My TATADCOMO No - 9819817003, 9819817017
I ported from IDEA through your DSA - SONI ENTERPRISE
I was called from the no 8097871184, by Neelam - Sales Executive.
I also requested for a new no, and submitted my documents along with a cheque of rs300.00. When i came to know that i was sold the wrong plan on the ported no, i told them to cancel my request for new no and refund my cheque. But they still went ahead and deposited the cheque, and did not inform me. I had to take the new no now, with whatever plan they offered. new no taken was 902 902 3070 - vinod haria
I was informed about a roam free plan 199 for no 9819817003 - Plan details sold to me were - Roaming Free all over India on TataDocomo Network, in Maharashtra and Goa i can select BPL and IDEA for Free. 400 local min free, 100 std min free, 100sms local n national free, 100mb data usage free. + they will add 49 sms pack and 98rs gprs pack.
Now i come to knw that on my no i cannot get 49sms pack nor 89sms pack on my plan.
I was sold the plan with wrong information.
When i got a confirmation call, the person just confirmed the plan talktime and free usage. as he did not confirm roam free i assumed its there.
Please listen to conversion between me and Neelam on no 8097871184. Where i was given all wrong information.
Another no 9819817017: I was sold plan roam free 125, where i get 200 local min free, 100sms local n national free + 100mb data free. with 98rs gprs pack
this plan was also fake.
when i called and registered a complaint, You'll said i was sold the correct plan.
Can you please send me recorded conversations between my no and 8097871184 - Neelam.
I now come to knw that that on no 9819817003 49sms or 89sms cannot be activated.
I want to go back to IDEA, I would have not ported if all this was not offered.
It is such a shameful act that TATADOCOMO is not ready to take any action against the DSA and customer is let to suffer. All your advertising is crap, and i would never recommend any TATA products to anyone.
If my complaint is not answered or no resolution provided, i will go to the next level of complaining, which is Consumer Court.
Thanks & Regards
981 981 7003