I purchased a 3G connection along with a data card (9873584796) from vodafone. The plan offered was Rs 500 per month for unlimited internet usage/download. After 1 month the services were disconnected abruptly citing that it was just a promotional offer (which was not told when i had bought the connection). I had bought the data card/plan due to these low rentals.Then Vodafone came up with new plans which were far expensive than the previous ones. However as I had already paid Rs 2300/- for the data stick (non refundable) i bought another 3G plan @Rs 850/pm for 3GB usage. I used the plan for 3 months and was billed approximately Rs 950/- per month (including taxes) for the usage. Upon reaching the credit/usage limit, the connection was disconnected for the month.
However for the period 24/07/2011 to 23/8/2011 I was charged a bill of amount INR 27500/-. (approximately 30 times my bill).
When I tried to contact the company I was told that the bill was due to increased usage. The usage was beyond my credit limit but neither the connection was disconnected nor I was intimated about it when I breached my credit limit.
I tried to reason with their customer care executives and nodal officer but nothing has come out of it.
I am been harassed by the company for payment of these undue exorbitant charges. They are constantly harassing me on my phone and even visiting my office.
Pls help.

Harpreet Singh I purchased a 3G connection along with a data card (9873584796) from vodafone. The plan offered was Rs 500 per month for unlimited internet usage/download. After 1 month the services were disconnected abruptly citing that it was just a promotional offer (which was not told when i had bought the connection). I had bought the data card/plan due to these low rentals.Then Vodafone came up with new plans which were far expensive than the previous ones. However as I had already paid Rs 2300/- for the data stick (non refundable) i bought another 3G plan @Rs 850/pm for 3GB usage. I used the plan for 3 months and was billed approximately Rs 950/- per month (including taxes) for the usage. Upon reaching the credit/usage limit, the connection was disconnected for the month.
However for the period 24/07/2011 to 23/8/2011 I was charged a bill of amount INR 27500/-. (approximately 30 times my bill).
When I tried to contact the company I was told that the bill was due to increased usage. The usage was beyond my credit limit but neither the connection was disconnected nor I was intimated about it when I breached my credit limit.
I tried to reason with their customer care executives and nodal officer but nothing has come out of it.
I am been harassed by the company for payment of these undue exorbitant charges. They are constantly harassing me on my phone and even visiting my office.
Pls help.

Harpreet Singh