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Complaint Against Idea Cellular Limited

This is a discussion on Complaint Against Idea Cellular Limited within the Mobile forums, part of the Technology category; Originally Posted by FrustratedCustomer2011 I am really really frustrated with this f**king service I am getting from Idea Cellular. They ...

  1. #31
    ideacellular is offline Senior Member
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    Quote Originally Posted by FrustratedCustomer2011 View Post
    I am really really frustrated with this f**king service I am getting from Idea Cellular. They keep sending so many smses and service requests and if I click on anything by mistake my money gets cut. This is high intolerable and frustrating. I have decided to stop Idea service and so have many of my friends who have faced similar situations. We are all switching to Airtel. Yupieee.. What an idea!




    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC121609 in the subject.

    Regards,
    Idea Cellular

  2. #32
    ideacellular is offline Senior Member
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    Quote Originally Posted by Shashin View Post
    Hello,

    I wish to lodge a complaint against Idea Cellular. I had some unpaid dues which i paid the moment they reminded me. The person claimed to be calling from Delhi - 01164104872. They keep calling my friends and keep pressurizing them to give my new number etc. Since I have paid all my dues, there is no business for these so-called-dumb-agents ( or should i call them goondas!). They are invading my privacy.

    I am really frustrated with this and am planning to file a criminal case against Idea.

    -Shashin


    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter number, and the type of Inconvenience you are facing. Also mention the token ID 205IC122399 in the subject.

    Regards,
    Idea Cellular

  3. #33
    bullshit idea cellular is offline Junior Member
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    Default Idea is a bull shit company....

    The Idea Cellular is a bullshit company, they cheat the customer and deduct amount from account without any service. They activate any service even against the customer, and the greatest thing is that it's customer service is worst, they don't good response.
    "IDEA SHOULD BE EITHER COMPLETELY BANNED OR PUNISHED BY GOVT."

    Approximately 1 month before i purchased Idea Net setter, its of 7.2 Mbps ,but i am getting speed 0.00, 0.22, 0.67, 0.98, 1,9,22, 0.00,0.64 kbps while signal strength is 92% and EDGE.

    so its my advice to everybody that dont purchase anything from IDEA otherwise u will have to regret as me
    other networks providers are good enough.

  4. #34
    ideacellular is offline Senior Member
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    969

    Default Reply to your complaint

    Quote Originally Posted by Shashin View Post
    Hello,

    I wish to lodge a complaint against Idea Cellular. I had some unpaid dues which i paid the moment they reminded me. The person claimed to be calling from Delhi - 01164104872. They keep calling my friends and keep pressurizing them to give my new number etc. Since I have paid all my dues, there is no business for these so-called-dumb-agents ( or should i call them goondas!). They are invading my privacy.

    I am really frustrated with this and am planning to file a criminal case against Idea.

    -Shashin


    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC125684 in the subject.

    Regards,
    Idea Cellular

  5. #35
    idrish Guest

    Default idea is going down

    Adity birla group is facing losses because of cost is rising that he is switching off numbers of customers and troublling every one

    Complaint by 9594101123

  6. #36
    Unregistered Guest

    Default Balance dedution

    My name is Debjit Paul and my number 09088610128. This is the second time idea deducted some amount from my balance and when i tried to complain, they say i had activated some VAS service which i myself dont know of. Please suggest a way that i can get my balance back.

  7. #37
    ideacellular is offline Senior Member
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    Quote Originally Posted by bullshit idea cellular View Post
    The Idea Cellular is a bullshit company, they cheat the customer and deduct amount from account without any service. They activate any service even against the customer, and the greatest thing is that it's customer service is worst, they don't good response.
    "IDEA SHOULD BE EITHER COMPLETELY BANNED OR PUNISHED BY GOVT."

    Approximately 1 month before i purchased Idea Net setter, its of 7.2 Mbps ,but i am getting speed 0.00, 0.22, 0.67, 0.98, 1,9,22, 0.00,0.64 kbps while signal strength is 92% and EDGE.

    so its my advice to everybody that dont purchase anything from IDEA otherwise u will have to regret as me
    other networks providers are good enough.


    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC126226 in the subject.

    Regards,
    Idea Cellular

  8. #38
    ideacellular is offline Senior Member
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    Default

    Quote Originally Posted by Arijit Mahapatra View Post
    Hi,

    I need to draw your attention on a very serious issue that I am using idea number 991135683 for last around five years. I have lost my phone somewhere on 19th of September 2011 while traveling but when I called up to customer care then I was shocked, they were saying that 9911356683 number is assigned to somebody else. While I have submitted document twice, First time when I bought the number and second time when idea wants again to submit the document.

    I have mailed & Called so many times but they are not taking this seriously. Now I don't want to call worthless customer care again. Can somebody help me to get my number back.


    Thanks & Regards
    Arijit Mahapatra


    Dear Sir,

    We regret to inform you that your number has been permanently disconnected due to non-receipt of documents. Thus we suggest you to go for new Idea sim.

    Regards,
    Ideacellular

  9. #39
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
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    Default

    Quote Originally Posted by bullshit idea cellular View Post
    The Idea Cellular is a bullshit company, they cheat the customer and deduct amount from account without any service. They activate any service even against the customer, and the greatest thing is that it's customer service is worst, they don't good response.
    "IDEA SHOULD BE EITHER COMPLETELY BANNED OR PUNISHED BY GOVT."

