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tata docomo is cheating with call me tunes service

This is a discussion on tata docomo is cheating with call me tunes service within the Mobile forums, part of the Technology category; i have a doubt Tata Docomo some times when we/ i call others,if they have ring back tone(call me tunes) ...

  1. #1
    baljeetsinghsaini is offline Junior Member
    Join Date
    Dec 2011
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    2

    Default tata docomo is cheating with call me tunes service

    i have a doubt Tata Docomo some times when we/ i call others,if they have ring back tone(call me tunes) why immediately the song is not getting started?why you guys are giving the useless recorded voice which says like "if you want to copy this tune then press* etc.'users are not paying the money for that recorded voice right?users are paying for songs but how can you play that recorded voice before the song starts?i think you are getting my point.the point is when we call others,their phone starts ringing but the ring back tone(call me tune) is not getting started,instead of that why are you playing that recorded voice?this is a way of cheating users right?not only Tata Docomo but also some other networks in India also doing the same.why guys always find a way to cheat users.

  2. #2
    TATADOCOMO is offline Senior Member
    Join Date
    May 2010
    Posts
    187

    Default

    Hi baljeet,

    Greetings from Tata DOCOMO!

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID on social@tatadocomomarketing.com so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    SHABBAZ SHAH Guest

    Default Complaint

    My number is not have call me tune service because my no. Is in black list.so please my number is remove the black list.my number is 07415615647.thank you

  4. #4
    SHABBAZ SHAH Guest

    Default Complaint

    My number is not have call me tune service because my no. Is in black list.so please my number is remove the black list.my number is 07415615647.thank you

  5. #5
    RishiDixit Guest

    Default Tata Docomo not refunding for Call me tunes

    Dear Sir,
    I am a customer of tata docomo GSM pre paid service.Yesterday I got a message saying "Thank You for subscribing for Call me tunes".While I neither applied for nor confirm to this service and balance of Rs. 30 is deducted from my account balance. After trying a lot of times to customer care they replied that Their server is down so they cannnot help Me.Then I had register an online complain at their site.But still waiting for refund of my hard earned money.

    Please help me and many others like me, who are losing their hard earned money and time.

  6. #6
    Unregistered Guest

    Exclamation call me tunes

    iwant a call me tunes in my tata docomo no. is 9041812352 plz help me

  7. #7
    Tata DOCOMO is online now Senior Member
    Join Date
    Apr 2010
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    7,705

    Default

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  8. #8
    Tata DOCOMO is online now Senior Member
    Join Date
    Apr 2010
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    7,705

    Default

    Dear Customer,

    We request you to go through 3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO in this regard.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  9. #9
    Unregistered Guest

    Post call me tune

    too dificult to find out a particular song by messages.....please sort out this problem....its bad procedure to search a specific song....

  10. #10
    Tata DOCOMO is online now Senior Member
    Join Date
    Apr 2010
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    Default

    Dear Customer,

    Kindly follow this link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  11. #11
    Unregistered Guest

    Default activation of call me tunes without approval of the customer

    Dear sir
    my docomo no. is 8089096158
    my no has been activated call me tune and other value
    added service without getting of my approvsl. This is one
    kind of cheating and i cant not even getting customer care(121)
    also what a planned robbery.
    This is an unfair act.

    Thank you for ur s extra ordunary services.

    Deepu

  12. #12
    Tata DOCOMO is online now Senior Member
    Join Date
    Apr 2010
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    7,705

    Default

    Dear Mr. Deepu,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  13. #13
    Tata DOCOMO is online now Senior Member
    Join Date
    Apr 2010
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    7,705

    Default

    Dear Customer,

    We tried to speak to you personally on your number 8089096158 to understand your concerns regarding balance deduction issue. However, we are unable to contact you, since your call was not reachable.

    Hence, we would like to inform you that the amount of Rs. 14.5/- has been adjusted in your number as a good will and no issue now.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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