Just now I got call from Vodofone customer care center [9884098840] " They said problem with TATA DOCOMO dealer or Customer Care only.. TATA DOCOMO people did not update my new request with new PORT number VT523277 on time"

So Please any one from TATA DOCOMO ....guide me how to move forward.....

Thanks to Vodafone for prompt response.

Regards
Krishnamoorthy
9962527335

Hello Krishnamoorthy,

Thanks for writing to us and for your time on the call. Trust we were able to help you with the required info. For any further assistance please write to us at vodafonecare.chn@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai

No response has received from TATA Docomo people....no one take responsibility for my Number potability...hearty feel bad to change my provider to TATA Docomo.

Thanks to Vodafone for prompt response...

Today also I have contacted TATA Docomo outlet , they said " we have done our part", that's all. If I contact TATA Docomo Customer care.. they will say " We haven't received your new request..Please contact your Outlet retailer for further process"...

If any one from TATA Docomo,,, please take this request as high priority.. or any one who can forward this to TATA docomo people..

TATA DOCOMO outlet contact details where I had submitted my application form;;

Aircom Services
Door No 448 New No 849
EVR High Road
Chennai
Location : Arumbakkam

Contact Number : 9283777293 & 04464573142

Thanks..
Krishnamoorthy

Hi Krishnamoorthy,

We're sorry to hear about your difficulty. We kindly request you to get in touch with Docomo for assistance with the issue. Email us at vodafonecare.chn@vodafone.com for additional assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Chennai

Again Today I called to TATA DOCOMO outlet and TATA DOCOMO Customer Care Center [ SR Number: 695492622]...Still my MNP request is in process....I do not know where I am struck...

If any one from TATA DOCOMO....Please forward or take the ownership of this complaint and do the needful to change my operator.

TATA DOCOMO outlet contact details where I had submitted my application form;;

Aircom Services
Door No 448 New No 849
EVR High Road
Chennai
Location : Arumbakkam

Contact Number : 9283777293 & 04464573142


First...PORTing Request No & Date : VT392656 & 28/10/2011 6:19 PM - Rejected due to The Porting Code does not match the Donor allocated Porting Code.
Second.. PORTing Request No & date : VT523277 & 16/11/2011 04:48 PM - Still in process...


Regards,
Krishnamoorthy

Hi,

With reference to the Vodafone customer care executive Mr. Goutham and Service Request Number : 1327756252 , Vodafone has approved my request for MNP to TATA Docomo.

But I did not get any update from docomo people, also TATA Docomo has ignored to process my request to change my number to TATA Docomo.

TATA Docomo Service Request Number : 695492622 and Dated: 28/11/2011 : Answered by: Katheja
Vodafone Service Request Number : 1327756252 and dated : 28/11/2011 : Answered by: Goutham

1. Why TATA Docomo ignore my request to join Docomo network ?
2. Already I paid INR 300 for TATA Docomo SIM card ...If you are not PORT my number then, please refund my amount ?
3. I would like to take this to legal because I really disappointed with your service quality and you guys are insulting me


Regards,
Krishnamoorthy

Just now I got a call from Vodafone CC [ +91 9943007056 ] regarding my MNP to TATA DOCOMO...they said..Vodafone has cleared and approved my request and they asked TATA Docomo to re-enter / re-login with my new PORT code on immediate.

My mobile number is : 9962527335
PORT Number is : VT523277 on 16th November 2011 and will expire on 02/12/2011

Please do the needful to complete my MNP process before the PORT code expires.


Thanks and regards,
Krishnamoorthy
9962527335

Hi Krishnamoorthy,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.

hello krishnamoorthy

complant for tata docomo

i want to convert tatadocomo to vodafone
please you convert tatadocomo to vodafone
i kinely request to convert without changing number...

Thanks & Regards
Costomer care