Complaint against Reliance Communication
This is a discussion on Complaint against Reliance Communication within the Mobile Services forums, part of the Mobile category; Originally Posted by RP Singh I am your mobile user since the launch of Reliance Mobiles, I purchased your offer ...
- 07-23-2012, 04:01 PM #61Senior Member
- Join Date
- