11-21-2011, 08:14 AM #16
coolprashant22
coolprashant22 is offline Junior Member

Join Date
Sep 2011
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Dear Sir/Madam,
My name is Prashant. I have filled the migration form and deposited the settlement amount for POST to PREPAID on 13 Nov 2011. Till Now its not converted to PREPAID. I talked with Customer Care executive Mr. Suraj (Floor Supervisor), he told me that he cant help, go and contact to Reliance webworld. and Reliance webworld is saying go and ask about it to customer care. Already 5 days TAT has been passed. No one is helping me. I am really frustated with Reliance.
Before Postpaid i use prepaid, but i got converted to postpaid just because they told me same prepaid plan they will offer in postpaid but after conversion, its different. Please help me out. They are totally fraud.

My No is 9311878235
Address: Phase 1A, 212, Om Vihar, Uttam Nagar, New Delhi-59

Hi Prashant,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

Regards,

RCOMcare

the reliance gsm customer care executives of mumbai are extremely rude and pathetic. mr. yusuf misbehaved wit me wen i lodged complain about my balance

#18 nidhi007
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the reliance gsm customer care executives of mumbai are extremely rude and pathetic. mr. yusuf misbehaved wit me wen i lodged complain about my balance

Hi Nidhi,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

My name is Ruhul Islam, I am using Reliance GSM Service from three years my no is : 9707682517., Now my my outgoing has been barred,
they told me your Validity finished I recharge 16 rupees according to suggest by their. now again telling me again recharge 40 rupees. my outgoing calls are still barred. i tried to contact to nodal officer as well but they are not able to resume my service.
my mobile number : 9707682517

Hi Rahul,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

Regards,

RCOMcare

I am vijay anand,my reliance gsm number is 8103132474,on 26 November 2011,i got a sms from reliance that your word service is activated,and they reduce my balance by 30 rupees,at that's time i need my balance desperately,and they reduce my balance,i had faced so many problem at that time,I have not sent any request for suck type of word service.i want my balance back ,with penalty on them for inconvenience.I have posted this on here before but didn't get any reply,plz help to get my balance back, that unfair with consumers,they activate service from their side without any request,and reduce balance.I don't know how a big company like reliance do cheating with customer,its nt the mistake,they are doing regularly with random customers.please help me and punish them

with regards
Viay anand
permanent addrsss
64 om vihar ph-4
uttam nagar new delhi
local address
room no 321 bh-3
IIITM gwalior
morena link road gwalior
MP

Hi
welcome to this forum sites.Here you can find lots of information related your questions.
You want to solve your question, I think you consult first you teacher then your friends.
They can give you better solution.

Dear Reliance,
This is Vinodh with one of your prepaid net connect modem 9347340434. Once I was a good supporter of Reliance communications that I had used your carrier communications for three years continuously. Now I was very upset and feel very shy of myself to make a small enquiry from your customer care as they had behaved very rudely and impolitely with me. They denied to take my complaint and register it without giving a complaint number. I pleaded him to escalate my call for internet connection issue as he denied to solve my issue. I had recharged twice to modem no 9347340434 and now it isn't working on Mac. It was working fine earlier for the first time. He had pulled down my legs on your standards. He was arguing that ZTE AC 8720 doesn't support Mac OS. It was supporting earlier and it was even printed under the "system requirements" in the manual.
I was treated very harshly and in a very bad accent by Mr Venkatesh N who gave a cheap advice to by a new laptop to use that modem sarcastically.
I would never recommend this kind of service to any person. Please jump into my shoes and try to understand my issue. I would rather demand you to refund all my money which I had paid for nothing.


RELIANCE PLEASE DO NOT RELY TO GROW ON CUSTOMER'S MONEY.....

welcome to tjis forum sites. u can find information.

"Hi Vijay,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

Regards,

RCOMcare"

Hi Ruhul,

Our customer service team has informed us that the matter has now been resolved. Assuring you the best of our services at all times.

Regards,

RCOMcare

I am Abdulgani,my reliance gsm number is 8088216358,on 09 Dec 2011,i got a sms from RM-Health reliance that your Health service is activated,and they reduce my balance by 30 rupees,at that's time i need my balance desperately,and they reduce my balance,i had faced so many problem at that time,I have not sent any request for this type of service.i want my balance back ,with penalty on them for inconvenience.This is unfair with Me(consumers),they activate service from their side without any request,and reduce balance.Please help me.
Regards,
Abdul

Hi,


My name is ravinder choudhary, my mobile number is 9315631143, it's a Reliance CDMA post paid, I requested for porting my number from cdma to GSM (BSNL) and whereas the Reliance have given me a port code RH692312 which is Valid upto 1st, MAY'2012. Today I received a call from Reliance Care no 01843240225 in which customer care lady inquired from me why u want to port. Then i told her i am not satisfied with your service where u are unnecessary adding hidden packs without confirming me. so i decided to port to other company. After that communication with her she threatened me i will see how u can go. please look in to the matter. i am firm that i want to port from reliance to BSNL (PREPAID). I already submitted my documents to BSNL for porting & purchase the sim Card. They assured me that it will changed with in a week. but i am afraid that reliance will not approve the porting of this no. as per customer care threatened conversation. so please help me to get away from clutches of reliance company.


Reliance please resolve this issue quickly. I am really disappointed.

Dear Sir/madam, I have taken a reliance GSM connection (no. 9883841098) about one month back. my out going call is barred without any intimation. Dealer told to submit my document again. How can a telecom company activate a new connection without varryfying documents. This is very embrrasing.