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Vodafone Online Recharge Failing

This is a discussion on Vodafone Online Recharge Failing within the Mobile forums, part of the Technology category; Hi , I have tried to recharge my mobile 9538656402 with Rs180 two times today(1-Sep-2012) through the Vodafone online recharge ...

  1. #1
    Junior Member
    Join Date
    Sep 2012
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    1

    Default Vodafone Online Recharge Failing



    Hi ,

    I have tried to recharge my mobile 9538656402 with Rs180 two times today(1-Sep-2012) through the Vodafone online recharge facility.Both times it failed ,amount has been deducted from my account(total of Rs 360)..Please do check this make necessary actions for the repayment.

    01-Sep-2012 (01-Sep-2012) TO TRANSFER
    INB Vodafone VODAFONE Payments
    MSBI2801166228IGC5916832 TRANSFER TO 31014960840 BILLDESK TRANSACTION A 180.00
    01-Sep-2012 (01-Sep-2012) TO TRANSFER
    INB Vodafone VODAFONE Payments
    MSBI2801158576IGC5914512 TRANSFER TO 31014960840 BILLDESK TRANSACTION A 180.00

  2. #2
    Senior Member vodafoneindia's Avatar
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    Dec 2009
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    6,510

    Default Happy to Help!

    Hello Naveenmsasi,

    Please be advised that the amount will be credited back to your bank account in 5 to 7 working days in the case of a failed transaction.

    Regards,
    Vodafone Customer Care, Karnataka.

  3. #3
    e a syed
    Guest

    Default failed transaction

    i have tried online vodafone recharge for Rs 300 but transaction failed.amount deducted from bank account.pls advice on refund back

  4. #4
    Senior Member vodafoneindia's Avatar
    Join Date
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    Default Happy to Help!

    Hello E A Syed,

    Thank you for writing to us. Please share your contact number with us at http://bit.ly/ODV3cy and we will get back to you with assistance.

    Regards,
    Vodafone Customer Care.

  5. #5
    Sandeep Kumar Pyana
    Guest

    Default failed transaction Amount Debited but not Recharged

    Dear sir/madam
    I used online recharge on option 24-Feb-2013 (24-Feb-2013) for Full Talktime recharge.
    Amount is debited from my Bank account but recharge not received.
    please help me to get refund of amount Rs 333.


    phone number 9735554225 ( west bengal )
    details
    MSBI2928370035IGG4773803 TRANSFER TO 31014960840 BILLDESK TRANSACTION A

    TO TRANSFER
    INB Vodafone VODAFONE Payments

  6. #6
    Unregistered
    Guest

    Default Money detected from account but didn't get recharged

    I recharged in vodafone online store for talktime 50 but it didn't get loaded in my balance

  7. #7
    Senior Member vodafoneindia's Avatar
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    Default

    Hello Sir/Madam,

    Subject:- Money detected from account but didn't get recharged.

    Kindly share your contact number at http://bit.ly/WDCPx1 so that we can address your concern soon.

    Regards,
    Vodafone Customer Care.

  8. #8
    Unregistered
    Guest

    Default Money detected from account but didn't get recharged

    I recharged in vodafone online
    store for talktime 50 but amount didn't
    add to my balance.

  9. #9
    Senior Member vodafoneindia's Avatar
    Join Date
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    Default

    Hello Sir/Madam,

    Subject: Money detected from account but didn't get recharged

    Please share your current and alternate contact numbers here http://bit.ly/Xnws12 so that we can assist you further.

    Regards,
    Vodafone Customer Care.

  10. #10
    Unregistered
    Guest

    Default money deducted from account on online recharge which was not successful

    Hi,

    I tried to recharge my vodaphone number online on 9th april and it was un successful but amount 203 got deducted from my account.
    It has been more than 5 working days and still its not credited back to my account.Please advise.

    ORDER NUMBER: o102213048

    payment transaction number:MSPD2965393861

    my mobile number:8447944322

  11. #11
    Senior Member vodafoneindia's Avatar
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    Default

    Hello Sir/Madam(8447944322),

    Thank you for writing to us. Please be informed that the amount will be credited to your account in 5 working days.

    Regards,
    Vodafone Customer Care, Delhi & NCR.

  12. #12
    Unregistered
    Guest

    Default I Haven't received my refund yet....

    I tried recharging my phone using Vodafone Online shop on 2 may 2013 , two transactions failed but the amount was deducted from my account..

    Transaction 1)
    Order ID : o107178920
    Payment Transaction ID: MSPD2984256128

    Transaction2)
    Order ID : o107179294
    Payment Transaction ID: MSPD2984264694
    Date & time of order : 02 May, 2013 13:16:15
    Order Amount : Rs. 109.0/- Only
    Date & time of order : 02 May, 2013 13:11:06
    Order Amount : Rs. 109.0/- Only

    As per you, the amount will be credited in your respective bank/credit card account within 7 working days from the date of recharge.. but till now i haven't received..why do i still not have my refund?????

 

 

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