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fraud and poor service by sbicapsec

This is a discussion on fraud and poor service by sbicapsec within the Mutual Fund forums, part of the Investment category; Dear Sir, SUB: ESI 41749 - Deamt. I was approached by sbicapsec sales man and informed that sbi is giving ...

  1. #1
    rndel is offline Junior Member
    Join Date
    Jun 2009
    Posts
    1

    Default fraud and poor service by sbicapsec

    Dear Sir,

    SUB: ESI 41749 - Deamt.

    I was approached by sbicapsec sales man and informed that sbi is giving a free offer for a year to join demat, trading account.

    I applied for it and to my surprise i found an amount of Rs 794 debited on different accont under demat. I protested the same to the delhi team who admitted that they made this commitment but am unable to pursue the matter with its Head office. They advised me to write to Mr. Easwaran, Head of the deptt. I sent a mail stating this wrong commitment and also the very poor service of the falitiy for the same in Delhi which he agreeed and asked me to write to the MD.. Repeated mails to MD has not been responded.

    Sbicapsec Delhi agrees that the system is slow and hangs now and then. Also the toll free number is never contactable even by their office. Delhi customer is left with only one option that is use std to call there office which also no one responds.

    I asked them to refund the money but they have not done it nor responding to mail including the MD.

    Would appreciate if your court takes up this matter and not only refund the amount deducted but also to levy a heavy penalty for wrong commitment and poor service.

    Sincerely Yours,

    R.Narayanan

  2. #2
    sathiyaraj Guest

    Default sbi capsec online share market intraday complaints - reg.

    sbicapsecurities number one fraud and very very very poor services to that customer. small example.
    that company handling so much fraud tricks available in the online doing market time.
    point number one immediate theft my money to my current account
    point number two - no way to proper communication from the client response. especially the land line and toll free number. i am trading do the last six month i loss for nearly one and half lakhs. is it true are not please contact my mobile number is 98420 45723

    my name is sathiyaraj
    my address is .no. 27, kannagi street, senthaneerpuram, trichy - 620 004, south tamilnadu, south india

  3. #3
    Unregistered Guest

    Default Very Poor Service of SBICAPSEC

    Hello,

    I have been trying SBICAPSEC Hotline number since the last 3 months and everythine I get a message telling "ALL THE EXECUTIVES ARE BUSY PLEASE HOLD THE LINE".

    I am really fed up with the services provided by SBI.

    Please take necessary actions so that such reputed banks donot play with their customers in the future.

    Regards,
    Sangeetha

  4. #4
    vikasavhad is offline Junior Member
    Join Date
    Nov 2009
    Posts
    1

    Default

    never choose sbicapsec as Broker , no quick response, for their mistake we have to pay
    Customer exe. shows that they can not do anything, this is technical error. If u bought any share for ex 100 qty , and order rejected due to any reason, u gives next order for 100 qty. They will give total 200 share in next day . Many times happened. For correcting thease mistake 1-2 days required . Means yur fund engaged/used by sbicapsec for 2-3 days. No higher authority!no resposibility towards investor!
    never invest huge amount sbicapsec for yur safe.Only 6 month require to finish that amount by sbicapsec.no reply of emails even not reading email.
    ---vikas

  5. #5
    adv.om is offline Senior Member
    Join Date
    Nov 2009
    Posts
    101

    Default

    you can complaint to the SEBI and to stock exchange as well as there are regulatory bodies for such things. otherwise these private broking firms do not respond to such issues.

  6. #6
    Unregistered Guest

    Thumbs down Thief & Fraud SBICAP

    At the time of opening my demat account they promised that its free of cost, but after opening of account they deducted 400/- from my sbi saving account, and after a few months they again deduted 350/- from the same account WITHOUT ANY INFORMATION. My BOID is ESI50834.

  7. #7
    Unregistered Guest

    Default

    Thief & Fraud SBICAP permalink

    --------------------------------------------------------------------------------

    At the time of applying for my trading account in December 2009 they promised that it is free of cost, but after opening the account they deducted 400/- from my sbi saving account WITHOUT ANY INFORMATION. My BOID is ESI43013.

  8. #8
    Unregistered Guest

    Default

    Quote Originally Posted by Unregistered View Post
    Thief & Fraud SBICAP permalink

    --------------------------------------------------------------------------------

    At the time of applying for my trading account in December 2009 they promised that it is free of cost, but after opening the account they deducted 400/- from my sbi saving account WITHOUT ANY INFORMATION. My BOID is ESI43013.



    My account has been deducted Rs.400/- for Trading A/C Bo No. ESIxxxx, before one month. But till now I dont get any password for opening and trading. Can you pls tell me where can I approach to get my password and get starting trading.

  9. #9
    Unregistered Guest

    Default Fearing to use sbicapsec

    As per above comments they also deducted 750rs from my account without any intimation were i couldn't get back the amount,but they provided free account.Im fearing that whether it will happen again like this....so be safe to use..i planned to close the account.

