Respected Sir/Madam
im using the Spice Mobile No.9855017436 (parent) and 9855517436 (add on) from many years, but as same was merged with your compnay idea, since that time im facing problem of different types regularly but main biggest problem is with your company is numbered 1 below:
1. Despite of submitteing my verficiation and other required documents with your company a regular calls and message received from your company after 3-4 months that my documents are not proper and submit again else my servicess get barred and same was done on my addon number today. i wanna complaint that your employees are in showroom are illetrate that after checking documents by them documents are submitted and again and again why it is demnding as the same documents are deposited with u several times. May be your company idea is harrassing me after merging becz of the reason i have a life time free both connections which have clip charges of Rs.35/- only per month. As i received several calls from your side after merging to hav a better changed plan which i refuses. I am using ur idea services with a clip chargs of Rs.35 per month and it is disappointing u thats why again & again these documents demanded. As ur customer care officer won't be able to tell me what is problem in my documents already submitted with u several times.
2. Any of my spice nos is not updated in idea nos list whenever registering for idea nos it shows invalid no.
3. Ur services of GPRS is not working in my home region Jalandhar while it is working in other cities.
Pls if u have any problem with my documents or my plan or myself pls contact me personally to resolve this daily activity else consumer court u pls help me.


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