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Complaint Against Idea Cellular

This is a discussion on Complaint Against Idea Cellular within the Mobile forums, part of the Technology category; I am using above mentioned number since last 5 years but 2 years back they put a small tower at ...

  1. #151
    skmmal@gmail.com Guest

    Default Reg network problem at my inside the house of 9891384393 of idea celluar

    I am using above mentioned number since last 5 years but 2 years back they put a small tower at my house, hence from last two months i am complaing to these people simply they answer our network is not working at your premises. So what they mean should i close this number and get a different net work, how i can close this number because every my close and others have my number and i also give a request to repair the tower which is put at my house even they not interested to repair the same please ask them to repaire the same or increase network single at my house otherwise they will return my money back which i paid in last two years to them.
    Thanking you
    sunil malhotra m 210 a sarita vihar new delhi 11076
    mob 9891384393

  2. #152
    Unregistered Guest

    Default Modern robber

    Above i am saying is complete true for IDEA Cellular, because today 10th april my Rs-45/- deducted by idea due to some service activated and downlode some game on 9th april, whether i have not gave any instruction for activate service and also i have not downlode any game by internet. this is reducuilas by idea this company spoiling people 45 rupees is not small amount for middle class man and why should we change our service provider. IDEA is 3rd class service provider and deducted amount without any services activated by users.

    3RD CLASS SERVICES AND THEY ARE ROBBER NOW A DAYS.

    FORWARD THIS MASSAGE TO THE MANAGING DIRECTOR SO HE WILL GET KNOW HOW TO DO THE BUSINESS AND CUSTOMER SATISFACTION IS VERY IMPORTANT THEN ADVERTIESMENT GET IDEA.

    REQUEST U ALL DNT GET IDEA EVER THIS IS 3RD CLASS COMPANY.

    I WANT MY MONEY REFUND AT ANY COST. I M GOING TO CHANGE MY SERVICES PROVIDER.

    ANAND THAKUR
    NASHIK
    9767486530

  3. #153
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    969

    Default

    Quote Originally Posted by Unregistered View Post
    Dear Sir,

    I am having Idea Postpaid Connection vide Tel No- 99113
    73382 named as Rajesh Grover. Me went to UDAIPUR , RAJASTHAN, Near to JAISAMAND ISLAND, my phone is not working from the morning. My business is disturbed from last 16 hours. You are requested to look this matter personally and start my telephone urgently, OTHERWISE I AM FORCED TO TAKE ANOTHER CONNECTION , When i came back to DELHI... START MY PHONE IMMEDIATELY.

    Hoping for an immediate action.

    Awaiting for quick action.

    Regards,
    RAJESH GROVER.
    9911373382

    Dear Sir,

    We wish to inform you that the aforesaid concern has been resolved. For further assistance kindly get in touch with our Customer care centre - details updated on Idea website. !DEA - An !dea can change your life....

    Regards,
    Ideacellular

  4. #154
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    969

    Default

    Quote Originally Posted by Unregistered View Post
    i was getting messages to submit my documents for verification as its being made mandatory by Govt. Of India.
    i submitted my documents on 13th of Feb 2011 and also received a Verification message on 15th of Feb 2011 but my Out Going is still being block to till date.i need to go to Idea Office everyday and face ordeal and same response that my Problem wil be solved by evening.
    its been 15 days now. n still i cannot use my no. to call.
    i want respite from this and need compensation.

    Ashish Sharda
    9891819351

    Dear Sir,

    We wish to inform you that the aforesaid concern has been resolved. For further assistance kindly get in touch with our Customer care centre - details updated on Idea website. !DEA - An !dea can change your life....

    Regards,
    Ideacellular

  5. #155
    Unregistered Guest

    Default harassment by idea comapny

    Dear Court,
    I have an idea connection (prepaid). I don't get the required signal at my home and the work place . So I decided to apply for Number portability to another service provider. It has been almost 10 days. in the meantime different callers (nearly 25- 30) from Idea have really hounded and harassed us with with enquiiries at odd times. Is there any way to stop such nuisance? Do we have to justify our decision of porting the number?

