Hi Tushar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hi Tushar,

Kindly be informed that the amount of Rs.24 has been adjusted in the number.


Thanks and Regards
Customer Care
Tata DOCOMO.

sir,
i am sivakumar ,as i tried to withdrawl an amount of Rs.3000/(three thousand rupees) it has been given"your transation is being processed"message for 2-3 minutes then "timed out" message displayed but the amount has been deducted from my account. i have not received money....Trasation no:

Hi Sivakumar,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Every body listen how I suffered from this Tata docomo service provider .
They are telling that they are taking the lowest internet tariff like 49,65 95,148 Rupees plan its true that compare to any service provider they r.
But when u select a plan u will know how they twistingly or indirectly take u r money from u r pocket.
I chose the Rs. 148 plan per month with 8GB Data Usages since last 11 months in my Tata docomo mobile 8147549800.
But if u believe me Every month TATA DOCOMO is deducting at various time in a month of 20, 99, 49, 25,5, 7, 10 Rupees from my main Balance of mobile account. Even though I have paid the initial amount of Rs. 148 from the beginning of month to use the internet for the whole month.
When I will to the customer care how the charges has been deducted they will say this type of answer
Call to 52271 to know the details
Hold on the line we r checking, then cut the call
Please dial after some time , again on that day u will not able to connect them.
We r sorry
We r unable to trace it
You have activated Games on u r phone so charges deducted, But I never ever asked any JAVA games during my Browsing time.
You have activated Koran or Bhajan or Spanish language or Biology Test means they will tell u some story which u never known that u have activated.
As a whole some money has been deducted from u r account.
Several times I have deactivated these service from phone through call or online.

When I tried and found the problem to fix it I came to know that TATA DOCOMO is just doing the Miscreants job , What they will do they will linked to many such site or money deduction method like Koran , bhajan, online tv etc etc. to general site like google, TOI, news paper or some bank site , when u will click u never know or it will not reflect in the site that they r deducting money, But after a day or browsing period u will come to know that they have deducted some amount from u r account.
I bet no body can found how they will deduct but they will do it with out u r knowledge. NO warning no pop up but money gone,
Initially I thought there must be problem with site but when I surprised to see that they left only 1 Rupees every time after deduction in my account so that I will be able to at least Browse so that TATA DOCOMO can again deduct further , I was sure they doing it knowingly.
Suppose a bipasha pics site is chargable Rs 99 and in u r account Rs 79 balance there. Then TATA DOCOMO will deduct Rs 78 and after a day u will come to know this , not immediately.
I never ever goes to Chargable site but even after that my money gone I noticed.
They will link some non chargable site latter u will come to know money gone.
Every month I lossed some where 200 to 280 Rupees evry month.
Even through SMS they will not tell but deduct in normal day I have suffered.
Now to reduce these mess I always keeps my balance below Rs 50 and for call I m using another Vodafone mobile.
Several times I have complained but all in vain,
I have suffered so telling to others not suffer with this Bastard company.

I recharged with rs.150 on 18 aug 2012 trancID: MSPG2792476386 and my balance was 152.39
then i activated rs.15 gprs plan with 500 mb data usage for 3 days .
While Browsing twice this company has deducted rs. 49 and also activated something which i deactivatedby sending sms stop vegam to 155223 and now my current balace is rs. 44.39

I want refund. MY MOBILE NO. IS 8293606698

Originally Posted by avinash gautam

i recharged with rs.150 on 18 aug 2012 trancid: Mspg2792476386 and my balance was 152.39
then i activated rs.15 gprs plan with 500 mb data usage for 3 days .
While browsing twice this company has deducted rs. 49 and also activated something which i deactivatedby sending sms stop vegam to 155223 and now my current balace is rs. 44.39

i want refund. My mobile no. Is 8293606698

earlier also they have deducted rs. While browsing when i was using rs.5 gprs plan on 17 aug 2012

Dear Customer,


We regret the inconvenience. Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

I am Avinash Gautam from Durgapur. My no. is 8293606698 with Rs.15 gprs scheme and Use Nokia 2700 classic. Today in the morning when I checked my balance it showed Rs.71.80 which is Rs.99 less than my last night balance of Rs.170.80 and I never got any message. So at around 9:20am I called customer care for Clarification and refund and they bluntly told me that some video scheme is downloaded on my account and they cannot do anything about it. I sent 'DATA' to 121 and received a message of last 5 data usage: which had details of Rs.10 deduction only on 20 aug. So once again i called 121 but again they refused to help me in any way.

Earlier this week a sum total of Rs.206 were deducted in 5 installments i.e. Rs.49 four(4) times and Rs.10 once of which I received message for Rs.10 only for something called vegame. For the first three times thought that because of visiting sites for songs download there might be some fault on my side so I stopped that and got confined to using google and facebook only. Then when again Rs.49 were deducted I called customer care and they refunded me Rs.49 back.

So I would like to register my complaint against this deduction of Rs.99 which customer care said is not refundable and for Rs.147 also which is not shown in my data usage earlier.)
It appears that docomo unnecessarily deducts such huge amount and gets money to in return give these eye catching schemes).

With Thumbs down to Docomo
Avinash Gautam
Durgapur
Mob. No. 8293606698
Its a GSM sim.

Dear Avinash,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

The amount of Rs.49 has been adjusted in your number on 21-Aug-2012 and service has been deactivated

Thanks and Regards,
Customer Care
Tata DOCOMO

Hi,

This is Ashutosh from Bangalore with Tata Docomo # 7204236524. I am a Docomo customer since November 2010.

Its a second time within a week, I'm facing similar problem of deducting money from my balance without my knowledge.
Today 7/10/2012, 3:36PM IST RS 49/- got deducted from my mobile though i never activated any service or pack to my number.
When i called to customer care they are telling about some service which is active on my number. God knows from where that service got activated.

I want my balance to be refunded to my account ASAP otherwise sorry to say i have to change my network provider.
This policy of TATA Docomo to earn money from customers by making them fool and deduct money from balance is not tolerable.If required i'll go to consumer forum and lodge a complaint about TATA Docomo.

Thanks
Ashutosh Kumar
Email:ashutoshcusat@gmail.com
Contact:7204236524

My name is himanshu gupta and I am using tata docomo number.
As docomo deducted rs.49 ,3 times in 6 days.It is wrong.When I talk to coustmer care the dont satisfy me via there reply.This a wrong thing done on me by docomo . Balance was deducted on 26th oct 2012, and also on 1 november once more before 26 th oct. You can check your record.Please read my complaint so as to improve service..please reply and my no.Is "8950650462

Dear Himanshu,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.