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Reliance SMS pack deactivation

This is a discussion on Reliance SMS pack deactivation within the Mobile forums, part of the Technology category; Originally Posted by Unregistered I subscribed to sms pack39 on reliance gsm mobile on my 8305166161 no. This pack gets ...

  1. #16
    R_COMcare2 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    582

    Default

    Quote Originally Posted by Unregistered View Post
    I subscribed to sms pack39 on reliance gsm mobile on my 8305166161 no.
    This pack gets auto renewed every month despite my several efforts to deactivate it.
    I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
    On sending sms deact pack39 to 53739, I get the message "default not configured".
    I am requesting you to kindly deactivate sms pack39 service.
    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. #17
    Unregistered Guest

    Default sms deactivation

    I subscribed to sms pack39 on reliance gsm mobile on my 8905918975 no.
    This pack gets auto renewed every month despite my several efforts to deactivate it.
    I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
    On sending sms deact pack39 to 53739, I get the message "default not configured".
    I am requesting you to kindly deactivate sms pack39 service.

  3. #18
    R_COMcare1 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    612

    Default

    Quote Originally Posted by Unregistered View Post
    Hello...
    Please deactivate the following services from my mobile number 8080580637: TecShayaari HunVP54646 OsiNewsPack FUTSMOTOR SymRWOneSub.
    I didnot subscribe for these services and yet i was billed for them unnecessarily.
    Requesting you to please take action immediately to fix the issue and please ensure that this doesnt happen in the future either.
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  4. #19
    R_COMcare2 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    582

    Default

    Quote Originally Posted by Unregistered View Post
    I subscribed to sms pack39 on reliance gsm mobile on my 8305166161 no.
    This pack gets auto renewed every month despite my several efforts to deactivate it.
    I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
    On sending sms deact pack39 to 53739, I get the message "default not configured".
    I am requesting you to kindly deactivate sms pack39 service.
    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOMcare

  5. #20
    vijay kalwani Guest

    Post Reliance SMS pack deactivation

    I subscribed to sms pack39 on reliance gsm mobile on my 809223633 no.
    This pack gets auto renewed every month despite my several efforts to deactivate it.
    I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
    On sending sms deact pack39 to 53739, I get the message "default not configured".
    I am requesting you to kindly deactivate sms pack39 service.

  6. #21
    Unregistered Guest

    Default solution

    call 198 and talk to customer care exec(toll fee)......they deactivate your pack instantly.

  7. #22
    Unregistered Guest

    Default

    deact SMS pack from my mobile 9033904912.i dont want this service please
    i have tried evry possble thing bt nthng worked
    if u will not do it i will break ur reliance card soon
    i m fed up nw

  8. #23
    Unregistered Guest

    Default Deactivate sms pack 39 on my reliance GSM

    I have subscribed sms pack 39 and want to deactivate the sms pack 39 and for this I have called coustomer care and they given assurance that the sms pack is deactivated now but when I recharge my mobile 8899247980, then they have deducted the amount, then what is the role of costomer care even after confirmation also it seems to be that Reliance is making money by simply cheating people in this way. Why don't you provide option for deactivation of pack by the user if you have given activation facility to the users. Please react and deactivate my sms pack .

  9. #24
    R_COMcare5 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    494

    Default

    Quote Originally Posted by Unregistered View Post
    I subscribed to sms pack39 on reliance gsm mobile on my 8905918975 no.
    This pack gets auto renewed every month despite my several efforts to deactivate it.
    I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
    On sending sms deact pack39 to 53739, I get the message "default not configured".
    I am requesting you to kindly deactivate sms pack39 service.
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  10. #25
    R_COMcare7 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    341

    Default

    Quote Originally Posted by vijay kalwani View Post
    I subscribed to sms pack39 on reliance gsm mobile on my 809223633 no.
    This pack gets auto renewed every month despite my several efforts to deactivate it.
    I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
    On sending sms deact pack39 to 53739, I get the message "default not configured".
    I am requesting you to kindly deactivate sms pack39 service.
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  11. #26
    R_COMcare1 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    612

    Default

    Quote Originally Posted by Unregistered View Post
    deact SMS pack from my mobile 9033904912.i dont want this service please
    i have tried evry possble thing bt nthng worked
    if u will not do it i will break ur reliance card soon
    i m fed up nw
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  12. #27
    R_COMcare3 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    513

    Default

    Quote Originally Posted by Unregistered View Post
    I have subscribed sms pack 39 and want to deactivate the sms pack 39 and for this I have called coustomer care and they given assurance that the sms pack is deactivated now but when I recharge my mobile 8899247980, then they have deducted the amount, then what is the role of costomer care even after confirmation also it seems to be that Reliance is making money by simply cheating people in this way. Why don't you provide option for deactivation of pack by the user if you have given activation facility to the users. Please react and deactivate my sms pack .
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  13. #28
    agrawalgaurav90 is offline Junior Member
    Join Date
    May 2012
    Posts
    1

    Default

    I subscribed to sms pack39 on reliance cdma mobile on my 9379179691 no.
    This pack gets auto renewed every month despite my several efforts to deactivate it.
    I have tried a lot to contact customer care but still nothing has been done.
    On sending sms deact pack39 to 53739, I get the message "default not configured".I am fed up with this.
    I am requesting you to kindly deactivate sms pack39 service.

  14. #29
    Unregistered Guest

    Default Plz deactivate my sms pack39

    I activated sms pack39 on my CDMA no 9331826005, but has been trying to deactivate this since last 3 months and as with others its not working and its getting activated every month. I've failed to contact customer care despite of my several efforts. its so funny that activation with reliance schemes is so easy but deactivation is such a job irritation. Hence, please deactivate the scheme from my connection and oblige.

  15. #30
    Unregistered Guest

    Default Deactivate my sms pack, and caller tunes

    I have placed several requests for deactivation of my sms packs, caller tunes, and other services.

    My mobile no is - 9905567342

    Please deactivate All services, I don't want sms pack, caller tunes, or any other services, which charges money.

    I have sent several deactivation messages, but nothing has worked.

    Please do it immediately.

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