This is a discussion on Airtel Phone not de activated and I am being charged within the Mobile forums, part of the Technology category; I was posted to Pathankot and there I had, unfortunately, taken an airtel postpaid connection. My no was 9779193525. I ...
I was posted to Pathankot and there I had, unfortunately, taken an airtel postpaid connection. My no was 9779193525. I got posted out to Africa at a short notice and I did not get time to pay the bill which was Rs 4200/-. My wife, who is now settled in Pune got a call from airtel Chandigarh and reminded her about the pending bill. The person who called also told her that she could pay Rs 3000/- and the rest of the amount would be settled.
So my wife paid the said amount at an airtel collection outlet in Pune on the 21st of Aug. She also told the person at the counter that she needed to disconnect the connection as there was no one in pathankot. this person said that the connection was already discontinued for non payment of bill and that it will not be started again. So she left without taking in writing that the phone has been disconnected
I came on leave on 30 Oct 2010. On approximately 17 Nov I got a call from supposedly a sub inspector from delhi police station saying that a case of fraud has been filed against me for non payment of airtel bill for an amount of Rs 5500/-. that is when i came to know that my number has not been discontinued. now the actual pending amount was rs 2600/-
I called up the nodal officer in mumbai. Mr praveen answered the call and he said he would get back to me by evening. i again called up the nodal officer after 2 such evenings had passed. this time mr aman answered and i got a similar reply. he also said that he would inform praveen to call me and it would be done in not more than 2 hours and i gave him all my contact details. after waiting for half a day i called back, only to be told that praveen has gone out for lunch. after waiting for 2 more days i again called up the nodal officer. this time an even more efficient mr shiva answered the call and he said " SIR, I GIVE YOU MY WORD THAT PRAVEEN WILL CALL YOU ASAP". And i've been waiting since then. its been 7 days since my last conversation with the Officer.
i had given the details of the sub inspector who had threatened me. nothing has been done till now
mr praveen also had told me that i will not be required to pay any money and that he will look into the matter. 1 month after this incident, today on the 15 th of dec, my wife gets a call from some inspector and some lawyer saying that she will have to appear in court for a hearing on the same case in delhi. she has undergone great amount of mental tension because of this.
SHAILENDRA S MARATHE