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Complaint Against Idea Cellular

This is a discussion on Complaint Against Idea Cellular within the Mobile forums, part of the Technology category; Originally Posted by Unregistered i am using the post paid plan which is exclusively for tata motors since 2007 but ...

  1. #301
    ideacellular is offline Senior Member
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    Quote Originally Posted by Unregistered View Post
    i am using the post paid plan which is exclusively for tata motors since 2007
    but in the bill of october month they have applied GPRS charges which was not activated by me
    they are showing the usage of that in the bill also
    but i had;nt use the GPRS and the data usage in the bill is also very similar which nobody can use it so similar
    i called them frequently for the reversal of those charges but the did't
    so i want those charges reversal


    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC127082 in the subject.

    Regards,
    Idea Cellular

  2. #302
    ideacellular is offline Senior Member
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    Quote Originally Posted by naresh.k.wadhwa View Post
    Respected sir,
    I am using blackbeery cellphone from 5 days i am calling in the companycare number they are not replying me carefully .my services of blackberry is not yet started from 5 days and they trobling me very much.So i requst you to solve my problem as early as possible.so pls look at my prroblem as early as possible.......



    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC127110 in the subject.

    Regards,
    Idea Cellular

  3. #303
    ideacellular is offline Senior Member
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    Quote Originally Posted by Unregistered View Post
    i am using the post paid plan which is exclusively for tata motors since 2007
    but in the bill of october month they have applied GPRS charges which was not activated by me
    they are showing the usage of that in the bill also
    but i had;nt use the GPRS and the data usage in the bill is also very similar which nobody can use it so similar
    i called them frequently for the reversal of those charges but the did't
    so i want those charges reversal


    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC127611 in the subject.

    Regards,
    Idea Cellular

  4. #304
    Unregistered Guest

    Angry services stopped even after submitting documents

    kindly start my idea prepaid services as i have submitted all documents.
    It has been one week from now that my outgoing is stopped.

    Please look into this.

  5. #305
    ideacellular is offline Senior Member
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    Quote Originally Posted by deacellular View Post
    Helllo........
    sir mai idea ki sewao se kafi dukhi ho gaya hun......jab se maine idea ka post paid con. liya hai meri pareshaniya badti hi ja rahi hai maine is sambandh mai idea ke nazdiki shop par sampark bhi kiya tha par mujhe koi santushti nahi mili.ab maine apna number prepaid karwa liya hai uske bad bhi idea ne mujhe pareshan karna nahi choda mera number bina karan band kar diya gaya ab jabki maine idea k pass apne sare dox jama kar diye to bhi mera number chalu nahi kiya gaya is bare me kafi comp karne k bad bhi kuch nahi hua maine fhir apne dox jama kiye or nivedan kiya uske bad bhi mera number 6 din me chau kiya or abhi bhi 198 par kai comp karne k bad bhi mere mob par 3g activet nahi hua aj complent kiye hue 4 din ho gaye hai or koi sunwai nahi hai ab to mere dwara liya gaya 3g plan ki vaidhta hi khatm hone wali hai mujhe to sewa ka labh nahi mila.or ab mere mob number se 12345 par call karne par mujhe bataya jata hai ki apke dox copmleet nahi hai isliye apka number band hai jabki mera number to chalu hai iske alawa mere mob number se 50505par kor prepaid plan ki jankari bhi nahi mil pa rahi hai mere ghar me sabhi 8 conection idea k hai or mai apki in sabhi se bato se bahut nirash hun ab mera man sare con. kisi dusre opretor ko dene ka kar raha hai yadi idea isi tarah ka wyawhar apne cust. k sath karti hai to mai age se idea se apne sare number kisi dusre opretor ko de sakta hun pls meri complent par dhyan de or apni customer service ko sudharne ka pryas kare........mera mob number hai 9826660106

    Regards
    Gaurav sharma
    9826660106


    Dear Sir,

    We wish to inform you that the services for your Idea number has already been activated from system. Thus we request you to check the same.

    Regards,
    Ideacellular

  6. #306
    Unregistered Guest

    Default Rajinder Khanna

    I am idea prepaid subscriber mobile no.9914132767, since last two days my account is being deducted for Rs.1.50 each day for jokes for which I hv not subscribed for, this is bunggling to earn revenues.

    Pls ask the company to stop this immedieatly and charges wrongly deducted from my account.

    Thanks & Regards
    Rajinder Khanna (9914132767)

  7. #307
    tanushree444@gmail.com Guest

    Default Idea cellular is a looter...............

    Hi this is rabindranath dutta. I am an idea subiscriber mobile no. 9822515427, since 6 months my balance deducted around 1500..til now..for which i have never subcribed for....i am just fed up with idea services. Kindly solve this problem......................

