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complaint regarding deduction of balance by vodafo

This is a discussion on complaint regarding deduction of balance by vodafo within the Mobile forums, part of the Technology category; Dear Sir/Mam, This is to inform you that I am really facing problem with my Vodafone mobile connection as they ...

  1. #1
    sauravahuja is offline Junior Member
    Join Date
    Nov 2011
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    3

    Default complaint regarding deduction of balance by vodafo

    Dear Sir/Mam,

    This is to inform you that I am really facing problem with my Vodafone mobile connection as they are deducting my prepaid balance without any reason. I have activated the Blackberry Internet services for one day in my mobile however still when I am nt using they are deducting my balance according to their own desire. I abide all the terms and conditions which they are providing to all the customers. I would like to tell you that this sort of problem is happening with me again and again i waste plent of my money bear about INR500 just due to this problem as a collage stude i cant afford thi . I would like to know that by providing this type of services and facilities how can a company claim themselves that they are the worlds largest and trust worthy mobile connection.

    I would be grateful to you if you could kindly go through the matter once on a priority basis. At a time such as this, may your strength prevail to help me through this difficult time.

    Warm Regards,

    Saurav Ahuja
    Mob num:+91 9953468223

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Dec 2009
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    3,502

    Default

    Hi Saurav,

    Thanks for writing in to us and for the time on our call, trust your concern has been resolved. Email us at vodafonecare.del@vodafone.com for any assistance in future or you can also register complaints on our toll free number 198.

    Regards,
    Vodafone Customer Care, Delhi & NCR

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