I subscribed to sms pack39 on reliance gsm mobile on my 9098428409 no.
This pack gets auto renewed every month despite my several efforts to deactivate it.
I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
On sending sms deact pack39 to 53739, I get the message "default not configured".
I am requesting you to kindly deactivate sms pack39 service.pls pls pls.....

I'm Vadivel. I'm a subscriber of Reliance GSM(Phone Number:9025595042). I recently tried to deactivate my 19 RS. monthly SMS pack using SMS. But it always said 'we're currently unable to process your request' nor I'm able to contact the costumer service(the line is always busy. waited for almost half an hour)....

I'd the same problem with the 'CRICKET subscription' pack that I never even opted(though I managed to get rid of that). I lost Rs.60 with that.

Worst customer service from Reliance. There is no reason for them to operate a customer service centre without answering any customer calls.

I subscribed to sms pack39 on reliance gsm mobile on my 8081760010 no.
This pack gets auto renewed every month despite my several efforts to deactivate it.
I have tried a lot to contact customer care but the call drops after waiting for customer care representative.
On sending sms deact pack39 to 53739, I get the message "default not configured".
I am requesting you to kindly deactivate sms pack39 service.

i am reliance delhi customer

i am using sms pack 26 rs which gives one paisa sms in romaing also

but few months back they closed my pack with saying this pack is closed now

i want to know how they do this if pack is closed than at least this benefits to already running customer


my number is 9999062252


please help me for this

Pls kindly deactive my sms pack of 39 -mobile no 9699116128.

Relaince has been the worst in activating the services without the proper notification to the customers.. But Right now without saying much i want to de-activate my 39 message pack... my no. is 7814178828

Originally Posted by Varsha

My no is 9372524966 and I am unable to deact sms pack of Rs 39. I send sms deact pack39 to 53739 I already have sms pack of 19 activated on my no'. Please deactivate sms pack39 from my no' as soon as posible.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom care

Originally Posted by khushboo dubey

I subscribed to sms pack39 on reliance gsm mobile some months back. This pack gets auto renewed every month despite my several efforts to deactivate it. I have tried to contact customer care about 15 times but the call drops after waiting for customer care representative. On sending sms deact pack39 to 53739, I get the message "default not configured". Moreover, another sms pack of rs.14 also gets auto-activated on top of rs.39 pack. Reliance keeps on advertizing how to ACTIVATE sms packs but never tells how to DEACTIVATE them. I want to unsubscribe both these packs IMMEDIATELY. I have been a loyal customer of reliance since 4 years but now i m fed up of this inconvenience which ur service is giving me.

Dear Customer,

We tried calling you but we were unable to reach you. We are pleased to inform you that sms pack of Rs 39/- has been successfully deactivated for your account.

Cheers,

RCOMcare

Originally Posted by vadivel

I'm Vadivel. I'm a subscriber of Reliance GSM(Phone Number:9025595042). I recently tried to deactivate my 19 RS. monthly SMS pack using SMS. But it always said 'we're currently unable to process your request' nor I'm able to contact the costumer service(the line is always busy. waited for almost half an hour)....

I'd the same problem with the 'CRICKET subscription' pack that I never even opted(though I managed to get rid of that). I lost Rs.60 with that.

Worst customer service from Reliance. There is no reason for them to operate a customer service centre without answering any customer calls.

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

My mobile no is 9312496370. I'm a Reliance telecom customer and I had suscribed to SMS pack of Rs 26 two years back, I want to deactivate it, but my SMS pack doesn't gets deactivated!!!Please deactivate it.

i have taken reliance mobile no is 9331687057 now i dnt want sms crd to be recharge and i have a lot on cell but customer care representative dnt pick up the..., and now i am to irritated.......so plz deact my sms pack 39

I have two sms packs activated on my no.Rs 34 & Rs 26.
I want to deactivate rs26 sms pack.
I tried several times to deactivate it, but failed.
My no is 8287148927
Reliance GSM Delhi-NCR
thanks and regards
akhil

I want to disale my SMSpack of rs 39.i tried calling customer care ,but call is getting droped.please help me out and disable this

I want to disale my SMSpack of rs 39.i tried calling customer care ,but call is getting droped.please help me out and disable this.my mobile no is 9370927310.and my name is sumit khandelwal