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TATA DOCOMO Balance related concern

This is a discussion on TATA DOCOMO Balance related concern within the Mobile forums, part of the Technology category; sir, i am now very angry because you again activated news pack on my sim automatically which i deactivated through ...

  1. #1
    digvijay2315 is offline Junior Member
    Join Date
    Jul 2012
    Posts
    1

    Angry TATA DOCOMO Balance related concern

    sir, i am now very angry because you again activated news pack on my sim automatically which i deactivated through this website few days ago . You also deducted money from my account and this is not helping either, and i think you doesn't love your customers and looks like i might have to use MNP service finally if these problems exists further. Also deactivate "topstory photo alert of the day" & refund the deducted money and compensation also, close to Rs.30
    My number 9815103011 already ported from Airtel and can be ported further
    Last edited by digvijay2315; 07-26-2012 at 12:35 PM.

  2. #2
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,711

    Default

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    7,711

    Default

    Dear Customer,

    Kindly be informed that the amount of Rs.14 has been adjusted in the number on 23-Jul-2012 and currently there are no services activated


    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  4. #4
    piyush sharma Guest

    Default unfair balance reduction

    sir,a unfair reduction of 42 rs. Frm my mobile no. 9045681250 is done at 9:10am on 11/8/12.and whn i talked to ur help line they did not responsed and also block my no. So tht i can't recontact to your help line. Sir i faced these type of problem many time since last two to three month.sir i use tata docomo service From a long time ago but i never faced this type problem before........
    I will be thankfull to you ,If i can get my balance back as soon as possible and also not faced this type problem again nd again othrwise i have to change my service provider..............

  5. #5
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,711

    Default

    Hi Piyush,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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