Hi

I have Purchsed a HCL Desktop on 13th April 2008 and I bring that to
home.
when I unpacked the LCD moniter I found that it was not working.
Same time I called to shopkeeper.
He sent an engineer to my home. He checked and said that we will not
replace it. HCL persons will repair LCD
but my point is this i did not use that LCD for a single minutes and
they are saying that they will repair instead of replacement.
and I want my LCD relacement instead on repair.

Kindly let me know what should I do and also provide me the helpline
number of Consumer court.

Hello
ya you can register Your Complain in Jago Grahak Jago with your bill no against the shop from where you have purchase your LCD Monitor.
Help Line no is 1800 -114000 it is toll free from MTNL

you can registered your complain on calling on this no
and do as concern person says you

Thanks