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Deduction of balanced withour prior information

This is a discussion on Deduction of balanced withour prior information within the Mobile forums, part of the Technology category; Dear Sir/Madam, I am very painful about the service of TATA docomo. Since last 3 months TATA Docomo deducting the ...

  1. #1
    Junior Member
    Join Date
    Jul 2012
    Posts
    1

    Default Deduction of balanced withour prior information



    Dear Sir/Madam,
    I am very painful about the service of TATA docomo. Since last 3 months TATA Docomo deducting the balanced without any information. I called many times but they refused and said that this deduction is based on your data usage. But i refused i did not do this. And also refused to give me my complaints docket no. Approx. 200 rs deduct from my balanced. Also i complaint through online on 28 June, they replied that our representative will call you in 48 hours but till date no action taken. They replied me through mail and give me my temp. reference no.533649

  2. #2
    Senior Member
    Join Date
    Apr 2010
    Posts
    7,535

    Default

    Dear Sahilattri,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

 

 

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