  8. #308
    madhupalakkal is offline Junior Member
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    Default service of idea

    i am a customer of idea kerala network for last 5 years but now that sim card is not working properly due to the aging .so i contacted the customer care but they are saying that i have to pay the charges of duplicate sim then only i will get a new sim card and after that only this problam get solved.i am asking that is it the responsibility of the company to ensure good service to the coustomers .then what i can do to get justice

  9. #309
    apandey1986 is offline Junior Member
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    Default Regarding Automatic VAS services start in mobile

    Dear Consumer court Team,

    I have using Idea prepaid connection 8965954292.
    In my no. automatic services start from Idea. I call many times to Idea customer care but they are not supporting to stop these services and also not give proper response.
    Due to this i am unable to use my phone because when i recharge the SIM automatic balance is deducted.
    A automatically services message are seen in mobile many time in whole the day and night.

    So please resole these issue to use the my connection freely.



    Regards
    AJAY PANDEY

    9201655982,8965954292.

  10. #310
    Gopal soni is offline Junior Member
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    Default For mobile balance deduct

    Dear consumer court,Today 20.12.2011 ko mere mobile se 67 rs bina kisi karan ke kaat liye gye,humne call kiya to bole ki 35 rs to aapke gprs use krne ke lge hai bt humari kafi request ke baad bhi baki ke balance ki jankari nhi btayi gyi.Aap se request h ki muje jald se jald mere balance refund krwaye..Thank you...!

  11. #311
    naveenncn is offline Junior Member
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    Default Forced Retention - IDEA Cellular

    Hi, I subscribed for a post-paid 3G subscription with IDEA cellular 3 months back. I was very unhappy with their service (especially 3G network) and wanted to terminate my subscription. So I called up the call center two of months back requesting an immediate termination of my account. To my utter shock, they refused to terminate the account and told me that there was a 6 months forced lock-in period and that I could terminate my account only after 6 months of commencement of subscription. Such a forced retention tactic is unlawful and definitely unacceptable to me. I stopped using the sim and have removed it from the phone and also refused to pay any subsequent bills. But I still keep receiving bills and threat calls from them to pay up (I havent made a single call in the last 2 months and the sim has been removed from the phone - I am clueless as to what they are charging me and sending me bills for).

    Now I have had it with their threat calls and want to put an end to it. I wish to know what kind of legal action I can take against them.

    Many thanks in advance!

    - Naveen Narayanan

  12. #312
    ErAbhikit is offline Junior Member
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    Default Services provided By Idea

    Hi ,
    My name is Abhishek sharma . From last 5 years I am using Idea connection . But from last few days i m getting so much issues even i m not satisfy from the services which was given by u people .
    1) i having net card bt i m not able to access Internet .
    2) many times i m not able to send sms .
    3) Many times i make call to idea care...no budy respond me...

    Now u say what i do ??????????


    Thanks and regards
    Er. Abhishek Sharma

    9887258983

  13. #313
    Nikunj Panchal is offline Junior Member
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    FRAUD - Myself Nikunj Panchal, had a word with an idea cellular representative regarding a talktime scheme of Rs 100/- that i will get 5% extra talktime on a Rs 100 recharge i.e Rs 100 full talktime with an additional 5%(Rs 5) which goes to Rs 105/-. Had called on 300111 & confirmed as well. But after getting the recharge done on both my numbers of Rs 100/- the same moment i dint get the whole talktime.
    My no's - 9924900608 & 9924241270
    Date & Time of Recharge - 17/01/2012, (7:50 pm)

  14. #314
    Virenderthakur29 is offline Junior Member
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    Default Action against idea number 09882819681

    Sir/madamWhich idea number mention above please take against this number this number caling me midnight and disturb me and my family please u are requested to take proper action against this number and confirm me soon which i releave this problem. ThanxVirender thakur Nahan

  15. #315
    shanoff is offline Junior Member
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    Angry Complaint against IDEA cellular,

    My name is Shanoff Sharaff. I have a connection of IDEA Cellular (Mob: 09656983830), I noticed on today that from 23/Feb/2012 idea deducted an amount of Rs: 2 / daily. I contacted to customer care to this num (9847112345) and informed my compliant on today (27/Feb/2012), customer care person informed that I had get a service from 23/ feb/2012 for sending 100 free SMS/per day & CC person refused to registered the compliant & refused to reimburse the amount. The CC person given a number *165*11# and inform that to dial this number so the service will be deactivated. Its really harassing and torturing approach from IDEA Personals, continuously. This is the second time I report complaint against such unprofessional dealing from IDEA personals. Kindly take necessary action to block all calls, service messages, and all other messages from IDEA marketing wing to my mobile. Kindly note that I have not get any call or SMS from IDEA on 23rd and also 22nd feb 2011.I want the whole amount that IDEA deducted from my account from 23/Feb/2012, because IDEA imposed service to my account without my consent and also deducted all these amounts illegally from my account.My first compliant against IDEA for such unprofessional dealings is on 20/Sep/2011 it has been worth and I get justice and get all money that deducted by IDEA. The same harassment and also illegal deductions are repeated after 5 months, so I am forced to file a case against IDEA such repeated unprofessional harassment and also illegal deductions from my accounts to worth Rs. 1 lac. MY Address and contact number:Shanoff SharaffShan House,TC 48/1025Near Thiruvallam Bridge,Poonthura PO, Trivandrum - 695026Contact Number: 09947481677

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