Dear Sir,

I am User of prepaid airtel mobile number 9910366823. I got started gprs internet service. As per technical assistance given me the information that browsing speed of internet is approx 100 kbps & downloading speed around 16 to 20 kbps for edge capability mobile. I recharged my account with Rs.98 which gave 30 days validity & 2GB limit. After using the internet I found that its speed is too slow i.e downloading speed is 0.5 kbps to 5 kbps only & browsing speed is also very slow. I lodged complaints twice with their technical assistance customer care bearing compalint numbers 3021548880000 & 0216002343. On 18/02/10 they informed me that they solved my problem, now I will get proper speed of internet. But even now internet speed not improved & they did not connect my call to technical assistance. Sir, please tell me what further action I should take.

Gurcharan Singh,
9910366823
lavdeepsinghs@yahoo.com
West Vinod Nagar,
Delhi-110092