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Tata Photon- legal notice issued despite paid bill

This is a discussion on Tata Photon- legal notice issued despite paid bill within the Mobile forums, part of the Technology category; Sir, I used to be a customer of TATA Teleservices Ltd. as Photon mobile internet device. My Ac no- 937259866 ...

  1. #1
    v.c.tiwari is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default Tata Photon- legal notice issued despite paid bill

    Sir,
    I used to be a customer of TATA Teleservices Ltd. as Photon mobile internet device. My Ac no- 937259866 & Del no- 9235411017.
    I made full & final payment of Rs 1292/- by SBI cheque no- 044503, Dtd - 03/12/2011 drawn on local branch. My account statement shows that it was cleared on Dt- 08/12/2011. But after one month the advocate of the firm has sent a notice to pay the due amount within a week or face legal action. I contacted given link Mr. Yogesh on his cell no - 9235509624 but for no responce.
    I request immediate action, in order to save me from further harassment.

  2. #2
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by v.c.tiwari View Post
    Sir,
    I used to be a customer of TATA Teleservices Ltd. as Photon mobile internet device. My Ac no- 937259866 & Del no- 9235411017.
    I made full & final payment of Rs 1292/- by SBI cheque no- 044503, Dtd - 03/12/2011 drawn on local branch. My account statement shows that it was cleared on Dt- 08/12/2011. But after one month the advocate of the firm has sent a notice to pay the due amount within a week or face legal action. I contacted given link Mr. Yogesh on his cell no - 9235509624 but for no responce.
    I request immediate action, in order to save me from further harassment.

    Dear Mr. Tiwari,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your complaint has been registered bearing vide docket number 294269811. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

    For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

    Thanks and Regards,
    Customer Care,
    Tata Docomo.

  3. #3
    Join Date
    Jan 2012
    Posts
    281

    Default

    Quote Originally Posted by Tata Indicom Customercare View Post
    Dear Mr. Tiwari,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your complaint has been registered bearing vide docket number 294269811. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

    For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

    Thanks and Regards,
    Customer Care,
    Tata Docomo.

    Dear Mr. Tiwari,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint on billing after cancellation bearing vide docket number 294269811.

    For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

    Thanks and Regards,
    Customer care
    Tata Docomo.

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