Dear Sir,
I invested in Birla Sunlife Taxgain 96 Growth Mutual fund on 7th Nov 2011. Transaction details as per my bank statement are as follows

Date: 07/01/12
Narration: POS 4214240605926613 BSLMF_TPSL DEBIT
Ref No: 4360183
Value Dt: 08/01/12
Withdrawal Amount->Rs 28,000
Account No->15681530001160
Bank :HDFC Faridabad

Transaction status as per Birla Sunlife site is as follows
Transaction no->TPAP1125022
Folio No-1015676651
Date->1/7/2012 7:29:03 PM
Scheme Name->Birla Sunlife Tax Relief-96 Growth
Transaction Bank Name->Debit Card
Amount->28000
Payment Status ->Failure
Transaction Status->To be confirmed


I contacted Birla Sunlife on mail(9th Jan) and multiple times on telephone and was assured I will get the transaction update within 4 working days(on mail dated 10th Jan). The details are as below.

Dear Rishi,

We thank you for writing in to Birla Sun Life Mutual Fund.

We have registered your query with the concerned team and shall revert to you within 4 working days.

Reference id for your query is 022-292-943 which you can quote for future references.

Our constant endeavor would be to resolve your query at the earliest and would also keep you posted on the status of the same.









We assure you best of our services and look forward to your continued patronage.



Regards,
Haripriya Singh
Client RelationsBirla Sun Life AMC Ltd







According to the latest conversation with the customer care person(call of more than 30 mins on 14th Jan, time :5:46pm), they still don't have any information regarding the transaction.

I have to show my investment proofs for tax relief by 17th Jan. If I don't get the acknowledgment of the investment by then, whats the use of investment.

I hope the same will be resolved on priority.
Thanks
Rishi