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Reliance mobile (GSM) customer care executives are not responding to my call

This is a discussion on Reliance mobile (GSM) customer care executives are not responding to my call within the Mobile forums, part of the Technology category; respected sir, i want to inform you that your customer care executive are not responding to my call,to day when ...

  1. #1
    Unregistered Guest

    Default Reliance mobile (GSM) customer care executives are not responding to my call

    respected sir,
    i want to inform you that your customer care executive are not responding to my call,to day when ever i am trying to contact them by dialling *333 my call was disconnected six times while transfering it to customer care executive. one time he disconnected the call after picking it.
    Last night,my balance after last call is 41.10 rupees,and in the morning it was 11.10 rupees,It was so shocking to me. I am trying to contact customer care executive time to time but they are not responding to me. I have also diactivated FMIndial pack last night but they had again activated it on my number 09018080627(kathua, Jammu and Kashmir).sir i am requesting you,please have a look over this topic.

  2. #2
    advocate's Avatar
    advocate is offline Moderator
    Join Date
    Jul 2009
    Posts
    1,568

    Default

    Dear Guest,

    Kindly send a written complaint to the Nodal officer of the Co. Hope you will get any help regarding your complaint. The email ID is:
    Rcomnodalofficer.JK@relianceada.com

  3. #3
    abhishek kumar Guest

    Angry deduction of balance from my account

    dear sir,
    i want to draw your kind notice towards a fact that i am using reliance gsm(smart) (9681936940). they have deducted Rs.30 twice from my account (mob. no 9681936940) for no reason. And, when i have complained them , then they are saying that certain packs are activated from my side. But, this is not so. if everytime they will deduct certain amount for no reason and will not hear to anyone, it is unbearable for a person like me.
    so, please do something.
    i will be highly obliged to you for this.
    thanking you in anticipation.


    regards
    abhishek
    kolkata

  4. #4
    dbanerjee1990@gmail.com Guest

    Default Certain deduction in my balance

    I'm a Reliance GSM Customer (mob. no. 9681761062) for a period of 6 months. But, within these periods they deducted Rs.30 thrice and Rs. 40 once for some of their Pack. Though I didn't activate these types of jugglery packs, the customer care executives stick to the point that the pack had been activated from my side. And moreover the time they were informing about the activation of those pack was really awesome, because at that time the mobile was sent for repairing to Chennai factory. Recently, they stole amount of Rs. 20 for FMIndial Pack which is of no use for me. When I report it to call center they keep my ph. call on hold and immediately disconnect my call.
    In this situation pl. suggest me what to do.

  5. #5
    oliviasmith is offline Junior Member
    Join Date
    Jan 2010
    Posts
    6

    Smile Hi

    Dear Guest,

    I have used reliance mobile GSM set but I have no problem.

  6. #6
    shivlal Guest

    Post my mobile selected lucy no3 in microsoft

    my mobile selected lucy no3 in microsoft drawn in endinburgh ,ref no.m154s/wlo7.to claim send detail via
    E-Mail:ongoingmicrosplash@live.com

    ehat do u mean by above message?

    plz repply me on my moblie (9016809182)

  7. #7
    ucjoshi Guest

    Default Not attending complain

    Sir,
    Rs 30 deducted from my account without reason. On contacting to your customer care No help was provided to me. should i take the matter in front of national Media?.My Mobile no is (9528969909)

  8. #8
    Unregistered Guest

    Post Regarding RIM GSM 2 GSM Free

    Dear Sir/Mam,

    plz tell me ,any plan for RIM GSM to GSM free in Kerala Circle. plz get back to me.

    Thanks and Regards......
    Girish Papnoi
    9020488526

  9. #9
    Unregistered Guest

    Post Claim

    To
    The RELINCE GSM
    THE DIRECTOR,


    DEAR SIR,
    I BEG TO SAY THAT I REPORT THE CLAIM OF GSM SIM OF YOUR COMPANY.
    YOU DO NOT DO ANY ACTION ABOUT THIS.
    OUR CLAIM FOR 200, YOUR DIUSTIBUTER MANAV BELFIE TO US THEY GIVE US CLAIM AS FASTLY BUT ABOUT 2 MONTHS THAY SHOULD NOT GIVE US CLAIM AND THEY REPLACE THE DISTIBUTER and WE HANGED.
    I POLITILY REQUEST YOU TO PLEASE GIVE US CLAIM AS EARLY.


    YOUR DEALER
    DATED-25/JUNE/2010 BALAJI COMMNICATION
    JEONI MANDI,
    AGRA -282004

  10. #10
    Unregistered Guest

    Lightbulb claim balaji commnication

    your company is so irresponsible your worker is so loses they want many

    they do not back money to dealer the are so.

    mean


    i request you to give us claim

    another i should do something


    Balaji Commnication
    Jeoni Mandi, Agra
    Ph.0562-4009913

  11. #11
    sorabh singla Guest

    Default deduct my balance

    sir

    on wednesday -- i have recharged my phone with 56 rs and i got unlimited messages.

    on thursday-----56 rs again are deducted from my balance and again message scheme is activated.

    I talked to MADAN CHAND THAKUR (senior executive) and POONAM about my complain but they ignored me and misbehaved with me.
    kindly i request you to refer my problem and return my balance as soon as possible.

    thank you
    sorabh
    09015095241

  12. #12
    Unregistered Guest

    Default Complaint against Reliance net connect and Sales executive office

    I had applied for a reliance high speed internet connection and their sales executive came to my house to collect the papers and a cash amount of RS. 2300. He said you will get the data card in 48 hours and it is now 2 and a half weeks that no one has given me any information about the status of my connection. If i call at relaince customer care they say we cant help you. I think now its only consumer court that can help me. The people sitting in the kurla channel partner - 02232991433 have miss behaved with me. harassing me of not telling the status of my form.

    Please help.

  13. #13
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    2,967

    Default Reliance Customer Care

    Quote Originally Posted by Unregistered View Post
    I had applied for a reliance high speed internet connection and their sales executive came to my house to collect the papers and a cash amount of RS. 2300. He said you will get the data card in 48 hours and it is now 2 and a half weeks that no one has given me any information about the status of my connection. If i call at relaince customer care they say we cant help you. I think now its only consumer court that can help me. The people sitting in the kurla channel partner - 02232991433 have miss behaved with me. harassing me of not telling the status of my form.

    Please help.

    We suggest you to first contact to the Reliance Customer care, and register a complaint, wait for their reply and revert us back.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  14. #14
    Unregistered Guest

    Default complaint agaianst gsm caller tune service

    sir,
    2 july 2010 , i got one msg from relince your 10 rs deducted for crbt sevice.
    last month i alreday de activated the crbt service. but 2 times automaticalt activated and charges are deducted from my account, later the firm know it is wrong and then they credicted that amount on my account.

  15. #15
    Unregistered Guest

    Default complaint agaianst gsm caller tune service

    sir,
    2 july 2010 , i got one msg from relince your 10 rs deducted for crbt sevice.
    last month i alreday de activated the crbt service. but 2 times automaticalt activated and charges are deducted from my account, later the firm know it is wrong and then they credicted that amount on my account.

    but that complain again and deducted my account. i dont get suitable answer and solutions froms the customer care executives, so i want your help
    with regards,
    syam.s
    syampan@gmail.com
    mob 08893363649

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