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Wrong Billing at Reliance PrePaid Mobile

This is a discussion on Wrong Billing at Reliance PrePaid Mobile within the Mobile forums, part of the Technology category; Dear Sir, I am using Reliance Prepaid Mobile having no 93188-53949. My Complaint is that Reliance is cutting 30 Rs. ...

  1. #1
    amitabatra is offline Junior Member
    Join Date
    May 2009
    Posts
    1

    Default Wrong Billing at Reliance PrePaid Mobile

    Dear Sir,

    I am using Reliance Prepaid Mobile having no 93188-53949. My Complaint is that Reliance is cutting 30 Rs. Per month from Oct-2008 in the name of Subscription charges/Renewal charges of Devotional Services and till May -2009 they have not given any message to me that i have taken this type of service and they are taking charges of Rs. 30/- Per month. After contacting to consumer Cell at *333 they have refused to give the charges back to me , even though i told them that i have never subscribed this type of service nor i have used this service for 1 minute. I also asked them why they have not given any message on my mobile if they are taking Rs. 30 Per month and if i have subscribed this service ?

    After calling to the senior at *333 the senior executive of RELIANCE tSir,old me that they have deducted Rs. 30 in OCT -2008 , NOV 2008 DEC -2008 , MAR-2009 , MAY -2009. It is very suprising that if i have subscribed this service from oct -2008 to till date then they would have deducted money in jan-2009 & feb-2009 also.

    I have also requested the person to give all my charges they have taken from me without my information, but all in vain & replied me to go for consumer court.

    Please help.


    Amit

  2. #2
    Unregistered Guest

    Default reliance prepaid

    i had purchased a new connection of reliance prepaid and recharged my mobile 09023775667 on 20 october 2009 of rs 51 for making calls all over India at 50 paisa. But i was not benefited with the same. When i went to the reliance store in sector 37- D of chandigarh, they told me that they have recharged the mobile and when i talked to the customer care they told me that your mobile has not been recharged. They are not giving the right response. They are telling me to recharge again or buy a new prepaid connection. I want you to take necessary actions for the stated problem.

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