    Approximately 1 month before i purchased Idea Net setter, its of 7.2 Mbps ,but i am getting speed 0.00, 0.22, 0.67, 0.98, 1,9,22, 0.00,0.64 kbps while signal strength is 92% and EDGE.

    so its my advice to everybody that dont purchase anything from IDEA otherwise u will have to regret as me
    other networks providers are good enough.


    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter number, and the type of Inconvenience you are facing. Also mention the token ID 205IC126652 in the subject.

    Regards,
    Idea Cellular

  10. #40
    HanumanD is offline Junior Member
    Join Date
    Jan 2012
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    Hi This is hanuman idea customer from 2008,
    With No: 9948059038 in Andhra pradesh Circle

    In December i activated for 3G data plan 450/- that is 1200MB plan in December, i was charged for 1957/- for data usage.I consulted the idea customer care and they said that it was calculated wrongly and they raised a request, but it is not resolved and this request raised for more than 4 times till now.please look into this and resolve this as soon as possible

    Regards
    Hanuman.D
    hanuman.dokku@gmail.com

  11. #41
    James V. Guest

    Default Get a New Connection for New Offer

    Dear Sir,

    I have recently switched to Idea from Reliance thinking that you would provide me a better service and looking at all your interesting ads. But When I inquired for a gang number connection i.e my number to be added with my Idea using friend as a gang (as per the ads, I have read often, 10p/min with the initial charges). The customer care officer tells me to buy two new SIM cards if I need such offer.

    Should I get a new SIM card for each Offer I get? I find this service is very Hopeless. There are no any offer or rate cutter for even local Idea to Idea customers. Plz provide us a satisfying service and stop all your exciting ads.

    Is that offer for "My gang" is not applicable for OLD customers? You want more and more new ones and dont care for the OLD ones.

    Kindly do the needful.

    James V.
    (My contact no. 91+7620182583 (IDEA)
    Get a New Connection for New Offer

  12. #42
    ANNAJI RAO Guest

    Default CUSTOMER CARE STAFF COMPLANTS Delay & Negalasency

    Hello one offer to my mobile recharge but offer benefits not given call to customer care complaints taken but not solved 2 times executive received problem is their 24 hrs time give solve problem informed 2 days after calling problem is their 48 hrs u r problem solved informed 2 after calling problem is their 48 hrs completed Ur problem 10 days over

  13. #43
    Join Date
    Dec 2011
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    Quote Originally Posted by ANNAJI RAO View Post
    Hello one offer to my mobile recharge but offer benefits not given call to customer care complaints taken but not solved 2 times executive received problem is their 24 hrs time give solve problem informed 2 days after calling problem is their 48 hrs u r problem solved informed 2 after calling problem is their 48 hrs completed Ur problem 10 days over
    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC210986 in the subject.

    Regards,
    Idea Cellular

  14. #44
    mr A.N sharma Guest

    Thumbs down return my balance

    please don't wrong offer speak to customer.idea is a reputed company why some people making unfaithful company..

  15. #45
    yash_tandon is offline Junior Member
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    Apr 2012
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    To,
    Consumer Court,

    me hu yash........or MOB number he - 9893210492

    actuly aaj 22/05/12 ko mene idea care me baat kari 12345 dial karke meri bat kisi 'AMBIKA' name ki madem si hui....... mijhe daily gprs plan activate karni thi mujhe jankari mili ke aap *800*5# dial kare activate karne ko, mene unse poochha ke kya iss plane ke liye mujhe aaj ke baad bhi charge kia jayega unne bola sir ye daily rental plane hota he isliye 5Rs. daily ka katega.......fir mrne unse poochha ke agar me ye plane pahle activate karu fir jab palne act ho jaye to deact karta hu to kya mujhe 50mb ka usage ka labh milega unne bola ha bilkul agar ek baar balance kat jaye to uska benifit milega par aap balance kat jane ke baaad hi deact karna mene kaha thik he.........unne mujhe number bataya *800*222# deact karne ka................mene wese hi kia par jab thodi der ke baad mene use kia to page open nai ho raha tha jab mene apna balance check kia to me pagal ho gaya mere account se sare paise kat chuke the........fir mene c.care me baat ki 'ARPIT' name ke bande se unne mujhe ye bola ke nai aisa nai he jo charge kata he apke usage ka hi kata he.....mene pahne ki bat batai to unne bola nai ho sakta ye......fir mene sr. officer ko tranfer karai taki jankari ache se le pau..... par unne bhi same rati ratai baat boli kul milakar me in teeno ke chhakkar me ghanchakkar ban gaya.............. or ab ye bolke rufund nai kar rahe ke jobi kata he mere usage ka kata he idea itne sare ads me badi badi bhasand deti he par na to customer care wale thik se jankari dete he or na ache se bat karte he ye to had he yar................ab to bas 90day hone ka intezar he taki me kisi or company me portout ho saku ab to usi ka sahara he..............mere hisab se trai ko ham jese costomers ke liye ek complaint desk banani chahiye taki ham c.care log ke manmane ravayye se bach sake..........

    CUSTOMER NEME- DAULAT RAM KORAS
    MOB- 9893210492

    LAST RECHARGE 65RS

    MP CG TELICOM

    THNKS.....
    YASH TANDON
    9329634197
    Last edited by yash_tandon; 05-22-2012 at 09:58 AM. Reason: ALT NO. UPDT

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