my idea number is 9895993304. I came to your network as a port in customer from 28/8/2011 and i have been facing
so much issues since then. Right now i would like to complaint about gprs usage. Today ( 27/11/2011 ) i have recharged 154/- ( 2GB GPRS ) via online at
10.55am. In your advertisement you have mentioned that its an instant recharge but i got it recharged only after 5 hours ( 4pm ). Then i got a message
says that your GPRS plan has been activated. Then i used it and it showed my gprs balance as 1.92GB. Again i used to after 7pm but they have deducted
the balance from my main account Rs. 42/- the 2GB plan also seems disappeared. I have faced the same issue two days back and at that time i have
recharged for 15/- for gprs and i have lost 49/-from main balance
I made so many calls to the customer care and i have got very irresponsible and careless answers.the issue is not just about some money
but its about the usage i have to get in time.