Hi Admin,

Can u please provide "The Mobile Store" Customer Care Center Email ID.

I need to complaint on them for poor service

On Wednesday (3rd March 2010) I purchase a mobile (nokia 5233) from The Mobile Store limited, sector – 8 , Shop no. -2 , shivshanker Plaza, Airoli – Mumbai, Ph. 022-65261661/65973116
While purchasing the mobile the Virgin mobile executive & Mobile Store executive told me, sir you will get the gifts wiyh this mobile as below
One Reebok T shirt
One scratch coupon
& Five virgin sim card with 43 rs talk time, & two months internet facility free, but after that virgin mobile executive asked me for 250 rs. Ok I paid by thinking as a hidden cost.

But after 2 day also (this is my 3rd day) I didn’t got the talk time & now cant think @ internet what virgin mobile executive committed to me ( cheated by the name of virgin mobile).
I contacted them several times but they are just making me fool.
So Is this the policy of VIRGIN MOBILE & The Mobile Store Limited; to do the business by cheating the customers.
The names for executive attended me.
Mobile Store – VIVEK
VIRGIN MOBILE – FAIZAN.

The mobile no. the executive gives me.
8976976087
8976976074
8976976095
8976976085
8976976084

So I am expecting some action at least from you, to get the right service.

Regards
Ishwar Chaudhari

Cheat by THE MOBILE STORE
To the Concerned,

This is to bring into your notice, the irresponsible attitude shown from the Mobile store (East Delhi Branch).

Recently , I have purchased E63 mobile from the Mobile store with the blue tooth device BH-104). When I shown to my friends my mobile, they said that the BH- 213 Blue Tooth device is coming with E63.

After confirmation from other outlet of Dealers and Sub-Dealers I came to know that I have been cheated by The Mobile Store. When I went to the mobile Store again and complain about the same. they are not ready to accept his mistake and telling that BH-213 is not coming with E63 only BH-104 device is provided by the NOKIA.

Even he is telling that The Mobile Store is the Direct Dealer of Nokia. I investigate with the Nokia, Gurgaon Office and came to know that The Mobile Store is not a Dealer of Nokia they purchase the Nokia products from their Dealer, infact The Mobile is a sub-dealer.

When I communicate with the Sales Man of The Mobile Store Mr. Ajay - saying that we are the dealer, one side they are deceiving to customer and other side they provide the wrong information and marketing.

In fact The Mobile Store is currupting the image of NOKIA. When I talked to Boss of Mr. Ajay he is not able to handle the customer- says "jo karna hai kar lo blue tooth change nahi hoga maine to bus sale karne k liye blue tooth diya tha otherwise aisa koi offer E63 k saath nahi hai" what rubbish he communicate.

Even I came to know that BH-104 is not compatible with E63 Mobile as per Nokia Office, Gurgaon.

Now how could I get my BH-213 instead of BH-104.

Please help the concern person to have the right complementary product with E63.

Is it that Nokia is not providing this offer to Mobiestore..its too pitty for such a brand chain to come up with such silly arguments that" Nokia is not providing them with the offer mentioned in the package"!!!!


Its too frustating that we need to spend our cash to by a mobile and then waste our time there after to get the offer.

Hope that the concerned authorities will look into the matter and do the needful.

My contact number is 09718722296 09716758006 (Delhi) : Name - Rahul

Cheat by THE MOBILE STORE
To the Concerned,

This is to bring into your notice, the irresponsible attitude shown from the Mobile store (East Delhi Branch).

Recently , I have purchased E63 mobile from the Mobile store with the blue tooth device BH-104). When I shown to my friends my mobile, they said that the BH- 213 Blue Tooth device is coming with E63.

After confirmation from other outlet of Dealers and Sub-Dealers I came to know that I have been cheated by The Mobile Store. When I went to the mobile Store again and complain about the same. they are not ready to accept his mistake and telling that BH-213 is not coming with E63 only BH-104 device is provided by the NOKIA.

Even he is telling that The Mobile Store is the Direct Dealer of Nokia. I investigate with the Nokia, Gurgaon Office and came to know that The Mobile Store is not a Dealer of Nokia they purchase the Nokia products from their Dealer, infact The Mobile is a sub-dealer.

When I communicate with the Sales Man of The Mobile Store Mr. Ajay - saying that we are the dealer, one side they are deceiving to customer and other side they provide the wrong information and marketing.

In fact The Mobile Store is currupting the image of NOKIA. When I talked to Boss of Mr. Ajay he is not able to handle the customer- says "jo karna hai kar lo blue tooth change nahi hoga maine to bus sale karne k liye blue tooth diya tha otherwise aisa koi offer E63 k saath nahi hai" what rubbish he communicate.

Even I came to know that BH-104 is not compatible with E63 Mobile as per Nokia Office, Gurgaon.

Now how could I get my BH-213 instead of BH-104.

Please help the concern person to have the right complementary product with E63.

Is it that Nokia is not providing this offer to Mobiestore..its too pitty for such a brand chain to come up with such silly arguments that" Nokia is not providing them with the offer mentioned in the package"!!!!


Its too frustating that we need to spend our cash to by a mobile and then waste our time there after to get the offer.

Hope that the concerned authorities will look into the matter and do the needful.

My contact number is 09718722296 09716758006 (Delhi) : Name - Rahul

Sir,
My self Anoop Patel a resident of Anand, Gujarat visited a store near my place on 2nd October 2011 for buying a DOCOMO 3G Stick. I paid a total amount of 2000 Rs. for stick and 300 Rs. for FRC on that sim card. Let me write a total inconvenience that felt till date.

After 2 days: card still not activated.
Complained several times and finally a member replied that they have made a recharge on different sim.

After a week: A new sim will be delivered.
A new sim delivered but recharged wid different scheme which does not allow me access 3G spectrum.

Complaint and wasted 50 Rs. balance....they finally told to replace it with a new stick within 2 days.
Then after i called them regularly after interval of two days till date...they said stick gone to the company for replacement will deliver in next two days.

This two days scenario is still continued and i lost my faith in mobile store. Toll free is not getting connected and there is no way as i see to call the senior officials directly.

The day i purchased stick was 2nd october and today is 10 November....After wasting much energy, time, money the product is not delivered for my convenience. Rather it gave a set of inconvenience.

Anoop Patel
Anand, Gujarat
8866746787

Hi,
The MobileStore Limited, India's first countrywide chain of telecom retail outlets and largest mobile retailer. “The MobileStore” is an Essar Group venture, set to introduce a pan-Indian network of retail telecom outlets.

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I went to buy a Blackberry 9220 from your Salt Lake showroom,BF-190 on 9/05/2012 and the price was Rs.10,992. I wanted to consume this one in EMI with 0% interest. One of their staffs used the card in a wrong method at the billing time and the EMI process didn't show up. So they voided the noted amount immediately but that sum of money have not come to my main account still now cause the transfer had not been successful. So I am very much worried about this matter. I am requesting to take an immediate step with the factor of urgency. I am eagerly waiting to get my money back.

Originally Posted by sonia2010

Hi,
The MobileStore Limited, India's first countrywide chain of telecom retail outlets and largest mobile retailer. “The MobileStore” is an Essar Group venture, set to introduce a pan-Indian network of retail telecom outlets.

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