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mobile not received

This is a discussion on mobile not received within the Mobile forums, part of the Technology category; Dear Sir, i bought a mobile phone through times of india on 28th of july 09.This was defective mobile so ...

  1. #1
    ali subzposh Guest

    Default mobile not received

    Dear Sir,
    i bought a mobile phone through times of india on 28th of july 09.This was defective mobile so sent is back to the merhant on 4th of august 09.
    I received my mobile on 29th of august 09 and this time they sent me the used mobile scratched all over and badly used then i resent back the mobile complaining them that the mobile is used on 31 st of august 09.
    Till now i havent received my moble nor they are refunding my money i keep callling them every 3 or 4 days,and every time i call they only reply that you will receive your product in 6 working days,but nothing has been done till now

  2. #2
    rohitagl is offline Junior Member
    Join Date
    Aug 2011
    Posts
    5

    Default

    bought a Sony Erricson Yendo for my Brother(Rohan Kumar agrawal) through Dealsandyou.com, Plot No. 426, Udyog Vihar - Phase 3, Gurgaon, Haryana - 122 001.
    Tel: (0120)-672-6777
    E-mail : support@dealsandyou.com


    Order # 181538
    Product: Sony erricson yendo
    Name: Rohan Kumar agrawal
    Madhya pradesh.


    I bought the product online on July 19th 2011 and they mentioned on their Website that product will be delivered in 21 working days. its been more than 40 days now..and I have not received my phone. I tried calling them many times. They keep me on hold and say you will get in 1 week , 2 week and so on. I have paid 4499 INR for the phone. I even filed for the refund and now today when i called them they said I will get my phone in 2 weeks.I even emailed them if they dont reply I will file complaint to consumer forum in 3 days. Nobody responded


    I told them I dont need phone now give me refund then they hanged up the call. I dont know what should I do. I have paid a big amount for the phone. Please help me out taking my refund.

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