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complain against latest software version of nokia.

This is a discussion on complain against latest software version of nokia. within the Mobile Software forums, part of the Mobile category; Nokia has launched new software version 22.5.007 for s60 phones. Whenever a mobile is updated to this version it has ...

  1. #1
    karanmzms is offline Junior Member
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    Default complain against latest software version of nokia.

    Nokia has launched new software version 22.5.007 for s60 phones. Whenever a mobile is updated to this version it has a high quality video playing problem. So, i request to release a new software version as fast as possible.

  2. #2
    Nokia India is offline Senior Member
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    Default

    Hi,


    Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details


    1. Contact Number
    2. Your Location
    3. Device IMEI number.


    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


    Do include the complaint link in order to speed up the process.


    Regards,
    Team Nokia India.


    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

  3. #3
    karanmzms is offline Junior Member
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    Default

    My phone's IMEI- 358300044545624. It has been changed after my complain. Before the older phone's IMEI-358300041474505. It was changed but my problem was not over. Then a represetative of nokia care told that the problem is because the latest version of software update. I bought this mobile to see high resolution videos but i am unable in it. So, if the problem is in the latest software version then please release new version very fast otherwise replace my handset with other model. My contact no.- 7808318839.My address- navratan hata, near dr.umesh residence purnia-854301Bihar

  4. #4
    Nokia India is offline Senior Member
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    Default

    Hi,


    We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

    Regards,
    Nokia India Team


    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

  5. #5
    karanmzms is offline Junior Member
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    Default

    It seems no use to complain here as no one has contacted till now.

  6. #6
    Nokia India is offline Senior Member
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    Default

    Hi,


    We have already forwarded your concern to the team. Someone will connect with you shortly regarding the same.

    Regards,
    Nokia India Team


    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

  7. #7
    karanmzms is offline Junior Member
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    Default

    No one has contacted till now. So, some quick action should be taken against nokia.

  8. #8
    RAJEEV BHARTIYA is offline Junior Member
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    Default camplaint against nokia care biharsharif for installing chiness version software in my mobile N-5320

    I am using N-5320. i have taken my mobile to nokia care biharsharif for flashing. they installed chiness language software because of which my mobile is not accepting any sim . it shows "sim is not valid" . when i told them about that then they are saying : my mobile is having hardware problem and they allready charged 170 rupees and asking for 600rupees for that. now my mobile is not working properlly. i want HINDI FONT software for my mobile N-5320. without it my mobile is useless.

  9. #9
    Nokia India is offline Senior Member
    Join Date
    Aug 2011
    Posts
    927

    Default

    Hi,


    Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details


    1. Contact Number
    2. Your Location
    3. Device IMEI number.


    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


    Do include the complaint link in order to speed up the process.


    Regards,
    Team Nokia India.


    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

  10. #10
    karanmzms is offline Junior Member
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    Jun 2012
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    13

    Default No use of consumer court

    As so many days are past but no one has contacted.

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