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Complaint against Sony service centre.

This is a discussion on Complaint against Sony service centre. within the Mobile forums, part of the Technology category; Hi, I purchased the sony xperia neo v handset just 17 days back. It has problem of auto switched off ...

  1. #1
    Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Default Complaint against Sony service centre.



    Hi,
    I purchased the sony xperia neo v handset just 17 days back. It has problem of auto switched off & restart by itself, which happens a day after i purchased.. Now my handset is in service center from last 11 days back.They informed me that the handset needs to replace by new one.But it is still nearly 2 weeks i didn't get any response for replacement.

    They told me only one simple reason that they sent a mail to head office for replacement but didn't got any response from head office.
    My questions:
    1)Still how many days i have to wait?
    2)Why it is delaying?
    3)when i will get a new handset?
    4)what will be the solution for this?

    please find the details mentioned below :
    Authorized Service Centre contact number and address:
    Numeric Communication Services
    25/1,SRIKANTA MAHAL, I CROSS,
    SAMPIGE ROAD, MALLESHWARAM
    Bangalore, Karnataka
    Phone No : 08023445213

    Case Summary: sony xperia neo v have a problem of auto switched off & restart by itself.

    It is 13th day that my hand set is in service centre.

    Really it is very bad service that i am feeling than other companies.

    Plz provide me the solution for this issue soon.


    Thanks,
    Venkatesh Patil
    Bangalore.
    Mob no. 9738335185

  2. #2
    Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Default Complaint Against Sai Sony Center Kamothe

    Dear,
    I boucd to launch a complaint against Sai Sony Center Kamothe,Navi Mumbai Sector 12.I have got the worst ever service buy any of the service provider. I had given my Sony Camera for repair, past 20 days back and with that i had given all the accesories fr e.g,battery charger, usb cable, case cover of camera, memory card etc. with it. I have just recieve my battery charger, nothing else. At the time of getting my camera back from the person said he will deliver all the other things to me directly to home. But from past 20 days he just avoiding me, he is neither receiving my cal nor replying to it. I had visitted his shop 4 times but still every gives some crap resaons and says he will deliver in 1 day. Till now i haven't receive my accesories.

    Hope my problem will get solve as early as possible.


    Regards,
    Asmant Lad
    9028910189
    asmantlad@gmail.com

  3. #3
    bb_dixit2003@yahoo.com
    Guest

    Default complaint against sony service centre

    Sir,
    I have purchased Sony make home theatre in December 2011 from Jainendra Electronics, Udaipur. Due to some technical problems the system is not functioning properly. I filed complaint on 12th Jan 13 but the response from the company was not satisfied. Physically and personally conversation with No 0294-3290806 (person who receive complaint). Today on 16th the matter has been resolved. So, please given the seriousness of this matter, we would apparently receiving a response from you within four days.
    Very truly yours
    Birender Dixit

  4. #4
    bb_dixit2003@yahoo.com
    Guest

    Default complaint against sony service centre

    Sir,
    I have purchased Sony make home theatre in December 2011 from Jainendra Electronics, Udaipur. Due to some technical problems the system is not functioning properly. I filed complaint on 12th Jan 13 but the response from the company was not satisfied. Physically and personally conversation with No 0294-3290806 (person who receive complaint). Today on 16th the matter has been resolved. So, please given the seriousness of this matter, we would apparently receiving a response from you within four days.
    Very truly yours
    Birender Dixit

 

 

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