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Thread: VAS USSD service in Reliance activated without my permission

  1. #16
    praveen chandra sahu Guest

    Default VAS USSD service in Reliance activated without my permission

    VAS USSD service in Reliance activated without my permission
    This is a discussion on VAS USSD service in Reliance activated without my permission within the Mobile forums, part of the Technology category; I am using the Reliance GSM number 9098170749 and I am fed up with the reliance as they always deducting ...

  2. #17
    vibhav Guest

    Default VAS USSD servicein Reliance activated without my permission

    I am using the Reliance GSM number 7814634427 and I am fed up with the
    reliance as they always deducting my balance Rs 3 after every week
    by activating some craps like VAS USSD
    service..etc..
    So someone is listening in this forum from
    Reliance then please unsubscribe this crappy
    service and further don't activate any VAS
    service without my permission.
    Hoping for the help...
    vibhav gupta
    7814634427

  3. #18
    Unregistered Guest

    Default The same has happened to me

    today morning I saw this message Amount Charged for VAS USSD service. My number is 7569834552. Why is this telecom company is doing such an absurd thing again and again. This will not earn them customers respect.
    Rectify it ASAP.

  4. #19
    Unregistered Guest

    Default Refund for VAS USSD Deduction

    I'm using reliance GSM service and my mobile number is +98 9681234042. Rs.3 has been deducted from my account without my permission very frequently for some VAS service. I need refund of all such amount that have been deducted because :-

    Firstly, Reliance Communications does not have the authority to deduct balance from a customer without his/her prior approval. This practice of extracting money from the customers without their permission is fundamentally wrong and against the principles of contract. Reliance cannot take up the defence that the customer can apply for refund.

    Secondly, Reliance Communications is indulging in fraudulent practices by deduction small amounts frequently and extracting money from the customers.
    I've already registered a complaint in the month of January or so against similar deduction of money from my account for some other VAS. That VAS was for the amount of Rs.20 or so. But from the month of February, Reliance started deducting Rs. 3 for some VAS. Due to many reasons, I could not call up customer care when the information regarding the deduction first reached me. I could call up the customer care for refund only yesterday. And within this span of time, i'm not very sure about the number of times this deduction has happened. You cant expect your customer to call up the customer care for refund every now and them. This is real bad strategy of reliance since one time deduction of a large amount, say Rs. 30, would make the customer call the customer care service for refunds. But deductions of small amounts like Rs.3 will not necessarily initiate the customer to register a complaint until s/he realised the frequency of such deductions.

    Kindly give me back all deduction amount. Kindly take all necessary actions . Don't subscribe me to some VAS without my permission in future.

  5. #20
    Unregistered Guest

    Default regarding 3 rs deduction of vas ussd

    hello,

    can any one tell me what is vas ussd service and y my 3 rs. is deducted..i dnt want to activate any service..still they r activating service..what the crap is that ???
    i want my 3 rs back..my gsm num is 8657788978

  6. #21
    Unregistered Guest

    Default

    [QUOTE=Unregistered;370559]today morning I saw this message Amount Charged for VAS USSD service. My number is 9529928008 Why is this telecom company is doing such an absurd thing again and again. This will not earn them customers respect.
    Rectify it ASA

  7. #22
    Yuvaraj.v Guest

    Default Refund of Amount

    My Mobile no is 8591715874 and they are deducting every week Rs 3 /- for VAS USSD , i didn't activate this service and without our permission they are activating like this services . So please remove that service from my no and i want my money refund for last weeks.


    Regards,
    V.Yuvaraj

  8. #23
    Unregistered Guest

    Thumbs up always deducting vas ussd 3 rs

    I am using the Reliance GSM number 8388945544 and I am fed up with the reliance as they always deducting 3 rs. i am not understanding what can i do this is a new policy to collect charges or what if the reliance company are not deactivated freaking vas ussd thing I need refund of all such amount that have been deducted. I have no choice i change the no. and sim card company. please ensure as soon as possible. thanks

  9. #24
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    10,331

    Default

    [QUOTE=Unregistered;371723]
    Quote Originally Posted by Unregistered View Post
    today morning I saw this message Amount Charged for VAS USSD service. My number is 9529928008 Why is this telecom company is doing such an absurd thing again and again. This will not earn them customers respect.
    Rectify it ASA
    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  10. #25
    Unregistered Guest

    Unhappy refund my deductions of ₹3 for VAS USSD services

    hi,
    my mobile number is 8302957901. I freqently receive msg saying 3rs charged for VAS USSD services. It had happened 5-6 times. Although i had never activated such services. I request to refund my deducted money from balance.

  11. #26
    Unregistered Guest

    Default VAS USSD charges deducted without any explanation

    I am using Reliance GSM services at +918444022866.

    11 march 4:22 pm Rs:1.00
    11 march 12:59pm Rs3.00
    3 march 8:32 am rs 3.00
    23 feb 3:54 pm Rs 3.00
    16 feb 3:14 am Rs 3.00
    10 feb 1:06 am Rs 3.00
    9 feb 2:16 am Rs 3.00
    8 feb 3:17 am Rs 3.00
    7 feb 4:07 am Rs 3.00
    31 jan 9.33 am Rs 3.00

    The above are the no. of times I was charged with VAS USSD charges followed by no reason. I don't even know what it is for and logged into pc to google what it stands for. Once or twice, I didn't notice but it continued. Kindly refund all the deductions.
    You cannot expect your customers to call you up everytime they find a discrepancy in their balance. I have put up with this crap for some time but am not willing to continue...!
    Kindly look into it and refund accordingly.

  12. #27
    Unregistered Guest

    Angry Reliance VAS USSD Services deactivate

    wth is going with u guys ... dis vas ussd service deducted my money 2 times
    deactivated it immediately... other wise i will make sense in this nonsense VAS USSD service
    my no. +918010725770
    New Delhi

  13. #28
    Unregistered Guest

    Angry

    I am using the Reliance GSM number 7814634427 and I am fed up with the
    reliance as they always deducting my balance Rs 3 after every week
    by activating some craps like VAS USSD
    service..etc..
    So someone is listening in this forum from
    Reliance then please unsubscribe this crappy
    service and further don't activate any VAS
    service without my permission.
    Hoping for the help...
    vibhav gupta
    7814634427

  14. #29
    Unregistered Guest

    Default Vas ussd

    My number is 8287071397,

    its really really disgusting if all the operators start doing this practice of deducting amount.. i am fed of receiving messages saying your amount of Rs. 3 is deducted without my approval and knowledge.. things like that will make our life difficult for no genuine reasons. we are not recharging the phone just to let operators missue our money on the cost of using their sim card and services. its horrible.

  15. #30
    deepak biswal Guest

    Default deduction of reliance vas ussd service from main balance without activation

    I am using the Reliance GSM number 7735501991 and I am fed up with the
    reliance as they always deducting my balance Rs 3 after every week
    by activating some craps like VAS USSD
    service..etc..
    So someone is listening in this forum from
    Reliance then please unsubscribe this crappy
    service and further don't activate any VAS
    service without my permission.
    Hoping for the help...
    deepak biswal
    7735501991

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