Hi Kishore,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able to reach you. Our team is eager to help you.

You may write to us at Reliance Mobile | Facebook with all the details.

Regards,

RCOMcare

My mobile num is 9533990950..

where is ur team... every time they hold me min 30 mins... then also i m not getting proper responce...
already i called to cc..but they gave me a complaint number... afterwards no response frm u guys... i dont have that much of patience to recall to cc...it will take min 30 mins....

10-19-2011, 10:13 AMkishoresai438


Hi Kishore,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

hi Team,

Still i m not getting any response frm u guys... how long it ll take? this is the problem with u guys...

Really i m requesting to all mobile customers.. dont go to reliance.. u ll get frustration and become a full.. plz...dont go...

network problems also huge.. they ll give 100% wrong info regarding our balance deductions.. i called 3 times...but 3 time they gave different balance deductions...

Hi,

We were unable to reach you on your phone number as it was switched off.

You may also write to us at Reliance Mobile | Facebook with details for the assistance required.

Regards,

RCOMcare

hi,

i got a call from u guys... but they gave me 100% wrong information.. they told there was no extra deductions from my account...
at the time of taking complaint, u people only told "extra amount deducted and need to refund to ur account", but now they gave wrong info.. i can prove if u give complete account details of that perticular day... i asked for that, but they only have 3 days of data. they are not giving proper response.

i sent 3 times... 3 times 2 rupees per each message... can u call me now... i ll be available...

11-01-2011, 02:15 PMkishoresai438


Hi,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

hi..

they called me.. but they gave same response.. nothing special... i am sure, 2 rupees deducted from my account for number portability msg. but they told only one rupee. how can i prove? i don't have any other option. u guys can check my conversation with customer care while i was giving complaint 3 times.

I hate reliance... iritating...

Hi

I am unable to do number portability from Reliance GSM to other networks. After sending SMS to 1900 am getting message as there is no balance in your account. Kindly recharge and try again. I did number of time and the result was same. Kinldy help me

number : 9347556352

Originally Posted by Unregistered

Hi

I am unable to do number portability from Reliance GSM to other networks. After sending SMS to 1900 am getting message as there is no balance in your account. Kindly recharge and try again. I did number of time and the result was same. Kinldy help me

number : 9347556352

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

Originally Posted by Unregistered

Hi

I am unable to do number portability from Reliance GSM to other networks. After sending SMS to 1900 am getting message as there is no balance in your account. Kindly recharge and try again. I did number of time and the result was same. Kinldy help me

number : 9347556352

"Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"