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NO Action by Vodafone on DND Compaint

This is a discussion on NO Action by Vodafone on DND Compaint within the Mobile forums, part of the Technology category; Hello, I am using Vodafone from past few years. I registered my number on NDNC some two years ago. Few ...

  1. #1
    ashootosh is offline Junior Member
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    Dec 2011
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    Angry NO Action by Vodafone on DND Compaint

    Hello,
    I am using Vodafone from past few years. I registered my number on NDNC some two years ago. Few weeks ago, I recieved a call from Telemarketer and I immidiately provided all the details to vodafone and after somedays I recieved the feedback the the number is a Vodafone number and it is not a Telemarketer.

    Upon re-questioning them, they told me that it's too late to provide further details as as per TRAI rules I need to provide it within 3 days. I am not sure why are they trying to protect the telemarketer, when clearly I have received a telemarketing call from him. I told them this thing again & I have not recieved any reply from them from last 3-4 days now.


    Here is what I recieved as there first feedback:

    TM number -- Service provider -- Docket Number -- Date of complaint -- Action taken
    8860085893 -- VODAFONE -- 222067717 -- 02-Dec-11 -- Not a telemarketer



    Regards,
    Ashootosh

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Hello Ashootosh,

    Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at Vodafone India - Complaints - Requests - Enquires so that we may assist you better. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care

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