  10. #10
    adv.singh is offline Senior Member
    Join Date
    Jan 2010
    Posts
    2,004

    Default Sbicapsec fraud

    AC # ESI113146 (sbicapsec) BANGALORE - SBI MAGADI ROAD BRANCH



    I HAVE OPENED AN AC WITH SBICAPSEC FOR INVESTING AND TRADING. THEY TOLD ME THERE IS
    NO CHARGES FOR OPENING. THATS FINE.


    AFTER THE ACCOUNTS IS OPENED I HAVE NOT DONE A SINGLE TRANSACTION. THE REASON IS THE
    SYSTEM USED TO GET LOCKED. THE LOCAL PERSON USED TO TELL ME SHE CAN UNLOCK ONLY FROM
    BOMBAY. THIS CONTINUED FOR A MONTH. I GOT FED UP AND DECIDED TO CLOSE THIS ACCOUNT
    AND OPEN IN ICICI BANK.


    WHILE CLOSING I CLEARLY ASKED THE CONTACT ANY CHARGE IS THERE TO CLOSE. SHE SAID NO.


    NOW FROM MY ACCOUNT THEY HAVE DEDUCTED RS 400/- WITHOUT MY CONSENT FOR CLOSING. I
    HAVE NOT RECEIVED ANY SERVICE. I ONLY WASTED MY TIME AND MY MONEY ON CALL INTEREST.



    THIS IS REALLY A FRAUD.


    I HAVE NOT DONE SINGLE TRANSACTION.


    ALL ALONG I HAVE BEEN WAITING FOR THEM TO UNLOCK AND I GOT FED UP AND DECIDED TO CLOSE.


    THIS IS A CLEAR CASE OF CHEATING THE CUSTOMER.THE SERVICE IS HORRIBLE.


    I WANT THE AMOUNT RS 400/ TO BE REFUNDED.


    I HOPE SOME CONCERNED AUTHORITIES WILL PUT AN END TO THIS.



    AWAITING YOUR ACTION.



    AMIT SHETTY

    F 506, RAHEJA PARK, MAGADI MAIN ROAD, BANGALORE 79

  11. #11
    safik coimbatore Guest

    Thumbs up sbi caps is giving goog service

    i was open in sbi dmat account they are giving to me good service so i wish thanks to sbi caps

  12. #12
    Unregistered Guest

    Default

    When i was applying for a demat account the agent told me its free. but after some days they dedected Rs. 400 twice time from my account. I am very angry, till the date i have not received my welcome kit.

    ESI 178584

    Please guide me what should i do?

    Kuldeep Singh Rathore

    kuldeep.rathoreh@gmail.com

  13. #13
    Unregistered Guest

    Default No responds

    I AM INTERESTED TO OPEN A TRADING ACCOUNT IN SBICAPS, CAN SOME BODY ADVICE ME WETHERE AM I PROCEEDS OR NOT? MY EMAIL ADD IS tialmg@rediffmail.com

  14. #14
    sagarpattnaik Guest

    Default Sbi services are worst than the local private buses. But sbi is a leading bank

    I had applied for a DEMAT and online TRADING on 03 Mar 2010 in SBI, SHIMLA (HP). I requested the salesman to process it on PRIORITY. I am happy to say that.. SBI opened a DEMAT account immediately and I was asked to wait for a week for issue of TRADING ACCOUNT. But Sorry.......Sorry.. Sorry.. Till now I am in waiting list. whereabout of the Trading Account application is NOT KNOWN. On repeated requests, it has been told by the salesman on 25 Mar 2010 that the application has been rejected due to some official fault not due to consumer fault.
    The representative assured me that the application will be re-submitted immediatly on receipt from the SBI CAPS. Till now the application is taking REST in the drawers of GOOD OFFICIALS OF SBI CAPS.

    WE SHOULD PROUD OF OUR ONE AND ONLY LEADING BANK ... STATE BANK OF INDIA.

  15. #15
    Unregistered Guest

    Default Reply:

    Did your account got reactivated? I am also having the same issue. they rejected my application without reason. The agent told that it will be resubmitted and activated. but till now no sign of activation.

    Quote Originally Posted by sagarpattnaik View Post
    I had applied for a DEMAT and online TRADING on 03 Mar 2010 in SBI, SHIMLA (HP). I requested the salesman to process it on PRIORITY. I am happy to say that.. SBI opened a DEMAT account immediately and I was asked to wait for a week for issue of TRADING ACCOUNT. But Sorry.......Sorry.. Sorry.. Till now I am in waiting list. whereabout of the Trading Account application is NOT KNOWN. On repeated requests, it has been told by the salesman on 25 Mar 2010 that the application has been rejected due to some official fault not due to consumer fault.
    The representative assured me that the application will be re-submitted immediatly on receipt from the SBI CAPS. Till now the application is taking REST in the drawers of GOOD OFFICIALS OF SBI CAPS.

    WE SHOULD PROUD OF OUR ONE AND ONLY LEADING BANK ... STATE BANK OF INDIA.

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