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Vodafone Fraud bill: My Vodafone Credit Limit is Rs.2500/- & Bill come of Rs.9,909/-

This is a discussion on Vodafone Fraud bill: My Vodafone Credit Limit is Rs.2500/- & Bill come of Rs.9,909/- within the Mobile forums, part of the Technology category; Dear sir/ madam, 1. I have been using Vodafone postpaid Connection from the last 3 years. My No is:- 9833100624 ...

  1. 07-11-2009, 01:17 PM #1
    Kiran Raj
    Kiran Raj is offline Junior Member
    Join Date
    Jul 2009
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    Arrow Vodafone Fraud bill: My Vodafone Credit Limit is Rs.2500/- & Bill come of Rs.9,909/-

    Dear sir/ madam,

    1. I have been using Vodafone postpaid Connection from the last 3 years. My No is:- 9833100624

    2. I paid my last month bill on Date: 02-07-2009 and Time: 18:56:45, of Rs.2065/- from my Credit-Card, and after 2 hours my Outgoing service activate.
    And my Bill Pay Transaction Id is: PR-1-20090702177,
    Bill Pay Location:-Vodafone Store Prabhadevi 1,

    3. My Postpaid plane Monthly Rental is Rs.250, this is group plan. And Other Calls Charges is (50Paise Per-Minute), My Vodafone Mobile Credit Limit of Rs.2500/-.

    4. Date: 02-07-2009:-
    After all this thing I have made call to my group number this is absolutely free for me, and some other numbers also, and then in the Night I checked my bill is Rs.2/-

    5. Date: 03-07-2009:-
    In the morning I make one call to this Vodafone no: - 9819561298 for one minute only, at 10:30am. and I checked my bill is Rs.102/.
    Then I call to (111) customer care and ask to Vodafone Executive why my bill amount is showing Rs.102/-, this guy told me I can’t help you because when your bill is generated then we can explain you why this is happened with your No...
    And after that I didn’t call to any number from my Mobile because we don’t allowed more call in office timing, after few hours again I checked my bill at 2:05pm. and my bill was Rs.304/-. I shocked when I saw Rs.304/-. I directly go to nearest Prabhadevi Vodafone Store for doing complaint about my problem and I took 1-Token & go to talk with Vodafone Executive
    (Mr. Rakesh), this guy told me same thing, I can’t help you because when your bill is Generate then we can explain you, why this is happened with your Number. If it’s our mistake or bill showing wrong amount in your bill account, then your money will automatic credit in your account. I told him ok no problem.

    6. Date: 04-07-2009:-
    From the past TWO DAYS, I thought my bill is coming SO HIGH without my using.
    Today also this problem with Vodafone, I am facing. Now the new exorbitant problem came to me, my outgoing call is deactivated and when I spoke to Customer-Care about it, they just used to tell me that, YOUR OUTGOING CALL HAS BEEN DEACTIVATED BECAUSE OF YOUR BILL AMOUNT OF Rs.9,909/- “I SHOKED when I hear this amount”
    I tell to Vodafone executive How Come my bill is Rs.9,909/- BECAUSE MY Vodafone Mobile Credit Limit is Rs.2500/-.

    7. I don’t think any mobile Company will give more Outgoing call services to any customers for more then his credit limit. It’s FRAUD WITH ME.

    8. PLEASE HELP ME WHAT CAN I DO. NOW I HAVE TEMPORARILY DISCONNECTED MY NUMBER FROM VODAFONE STORE.

    9. Please take action on it within 5 days, otherwise only one option I am thinking of, and that's to LEAVE THE MY ALL VODAFONE NUMBERS PERMANENTLY.
    Submit Complaint.. Submit Complaint..
  2. 04-03-2011, 11:18 PM #2
    RAM CHANDRA DE Guest

    Default Withdrawing the cash cards & sim cards,thecompany didnot return the money(RS 90,000)

    Respected sir\madam,
    i am Ram chandra De.I am a dealer of vodafone company.My shop name is STEEL HOUSE,(95 Arabindra road,Naihati)My contact number is 9830886524.
    My complain is that last 8th March 2009,vodafone company lifted 322 pieces of cash cards & sim cards worth approximately RS ninety thousands.The company lifted these products through my distributor,named EVER GREEN AGENCEY,21\1\2 BORODA ROAD,NAIHATI,24 PGS(N).Distributor of Evergreen agency is Sukamal seth & Ranjit Gupta(9830774566) assured me several times saying that the value of thosh products will be refunded very soon.But still now I have not received thosh money.
    I am hopeful my claimed money will be refunded soon and my problem will be solved.
    If you kindly settle my problem I will be highly obliged.
    Thanking you.
    yours faithfully,
    Naihati Ram chandra De
    dated:3 apr 2011
    Submit Complaint.. Submit Complaint..
  3. 05-19-2011, 11:20 PM #3
    Unregistered Guest

    Default Gprs

    Hi,

    I had requested for deactivation for GPRS connection 8 months back but then it automatically got activated and just 2 months after i was unnecessary charged for gprs and i had to again deactivate it. The customer care service (and supervisors) werent able to come up with a reason why it got automatically activated.

    Recently i recharged for 500/- and i was left with a negative balance within a matter of 2-3 days(i hardly make few calls in a month). After complaining they said i had used it for gprs! Again they wernt able to explain how it got activated.
    they also said that i had been charged for all these months( and i wasnt aware of it)
    I again stressed them to deactivate the gprs service.

    I reconfirmed the deactivation continuously for the next 4 days and they said it was deactivated...but the next day (that is today) i was charged rs.100/- for gprs , they said it got activated but they werent able to explain how!

    the funny thing is, inspite of trying several times, "gprs does not work in my phone!" and i had been charged for it all these months!

    the customer care guys and the superiors are totally useless ...the know the mistake and its funny when each try to convince with funny answers!


    USELESS Vodafone ...I need all that money refunded!
    Submit Complaint.. Submit Complaint..
  4. 05-11-2012, 04:15 AM #4
    Rahul B Guest

    Default High unexplained bills from vodafone.

    I have a vodafone postpaid connection.
    It got activated on 21st Jan.
    Last month i got a call for promo pack of gprs for 49/month with 500MB data.
    I agreed to get the plan. It got activated on 9th april 2012.
    On 16th of april 2012....when my usage reached about 450MB , i switched off data services.
    I switched my sim to non-gprs handset.
    My unbilled on 16th was 5668rs.
    But still from that day...the unbilled went high like 500-600 everyday ....when checked time to time.
    Till 27th my unbilled reached 9500.
    I called up the CC regarding this issue, they said they dont have any info on unbilled, so i have to wait till the bill generation date , which is 7th of every month for my number.
    On 7th , i got a bill of rs.6865
    They say i have used 844mb of data.
    I explained them 100 of times my sending mails and calls, that i want total breakup of the data used with the handset imei.
    They say they dont have these details.
    I said them clearly i have been wrongly charged for 5500rs. Absolutely for gprs services.
    I have mailed the CC on 8th may. I havent recieved any reply or call yet.
    My credit limit is 4500.
    My vodafone number : 9821680674 ( mnp from loop)
    Please look into this vodafone mumbai. And revert back asap.
    Submit Complaint.. Submit Complaint..
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