Standard Chartered Bank credit card

GAJESH GUPTA · 04-21-2009, 05:40 PM

Sir,

Further I have attached summary of credit card statement of Standard Chartered Bank
from
10.01.2005 to 10.08.2006 showing from NIL balance to the date of statement received.

I was holding a credit card(***********232630 & *********03128) of Standard
Chartered Bank
till Aug'06.The card was offered to me free of Membership,Annual & Joining fees.
However in 10.01.2005
statement ,they charged me Annual charge of Rs. 1200/-. On 20.01.2005, I spoke to
their customer
care office regarding the charges which i was not liable to pay. They assured &
confirmed me the charges
would be reversed and the same would reflect in the next statement. The reversal was
not done and
interest and Service Tax was charged also. On 14.02.2005 when I received next
statement dt. 10.02.2005,
again I spoke to their Customer care office for reversal which they again confirmed
of reversing. However in
the next statement it was not also done. Later they kept going on charging interest
,Late fee and ST.
On 10.01.06 they again charged annual charges. I have written 2 letters(20.06.2006 &
Oct'06) to their
Banglore office, However there is no feed back from their end till date on the same.

In this statement you will find I have made all payments in time for use of credit
card. Whatever purchases
I had made on this card, all amounts was paid before the due date. Standard Chartered
Bank for promotion have originally proposed that no membership/Annual fee will be
charged, but have
charged in the statement. You can see from the statement that Add-On card fee has
been reversed but
my annual fee has not been reversed though time to time they have promised to
reverse. The arrears
shown are false with accumulated late fee and interest thereon which is not payable
by me. Such a big
institution's behaviour is not appreciable at all and again putting my name in
defaulters list for which
I am not liable. The institution representative talks on the telephone and agrees to
reverse but have
failed to do so.

My letters and request are not considered at all. So for no fault of mine why I
should be penalised. For
your verification I can show the original statements as referred and request you to
consider the same.

Please see the demand are shown on list are false and damage to my reputation is
caused. I expect a justice
from your end.

Thanking You,
Yours faithfully

GAJESH GUPTA

KRG INTERNATIONAL ADDRESS :203,NIRANJAN,
99,MARINE DRIVE,
MUMBAI-400002,INDIA

Abdus Sallam · 11-09-2009, 08:03 PM

Dear Jay Raman,

My A/C Number 54410210091. With the name
Abdus Salam gave a Request for duplicate statement through online
Banking dated from Nov 08 To Oct 09 for which I have been charged amount
rs 500. I don't know why 500 rs had been charged for which neither it
was informed to me on your website. And when I call your customer care
people says that no never it can be refunded.

Sir, Kindly see I am a very low value salaried
person .Amount 500 rs is very big amount for me.

Request for Revert ASAP.

Unregistered · 05-13-2011, 01:24 PM

Hi,

I have standard chartered bank credit card since last 14 years. My card no. ************6495.
From last 2 to 3 years your bank service is very bad.
I have made online credit card payment Rs. 20000/- from my other bank account on 12/5/2011 evening 5.00p.m.
Today when i call at customer care centre they have told me that online payment credit in your card after 48 hours, that means your bank service is too slow other than ICICI bank and any other nationalized bank. Your customer care team also not respond properly to customer and not help to resolve the problem.

Thanking you,
Yours faithfully
Jayshree Parkar

**poonam_kale** · 10-24-2011, 05:31 AM

My name is Poonam Jaydeep Kale travelling in U.S.A currently
I own a Titanium credit card and its not working.
My card number is 5546232907167174
Currently Im in USA and I need to know the toll free (1-800) number I can call on or kindly let me know the possible reasons via email.
Request you to revert back ASAP.

Alternatively please let me know Toll free 1-800 number that I can call on.
Would appreciate your urgent help here.

Vinita Gera · 05-26-2012, 01:10 PM

I stopped using my credit card 8 years back and had settled the last amount. SC kept charging me annual charges despite me telling them clearly that I do NOT want to continue. My last settlement was in 2005 and I haven't swiped the card a SINGLE time since then. Today after EIGHT years the collection lady calls me and tells me 26000 INR is due from me to them. I have not been using the card and despite several attempts to close it - SC refused to close it and never sent me any closure letter.

The lady on the phone says if I don't have a closure letter I have to pay this amount. What for should I pay??? There is no usage and I refuse to pay this huge interest and huge amount of annual fee you have charged me over 8 years. This is pure cheating! She harassed me on the phone and called me a LIAR! She said I am hiding behind the bushes. She said I am black listed from all financial transactions. I alreay own an AMEX card & an HDFC card and you can check all my financial transactions on the same. For a bank that doesnt know how to listen to a customer's request to close and has the guts to call them Liars after 8 years - what kind of bank are you? If I used teh card - you have every right to charge. You cannot sleep for 8 yrs and suddenly make such a call and ask for 26K.

I am a Director in an American company based in India and your collection officer said these things to me for 26K that I have not used a single rupee of services from your so called respectable bank. I got totally upset with this call and now I really do NOT want to pay this amount.

You guys are such cheats!! I want to file a complaint for this mental torture your officer did to me on the call for 30 minutes! Instead of you asking me for money back I should sue you for dis-respecting me through some collection officers who do not know how to communicate. She refused to listen to what I was saying.

For the last time I ask you again to please close my account.

-Vinita

**vinitagera** · 05-26-2012, 01:15 PM

I stopped using my credit card 8 years back and had settled the last amount. SC kept charging me annual charges despite me telling them clearly that I do NOT want to continue. My last settlement was in 2005 and I haven't swiped the card a SINGLE time since then. Today after EIGHT years the collection lady calls me and tells me 26000 INR is due from me to them. I have not been using the card and despite several attempts to close it - SC refused to close it and never sent me any closure letter.

The lady on the phone says if I don't have a closure letter I have to pay this amount. What for should I pay??? There is no usage and I refuse to pay this huge interest and huge amount of annual fee you have charged me over 8 years. This is pure cheating! She harassed me on the phone and called me a LIAR! She said I am hiding behind the bushes. She said I am black listed from all financial transactions. I alreay own an AMEX card & an HDFC card and you can check all my financial transactions on the same. For a bank that doesnt know how to listen to a customer's request to close and has the guts to call them Liars after 8 years - what kind of bank are you? If I used teh card - you have every right to charge. You cannot sleep for 8 yrs and suddenly make such a call and ask for 26K.

I am a Director in an American company based in India and your collection officer said these things to me for 26K that I have not used a single rupee of services from your so called respectable bank. I got totally upset with this call and now I really do NOT want to pay this amount.

You guys are such cheats!! I want to file a complaint for this mental torture your officer did to me on the call for 30 minutes! Instead of you asking me for money back I should sue you for dis-respecting me through some collection officers who do not know how to communicate. She refused to listen to what I was saying.

For the last time I ask you again to please close my account.