Sir

I had purchased my HP laptop on 5/05/2010 from TOTAL RECALL TECHNOLOGIES, Goa with one year warranty.
Model No. HP Pavilion DV4- 2110TU, intel core i3.


Within 2 years the laptop sound control panel present on the keyboard started getting stuck and the whole laptop started getting hanged.
I went to the HP authorized dealers in Goa, who inspected my laptop and told me that there is a motherboard problem. They have told me that the motherboard needs to be replaced which costs around 21000/-. Which is almost the cost of buying a brand new laptop.

I want to ask you, how can the Laptop of such a branded company get spoiled in just less than 2 years. The same problem is being faced by my colleagues also who had purchased HP Laptop 1 year back.
Since I am a Medical student and i need to use my laptop frequently for my presentations and seminars and study purpose which i could not do for last 1 and half month, has caused me heavy problem and is affecting my carrier. I am not in a position to put such a big amount for repairing the system.


James Thomas
Goa