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MTS MBlaze Data Card poor service

This is a discussion on MTS MBlaze Data Card poor service within the Mobile forums, part of the Technology category; Dear Sir/Madam I purchased an MTS Mblaze data card on 25th march, 2012 and the dealer said that I'd be ...

  1. #1
    Junior Member
    Join Date
    Apr 2012
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    1

    Default MTS MBlaze Data Card poor service



    Dear Sir/Madam I purchased an MTS Mblaze data card on 25th march, 2012 and the dealer said that I'd be getting a validity of one month. At the starting, it was showing a validity of up to 24th April but after some days the validity reduced to 13th April. I made a complaint about this on customer care on 12th April and they said they would solve this validity problem by 16th April. Next day, i.e., on 13th April, it expired in the morning and showed no balance and validity at all. I once again made the complaint to the customer care but they said their senior would call us in 3 hours. But those 3 hours never actually came. Since then, I've been trying to reach them but they just don't listen. The dealer from where I purchased the device is saying that he has forwarded the complaint to the MTS but no result has come out. Today, when I again contacted the customer care, they disconnected the call in between without even listening to me completely. 12th April was the last day when I could connect to the Internet. I feel really cheated by MTS. My MTS MBlaze No. is: 8459264131

  2. #2
    Senior Member
    Join Date
    Dec 2011
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    Default

    Hi arman kohli,
    We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.

  3. #3
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default

    Hi Armaan Kohli,
    We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

  4. #4
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default

    Hi Armaan Kohli,
    We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

 

 

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