hello,
today i got so much disappoint from airtel service. im using airtel from last 4-5 years i hv prepaid and postpaid both connection today airtel subscribed a spicy joke package twice in a day. when i complained against it a customer care officer aasish said that my money will be refund within 4 hours and i get it within 15 mints. but in the evening time they again charged me for same subscription which i didnt applied. it was really so much time wasting for me to talk with them when i failed to get good response and my money back i decided to complaint here, i hv complaint no. 0817590276. i did it in the eveng at 20:37 pm. they replied me straight tht they re not going to return my balance of rs 15.23. its not the matter of time but whn they are talking about good service how they can cheat us. how they cn subscribe any packge without our permission. im a businessman hvng no time to read sms why i will go for this foolish subscription.
airtel showing its chep behaviour now and having so bad relationship officer who have no manners to and knowledge to solve the problems.