Originally Posted by SHYAMAL ROY

R/Sir,

My self Shyamal Roy, Mob. No. 9827107161 Reliance Smart using your service since last yrs. But I think
your service has become day by day worst. Last week you have deducted Rs 30 CRBT charges without
my concern, but refunded back as when I have written in "Customercourt.in" immedately refunded the
amount and added to my balance.

All of sudden I have noticed that again Rs 30/- has been deducted from my balance without my permission.
I donot use any facility except calling an receiving the call. Please confirm me on which head the amount has been deducted without my permission. This type of deduction of amount without my permission is very bad and
more over this can be seen all over the world, How Reliance Smart service are making fool to the customers

Please refund the amount immediately and add to the balance, also provide me the Email address of
the customers manager of Reliance Smart Service of my area i.e BHILAI, CHHATTISGARH

Shyamal Roy
09827107161
315, mig-2, hudco, bhilai

Hi Shyamal,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


Regards,

RCOMcare

Originally Posted by SHYAMAL ROY

R/Sir,

My self Shyamal Roy, Mob. No. 9827107161 Reliance Smart using your service since last yrs. But I think
your service has become day by day worst. Last week you have deducted Rs 30 CRBT charges without
my concern, but refunded back as when I have written in "Customercourt.in" immedately refunded the
amount and added to my balance.

All of sudden I have noticed that again Rs 30/- has been deducted from my balance without my permission.
I donot use any facility except calling an receiving the call. Please confirm me on which head the amount has been deducted without my permission. This type of deduction of amount without my permission is very bad and
more over this can be seen all over the world, How Reliance Smart service are making fool to the customers

Please refund the amount immediately and add to the balance, also provide me the Email address of
the customers manager of Reliance Smart Service of my area i.e BHILAI, CHHATTISGARH

Shyamal Roy
09827107161
315, mig-2, hudco, bhilai

Hi Shyamal,

We tried to contact you on the number mentioned by you but were not able to speak with you as the number was switched off. Please write to us at rcom.care@relianceada.com for the assistance required.


Regards,

RCOMcare