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Refusal to port in by Airtel (ARC) several times 9717261377 and rejection of form through retailer

This is a discussion on Refusal to port in by Airtel (ARC) several times 9717261377 and rejection of form through retailer within the Mobile Services forums, part of the Mobile category; I want to port in back my number to airtel. Currently my number is in MTNL. I visited ARC (Super ...

  1. 06-04-2012, 11:24 PM #1
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    Angry Refusal to port in by Airtel (ARC) several times 9717261377 and rejection of form through retailer

    I want to port in back my number to airtel. Currently my number is in MTNL.

    I visited ARC (Super Technosys (East), 75, Vijay Block, Laxmi Nagar,
    Vikas Marg, New Delhi-110092) in January at that time I have been told
    that H1 series sim is not available. I visited the same ARC today.
    They told me same story and refuse to port in. But I have seen that
    they are taking port in request from other customers and H1 sim were
    being provided to them. When I asked them they told me that a special
    series is required to port in my number.

    Please look into the matter and inform me the status.


    Thanks & regards
    Sandeep Kumar
    9717261377
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  2. 06-05-2012, 12:56 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Sandeep ,

    This is to inform you that your concern listed 04 June 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 06-09-2012, 08:20 PM #3
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    Airtel_Presence
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    Dear Sandeep ,

    This is to inform that your concern listed on 04 June 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. 06-18-2012, 12:50 AM #4
    casandeepkumar
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    Default How much time will be required to port in back to airtel

    Sir,

    Please let me know how much time will Airtel take me to port in back my port in code already expired several times.
    New port in code UPC is from MTNL : MD472134 will be expired on 25-06-12

    Thanks & regards
    Sandeep Kumar
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  5. 06-19-2012, 01:25 PM #5
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    Dear Sandeep Kumar,

    We would like to inform you that your concern listed 04 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  6. 06-28-2012, 01:51 AM #6
    casandeepkumar
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    Dear Mr Rakesh

    My complaint still not been resolved. I did not get any SIM card for port in in fact my UPC expired on 25 june 2012.

    In fact Airtel still forcing me to port in to postpaid.

    I already lodged a complaint at National Consumer Helpline complaint no. 381248

    Get yourself updated about and then only reply.

    and Please do not make false statement as above.

    Regards
    Sandeep Kumar
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