  6. #156
    Unregistered Guest

    Default regd. MNP

    Dear Court
    main apna Idea no(9837270916) vodafone main transfer karana chahta hoon but idea koi agreement dikha kar mera no. port nai hone de raha hai. jab ki mera es tarah ka koi agreement nai hoya hai kabhi. or yadi hai to mujhe uski copy di jaye.

    Alok Rathi
    Veg Nagar
    Etah-207001
    Mob - +919837270916

  7. #157
    ojhaanku Guest

    Post idea cellular complaints

    On 17 April Rs 49/- was deducted for any (my music 49 ) service in my account.Rs. 49 rs. talktime is deduct in my account .despite complaining to idea customer care, .This is unfair as i do not use these services nor have subscribed for it..my contact no. is 9826115435 ...




    Ankit Ojha
    MX-52
    Indira Nagar
    Neemuch M.P.
    9826115435

  8. #158
    Unregistered Guest

    Lightbulb shivu

    Dear sir

    On 16 April Rs 21/- was deducted fromr mobile number 9964453960 without any intimation nor any service activation done by me. I request several times to the customer care about this who were not able to respond properly. I forced them to raise a complaint against this no-15074853517 dated 16/04/2011.

    I requst you henceforth to refund my dedcted amount immediately.

  9. #159
    Unregistered Guest

    Default Harassment by IDEA CELLULAR

    I have been using idea connection for over 3 years. But with complete grievance against idea i need to state that every month my services are blocked on the next day my bill gets generated for non payment of the bill where as there are 15 days when the payment would fall due. After lots of discussions and wasting half of my day me services are restored. I have been facing the same problem for past 7 months and the IDEA people are not willing to solve the same.
    I tried to switch to another service provider but they have rejected the number portability request on 5 occasions without sufficient reasons.
    I have been writing to the customer care and grievance cell but the response is unsatisfactory or absent.
    Neeraj Indoria
    9891510852

  10. #160
    sumajohney Guest

    Post night radio

    i have already activate night radio on my mobile no. 9961984249. now i would like to deactivate the same due to some problems. please help me to deactivate the same.
    suma johney

  11. #161
    Unregistered Guest

    Default Idea Complaints

    namste sir/madam,





    mera naam ritesh madansingh bayas hai. mai idea ka postpaid number 8108333321 our mera accout number hai 1.17506548 pichle 5 mahine se istmaal kar raha hu. 23 dec 2011 se mere number activat hai aapki servis se mai khush hu but mera sab se jayada nuksan aapke bill se hai muchai hur baari galat bill diya ja raha hai.... har baar muchai mms charges laga ke extra paise vasule ja rahe hai per mms charges 20 us ke hisab se 23/1/11 ko aaye bill mai 4 mms, uske baad 23/2/11 ko aaye bill mai 2 mms, uske baad 23/3/11 ke bill mai 5 mms is tarah 11 mms charges lagaye gaye vo bhi ph1078valuepk20 is destination number per....mere mobile se ek bhii mms nahi kiya gaya hai... balki ye number to mai jayada use bhi nahi karta tha our sim card nikal ke mere bag mai h rahta tha to cell on karne ka bhi sawal nahi aata hai.. 1st month maine gprs servis 27 dec 2010 se 11 jan 2011 tak activat karvai thi per baad mai band karva di.



    sab se badi problem to ye thi ki jab bhi mai ne 198 per call kar shikayat darj ki to muchai kaha gaya ki aap ki taraf se mere mobile per call aayega alternative number 9323033321 per kyu ki bill na bharne ki vajah se aap ki servise band kar di gayi thi..



    jab galat bill aa raha hai to mai kyu bharu...



    na aaplogo ki taraf se koi call aaya na koi enquiry hui..



    mai ne call karke mere complaint ka update maga to unki taraf se kaha gaya ki jo bil aaya hai vo sahi hai... jabki ye galat hai sim card mobile mai laga ya hi nahi to bill aa hi kaise sakta hai.... muchai pata hai next yani ki kal tak mera ek our bill aane wala hai us mai bhi

    aap 2 ya 6 mms laga dege... balki mera sim card kho gaya tha to mai ne naya sim liya our vo parso sham ko hi shuru huaa hai .......

