Originally Posted by dash1234

I have been using Tata Docomo for long time now. I am using a post-paid number from Chennai .For last 1 week I have been calling every day to activate ISD call in a my number. Every day they are raising new request and with an ETA of 24hrs. The very next day I get a sms from Docomo saying "As per my request ISD calling is activated". The next moment I try checking to see ISD is not activated. I have talked with couple of senior supervisors from Customer Care service of Docomo, they gave the assurance to activate within 5-10 minutes. But it's been more than a week it is not done. Kindly advice me what I shall be doing now.

Regards,
D Dash

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Docomo connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.

Thanks for such a quick response.I would be greatly obliged if my mobile number is activated with ISD facility as soon as possible otherwise I have to look for some alternative option like changing my operator serive.
Shall I be giving my mobile number and other details as asked by you here of to send to some other specific email ID?

Thanks & Regards,
D Dash