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Tata DoCoMo - Balance Deducted without any reason.

This is a discussion on Tata DoCoMo - Balance Deducted without any reason. within the Mobile forums, part of the Technology category; Hello, I am using Tata DoCoMo SIM Card for my Micromax 200G Data Card. Today when i start my computer ...

  1. 09-05-2012, 08:20 AM #1
    Akashsatpathi7
    Akashsatpathi7 is offline Junior Member
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    Angry Tata DoCoMo - Balance Deducted without any reason.

    Hello,
    I am using Tata DoCoMo SIM Card for my Micromax 200G Data Card. Today when i start my computer i seen that i received a message which is :-

    From : TA-HUWWAP
    Hi!You have downloaded AD-V-VP-Btown_Heroin at Rs13.82/-Non-renewable.Balance is Rs1.008 at 04-09-12 07:12PM


    Time : 2012-09-04 19:16:42
    ____________________________
    So, without doing anything it deducted my balance. I never download like these things as i am using Data Card only. So please refund my Balance Tata Docomo. and one more thing when i trying to activate dnd i got reply :-
    Dear Customer , We regret to inform you that your request cannot be proceed. Pls call 121 for any further Information.
    _____________________________________
    As you know that every Provider now charge for Customer Care Service so i can't call and also because this SIM Card always inserted on Data Card. So please refund my Balance Tata DoCoMo and stop doing like these things. Please Activate DND Service to my no. and refund my balance.
    __________________________________________________ ______________________________
    My Details :-
    Name - Akash Deep Satpathi
    Mobile no. - +918602369400
    Email - akash.satpathi@gmail.com
    Address - Jagdalpur, Bastar, Chhattisgarh
    __________________________________________________ _____________________
    Please only reply on here or email id as i can't receive call on Data Card. Thanks
  2. 09-05-2012, 02:28 PM #2
    Tata DOCOMO
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    Dear Akash,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
  3. 09-05-2012, 06:20 PM #3
    Akashsatpathi7
    Akashsatpathi7 is offline Junior Member
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    Okay, then i am waiting for the resolution hope you solve it soon.
  4. 09-07-2012, 03:32 PM #4
    Akashsatpathi7
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    Okay then Yesterday I got Rs.13. Thanks , but what about Rs.0.82 ?
  5. 09-11-2012, 02:39 PM #5
    Tata DOCOMO
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    Dear Akash,

    We would like to inform you that the amount of Rs.13 has been adjusted in your number and the VAS service has been deactivated.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
  6. 09-11-2012, 08:52 PM #6
    Akashsatpathi7
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    Okay, and there is an another problem. Many of times internet stops working even when i try it using my phone. In PC it got Disconnect or Connect but didn't give any speed. And same on Mobile. How to fix this problem ?
  7. 09-12-2012, 12:14 PM #7
    Tata DOCOMO
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    Dear Akash,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
  8. 09-13-2012, 03:10 PM #8
    Akashsatpathi7
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    Ok thanks, please resolve this problem soon. and Please tell me about 3G Pack of 2GB and more. State - Chhattisgarh.
  9. 09-14-2012, 03:05 AM #9
    Anupkr
    Anupkr is offline Junior Member
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    Unhappy Tata DOCOMO deducting balance unnecessarily

    My balance is being deducted by Rs1 daily around 2 am. I haven't subscribed for anything. Last time when the same happened I called to customer care around half a dozen times only them it stopped, still i didn't get refund.. Once again the same problem but now i fear calling them because that would mean spending extra bucks for no reason...
    Suffering since last 4 or 5 days...

    Contact details:
    Anup Kumar
    Email ID: anupkr08@yahoo.com
    Addr: IIT Bombay, Powai
    Mumbai, Mharashtra
  10. 09-14-2012, 02:41 PM #10
    Tata DOCOMO
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    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
  11. 09-22-2012, 07:00 PM #11
    Rajasundar Guest

    Thumbs down Balance detected uncessary

    From my Tata docomo balance unnecessarly they have detected RS120 i need clarification regarding this my mail id is trajasundar@gmail.com
  12. 10-17-2012, 08:41 PM #12
    Unregistered Guest

    Default Tata Docomo balance deducted unnecessarily everyday.

    Everyday a amount of Rs. 1.50 is being deducted from my mobile balance and the same is the case with my fathers sim, without any reason. No service is activated and it also does not shows in the last 3 deductions, where is all the money going. I request the Customer care of Tata Docomo to solve this issue as soon as possible. It's happening from last 3-4 days.
    And also the customer care number in Lucknow does't have the option to talk to the executive, it's just the computer or nothing.

    Shashank Thakur
    Email: shashankthakur0@gmail.com
    Lucknow.
  13. 10-19-2012, 03:05 PM #13
    Tata DOCOMO
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    Dear Shashank,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
  14. 10-21-2012, 11:10 PM #14
    Unregistered Guest

    Default Belance deducted

    from last 3 three days tata docomo deduct my balance . without any confirmation. thay got my balance neel at end of day . no one reply me in costumer care . so i will change my service provider.
  15. 10-22-2012, 03:47 PM #15
    Tata DOCOMO
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    Dear Customer,

    Dear Nikhil,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
« Complaint For SMS Deduction | Vodafone number call barred after recharge »

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