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Mnp related complain via tata docomo

This is a discussion on Mnp related complain via tata docomo within the Mobile forums, part of the Technology category; My number is 9214608157 on 20 jan. I requested to switch in tata docomo from tata indicom i submitted my ...

  1. #1
    Unregistered Guest

    Angry Mnp related complain via tata docomo

    My number is 9214608157
    on 20 jan. I requested to switch in tata docomo from tata indicom
    i submitted my upc code. And all the required document to the retailer which is the main shop of the tata service in alwar distt.
    On 27 i call 18002660000 for further inqiry the coustmer care represtative(ccr) say it may take 7 working day to complet as their is to vaccation b/w 20-27 one is sunday and second is republic day
    then i call on 29 jan 18002660000(tollfree)
    again the ccr says that your retailer doesn't send required sms
    then i reach to retailer he says that he already send sms

    now my question and complain is
    1. As the retailer is main shop of tata docomo and tata indicom in alwar,distt
    if they doesn't send the sms this is not my fault?
    Kapoor telecom
    manu marg alwar,rajasthan
    pin-301001
    mob.7737168534

    2. Ccr says that he cant be able to help me as the retailer doesn't send an sms
    as per trai rule mnp is take a time for 7 working day to switch the network
    and what if the company fails to convert my num. In 7 working day?

    3. So my this complain is against the retailer and tata docomo?

  2. #2
    Unregistered Guest

    Default Docomo unlawfully holding on to me and preventing mnp

    I applied on 22/01/2011 to port from docomo to indicom . no response from the companies till date and the true value shop says CAF and id cant be recovered now. My points are what to do next and who would be responsible for the misuse of my ids and caf if any? What can be done to punish both the erring comapnies?

  3. #3
    chanchal ghosh Guest

    Thumbs down complain related to mnp of tatadocomo

    my name chanchal ghosh. my number 9088230882. i try to switch over tatadocomo. i send my upc code and all valid document to my retailer but till date my mnp is not completed. only 2 to 3 times from tatadocomo verified that i submit my document or not .thats all. my upc code valid till today 4/2/11.

  4. #4
    Unregistered Guest

    Default MNP request turned down by vodafone

    I had made a porting request on my vodafone number 9833366605 to Idea. However Vodafone has been refusing the porting and making me run around in circles.

  5. #5
    Unregistered Guest

    Angry Port out cancellation without proper reason

    I had tried more than 4 times to port out from Reliance,But Reliance is always rejecting some time due to contractual obligation,Wrong UPC code,ome times unknown reason.When conntected with customer care they suggest to contact with Portin Customer Care.When Conntect with Nodal Officer (more than 10 times)"We don't have any information now.we will call u back as soon as revert comes"but no call from his end.What does it means??? We have to maintain theconnection with reliance without my will??

  6. #6
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Quote Originally Posted by Unregistered View Post
    I had tried more than 4 times to port out from Reliance,But Reliance is always rejecting some time due to contractual obligation,Wrong UPC code,ome times unknown reason.When conntected with customer care they suggest to contact with Portin Customer Care.When Conntect with Nodal Officer (more than 10 times)"We don't have any information now.we will call u back as soon as revert comes"but no call from his end.What does it means??? We have to maintain theconnection with reliance without my will??
    Hi,

    This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at Reliance Mobile - Customer Care | Facebook with all the details.

    Regards,

    RCOMcare

  7. #7
    Jayant Bhatia Guest

    Default Reliance GSM is not releasing my my number

    Since one and half month I have tryring to Switch to Videocon from Reliance GSM.
    God Dammn can some one Tell do some thing to reliance to release my mobile no. 93 2824 2842.
    In India Loop holes are found first and then the policy is decided
    examples of such policies are
    1. mobile number portability
    2. Wearing a helmet while driving a two wheeler.
    Average speed in India is 20kmph, Need a helmet for that ?
    I m sure more small permanent injuries are created to helment in India which are off Police Records.
    3. Wearing a seat belt while driving a car.
    4. It takes 3 year to construct a small bridge where on 20 people work on the project.

    MAN we are still slaves,
    Britisher would have been better than these Illiterate politicians.

  8. #8
    Unregistered Guest

    Thumbs down Complaint against AirTel Karnataka

    I have generated UPC code & submitted it to the Docomo outlet to port along with necessary documents but AirTel isnt allowing me to port out if I call and ask they tell me to contact the Docomo as they wont have any responsibility obligation in this regards..

  9. #9
    sahil soni Guest

    Post Mnp complaint

    HELLO,SIR
    my name is sahil soni. my number is 9996154163. i request to switch in idea to tata docomo in 21th nov.,2011.
    i submitt my u.p.c. code.and all the require documents i submitt to the retailer.and retailer was says your mnp process is now going on and all process is complete in 21-29nov.2011 but it's 2dec.2011,today.my mnp is not complete.so,please sir help me.

    sahil soni
    patel nagar,hissar(haryana)
    mob.9802876174

  10. #10
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    826

    Default

    Dear sahil soni,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  11. #11
    Unregistered Guest

    Post number deactivated after 1 month

    sir,
    i have ported my airtel no. 9993803535 to tata docomo on 20 oct 2011 and since then i have submitted my documents 6 times to the tata docomo offices (2 different offices) after that i never got any notification to submitt my documents but now my number has been deactivated due to lack of my documents, sir this is very problematic situation for me and i am always assured by the office people that re-submitt ur document and my number will be activated.. please sir do something about my number..

  12. #12
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    826

    Default

    Dear Customer,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  13. #13
    TATADOCOMO is offline Senior Member
    Join Date
    May 2010
    Posts
    170

    Default

    Hi sahil soni,

    We regret for the inconvenience caused to you. Please be informed that your complaint has been forwarded to the concern department and we would require some time to revert to your concern. Hence we request you to kindly bear with us till such time.


    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  14. #14
    TATADOCOMO is offline Senior Member
    Join Date
    May 2010
    Posts
    170

    Default

    Dear Customer,

    Greetings from Tata DOCOMO!

    This is to inform you that as upon checking with our records your number has been permanently disconnected, hence we are unable to process your request. "

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  15. #15
    TATADOCOMO is offline Senior Member
    Join Date
    May 2010
    Posts
    170

    Default

    Dear Customer,

    AS per our records your number has been permanently disconnected, hence we are unable to process your request.


    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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