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spice moblie C810 customer care problem

This is a discussion on spice moblie C810 customer care problem within the Mobile Services forums, part of the Mobile category; I have submitted my mobile for repairing on 3rd June,2009 and still they have not given any definite reply if ...

  1. #1
    Unregistered Guest

    Angry spice moblie C810 customer care problem

    I have submitted my mobile for repairing on 3rd June,2009 and still they have not given any definite reply if the mobile is repaired or is getting replaced by which date. It is under warranty period and even the company officials do not reply properly.

  2. #2
    c m patel Guest

    Default complaint regarding services

    My spice set M-5454 keypad was hanging . So I went to the jabalpur service center since I live there from there my mobile was sent to Bhopal care center on 26.08.11. But still now I did not received back my mobile. Why????????? I am facing so my troubles in absence of my mobile I am not able to understand that why the care centers did not do the work in time and give the feedback .

  3. #3
    sktiwari is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    Dear Sir,
    I had purchased Spice Mobile 5252 few years back. As battery of mobile has been discharge, I tried to purchase the same from your Customercare centre at Chembur Mumbai & Vashi Nabvi Mumbai. I have gone several time but delivery of battery was not done. In fact it seems that Spice are making mobile but dont want to supply batteries. This is defficiencies of your service. I have gone to your service centre at Chembur Mumbai ( Mobile No. 932348837 ) and Vashi Navi Mumbai (Mobile No. 9004050529 & 9664059173). Demand has been noted at chembur in their note book and at vashi they have told to contact them and I contacted several times but after contacting several time your Vashi service centre has informed that As Audit is going on , they can not supply Battery and also batterys are not available with company. How company can deny supply of Battery and this is clear cut against customers who have purchased your mobile.

    Kindly arrange supply of mobile battery on urgent basis as I am not able to use my mobile due to your poor service on supplied mobile.

    SKTiwari
    Mobile : 9969680100
    15-C, Almora, Anushakti-Nagar, Mumbai-400094

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