jun 2010
    Posts
    20

    Default

    Dear Ms. Panchal,
    This is further with reference to your post, on Consumer court.
    As requested, we have despatched a copy of your account statement to your registered address through First flight courier, vide consignment number B 263084449, today. We request you to confirm receipt of the same.
    Further, please note that every month consolidated account statement is despatched to your registered address through Post. However, we understand that you have not received the same.

    Hence, we request you to verify your address and confirm, in case of any discrepancy.

    Assuring you of our complete co-operation at all times.

    Regards,

    Reliance Mutual Fund

  14. #14
    RelianceMF_CustomerCare is offline Junior Member
    Join Date
    Jun 2010
    Posts
    20

    Default

    Dear Ms. Kansra,

    This is further with reference to your post, on Consumer court.
    We are reviewing the concern highlighted by you and shall revert to you at the earliest.
    For all future correspondences kindly quote your reference no: SR 22405425.

    Thank you for your cooperation

    Regards,

    Reliance Mutual Fund

  15. #15
    RelianceMF_CustomerCare is offline Junior Member
    Join Date
    Jun 2010
    Posts
    20

    Default

    Dear Ms. Kansara,

    This is further to our interim response to your post, on 16th January 2013 and our telephonic discussion, on 22nd January 2013.

    As discussed, transaction charges would be applicable only for first four SIP transactions.

    We trust the aforesaid clarifies.

    Regards,

    Reliance Mutual Fund

 

 

Similar Threads

  1. Complaint Again Reliance Mutual Fund
    By Yatin bhatt in forum Investment
    Replies: 7
    Last Post: 01-03-2013, 11:55 AM
  2. Reliance Mutual Fund Redemption
    By SVASSANV in forum Product And Services
    Replies: 4
    Last Post: 09-26-2011, 02:08 PM
  3. Reliance Mutual Fund
    By ARUP DAS in forum Judgments
    Replies: 1
    Last Post: 08-03-2011, 02:45 PM
  4. Reliance Mutual Fund
    By sk_sahni@hotmail.com in forum Mutual Fund
    Replies: 3
    Last Post: 03-03-2011, 09:22 AM
  5. Reliance Mutual Fund
    By Advocate.sonia in forum Mutual Fund
    Replies: 7
    Last Post: 03-13-2010, 04:21 PM

Tags for this Thread