sir mera naam rakesh maurya mere paas airtel ka prepaid number hai 9871351026. sir mere phone se kai baar paise cut chuke aur ajj to mere phone me subha rs. 36 the jo 18 rupees bina baat ke kate phir 3"o"clock unhone phir 15 rupees cut kar diye. aur jab maine inse baat kane ki kushi ki tu inhone mera customer care he band kar diya.aur 1 baar mila tu kahte hai ki tum ne service active kar vayi hai sir i am doing b-com paas kar raha hu . sir main itna unpadh nahi ki service activet kara lo sir mujhe to aisa lagta hai ki ye airtel waale frod kar rahe hai
sir jaldi se koi action lijiye jab maine ye kaha ki main consumer court complain karonga to hasne lage
aur bole ki kar do

Dear Rakesh,

This is to inform you that your concern listed 6 Aug 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Hello sir,
im gurpreet, using airtel for 3 mnths.. I have two problems.. Last time when i recharge a sms pack of rs. 44, i recive a msg that i got a free masti pack of rs. 30. Nw yesterday whn i chked my balance it was reduse from 293 to 233.. I calld cusmer care they said it is becoz of masti pack.. How can cut the balance when u r giving a free service.? 2nd prblm i recharged a net pack of rs. 98 it has 2 gb free download bt many times balance reduce when i download some contents..
Customer care of airtel is worst..
If u can help? Thn plz..

Gurpreet

Dear Gurpreet ,

This is to inform you that your concern listed 12 Nov 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Gurpreet ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Hello sir,

Myself Drashti Tikariya. Since 2 days, unnecessarily cut 3 Rs. at any time from my balance.
Every time "3 Rs. cut for Last call" message shown although i did not do any call from it. it is happening 3 times. also at call log option, nothing is coming on which no. call was dialled.

please check it and do it needful.

Let me know what should i do for get my balance back.

Thanks,
Drashti

Dear Drashti ,

This is to inform you that your concern listed on 14 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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sir,
i have a reliance prepaid(smart)(9832291545) mobile connection. On 17.4.11 i had RS.47 balance,but in next morning i.e on 18.4.11 my balance became RS.17. then i had called customercare and they said that a news pack has been activated on my mobile. But i had not activated such pack.So, they illigally deduct my balance.I want to refund my balance.
so,i shall be very happy if i get back my money.

Dated:18.04.2011 yours faithfully
pranay mondal
98322915454

Dear Drashti,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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I am muninder, my complaint is my balance cutting now Rs 20.49/- on 19-5-2011 and I have checked balance Rs50.60/- on 18-5-2011. I have call 198 customer care person not come on the call. Tape is say you send message *121# for known balance. I have call 30 times but Customer care Is not giving my response after 3 day then complaint in writing. I tell you previous, I have again recharge Rs 60/- on date 22-3-2011. I have daily check my balance *123# then 7 day after balance was cut i call 198 i have complaint 3-4-2011 airtel customer care call me. He accepted he was mistake then balance Rs 56.60/- again amount second time cutting and I call but only I have listen the tape. Call me 9717806858.

We assure you that we are committed to resolving the issue to your satisfaction.

I am muninder, my complaint is my balance cutting now Rs 20.49/- on 19-5-2011 and I have checked balance Rs50.60/- on 18-5-2011. I have call 198 customer care person not come on the call. Tape is say you send message *121# for known balance. I have call 30 times but Customer care Is not giving my response after 3 day then complaint in writing. I tell you previous, I have again recharge Rs 60/- on date 22-3-2011. I have daily check my balance *123# then 7 day after balance was cut i call 198 i have complaint 3-4-2011 airtel customer care call me. He accepted he was mistake then balance Rs 56.60/- again amount second time cutting and I call but only I have listen the tape. Call me 9717806858.

guru_@in.com

Balance is being cut from my airtel account.I get a message on my iphone saying last call cost was RS 5 when i made no call. On contacting the customer care they said i had used the internet but my phone had been off and i had also disabled internet facility.Today overall Rs 56 was deducted from my balance.Kindly do the needful.
Phone no : 9987758130

My problem with airtel is that it always cuts my a/c balance for one or the other reason like for hello tunes,music station etc even when i have not ordered for that service.Airtel always sends me some weird messages and then cuts my a/c balance.
I want this problem to be sorted out.
Thanks in advance

Dear Customer,

Issue related to (Account balance is always being cut)

This is to inform you that your concern listed 23 Oct. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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