This complaint is regarding the post paid connection, Del No: 9212617791 is

Ref: ND/ ICE BERG /108+/64482

Date: 9 Mar 2010

Account No: 207728463

I have been sent a NOC which states Net Payable amount and not a full and final payment reciept, even though receipt of the sum of 4000/- has been acknowledged on the phone by Tata Indicom.

I demand a full and final payment reciept in written from Tata Indicom

Sir,

I Mr. Santosh Prasad Das having mobile number 9040103551 informing you about the wrong balance deduction happened to my number. There is a deduction of Huge amount that is Rs. 102.45.The balance was cut off by company towards use of GPRS while i already recharged for Rs.48/- GPRS pack. On 9th July at 9.04 am it was going fine after 9.09 am suddenly my account balance goes to Rs. 0.00.I contacted the customer care many times (complain ID is DBL 09185306) they always says that our technical team working on it.I also emailed to the customer care team (mail issue IDs are M1857827,M1854173,M1851806,M1841307,M1837663) but the reply was You should receive your refund of money by today evening but till now there is no refund of a single paisa. I asks you that is this the ways that a subscriber suffers? Please return my balance as soon as possible. Otherwise i will put the issue in consumer forum & DOT.


Regards,
Santosh Prasad Das.
Mobile number,9040103551.

Sir,

I Mr. Santosh Prasad Das having mobile number 9040103551 informing you about the wrong balance deduction happened to my number. There is a deduction of Huge amount that is Rs. 102.45.The balance was cut off by company towards use of GPRS while i already recharged for Rs.48/- GPRS pack. On 9th July at 9.04 am it was going fine after 9.09 am suddenly my account balance goes to Rs. 0.00.I contacted the customer care many times (complain ID is DBL 09185306) they always says that our technical team working on it.I also emailed to the customer care team (mail issue IDs are M1857827,M1854173,M1851806,M1841307,M1837663) but the reply was You should receive your refund of money by today evening but till now there is no refund of a single paisa. I asks you that is this the ways that a subscriber suffers? Please return my balance as soon as possible. Otherwise i will put the issue in consumer forum & DOT.


Regards,
Santosh Prasad Das.
Mobile number,9040103551.

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