    mai bhoot pareshan ho gaya hu aap log logo ko is tarah lutate ho to pahle se bol do mms charges, late charges fir us chagers per tax... aap mere out going chek kar sakte hai us se pata chal jayega maine kitne call kiye ho ge our kitna ye number use kiya hai mere hisab se

    99 ke plan se muchai jayad se jayada 112 rup. bill aana chaiye per aap ki bill to hur mahine muchai jayada pareshan kar rahai hai

    mere aap se gujarish hai plz mere shikayat per dhyan de varna muchai consumercourt ka rast aapnana padega ...... muchai mere alternat number per call kar skte hai 9323033321.



    thanxs.

  12. #162
    Unregistered Guest

    Default idea call centre

    9540041947 issues regarding sms not resolved and they have started calling the call list people to clear the payment due.... 18 calls per 5-7 minutes...customer care people, anjali, using abusive language with senior professionals. complaint sent to the nodal office too but no action taken !!!

  13. #163
    Unregistered Guest

    Thumbs down Activation of my new number

    Hi folks,

    This is a great regret for the service given to me.

    I just want to get this to your notice that on 14th of April 2011, I spoke to one Customer Care Executive regarding a new connection of Idea and after confirming they send me a collection guy named Kamal from RSM Finserv Ltd to collect money for my new number.
    He came and collected Rs 250 for activation of my new number after 2 days on 16th April 2011 receipt number 5692. From then I have been struggling for the activation of my new number.

    I have had lots of call to the executives and everytime they tell me that my number will be activated in a day or two but till now nothing has happened.

    tell me why FAKE PROMISES if you cant provide the services. If you have some problem then you shouldnot have given the number. I want this activated ASAP or else tell me your CEO's number and I am gonna talk to him.

    I want my number to be activated soon or else I will screw you on the court of law. It is being high time and great disappointment of services provided by Idea.If your initial services is so fake then what can I expect about future.
    You wanna play for Rs 250. I can go to any extreme.

    I remind you again to activate my services ASAP.


    Salman Azim
    9871554910
    9650043315.

  14. #164
    Unregistered Guest

    Default Deactivated of my Prepaid Service

    Hi,
    I am Harsha Suhane, I am one of the oldest customer of idea cellular (approximately eight year) my mobile number is 9826503006. Suddenly my services were blocked, then I submitted my sim related all document on 23/4/2011. They again activate my prepaid service on 27/4/2011 and afternoon they deactivated my service , when I call my number the messages given to this number "not in service”. I am unable to understand why my prepaid service again stops. When I was already submitted my all related document against idea cellular notification. This number is very important for me because it is very old number and distributed to my all friend and relative and also use in commercial purpose.Please help me to activate this number.
    Thank You
    Harsha Suhane

  15. #165
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    969

    Default

    Quote Originally Posted by Unregistered View Post
    Above i am saying is complete true for IDEA Cellular, because today 10th april my Rs-45/- deducted by idea due to some service activated and downlode some game on 9th april, whether i have not gave any instruction for activate service and also i have not downlode any game by internet. this is reducuilas by idea this company spoiling people 45 rupees is not small amount for middle class man and why should we change our service provider. IDEA is 3rd class service provider and deducted amount without any services activated by users.

    3RD CLASS SERVICES AND THEY ARE ROBBER NOW A DAYS.

    FORWARD THIS MASSAGE TO THE MANAGING DIRECTOR SO HE WILL GET KNOW HOW TO DO THE BUSINESS AND CUSTOMER SATISFACTION IS VERY IMPORTANT THEN ADVERTIESMENT GET IDEA.

    REQUEST U ALL DNT GET IDEA EVER THIS IS 3RD CLASS COMPANY.

    I WANT MY MONEY REFUND AT ANY COST. I M GOING TO CHANGE MY SERVICES PROVIDER.

    ANAND THAKUR
    NASHIK
    9767486530
    Dear Sir,

    Kindly provide your Idea cellular number for further assistance. You can also get in touch with our Customer care centre - details updated on Idea website. www.ideacellular.com.

    Regards,
    Ideacellular

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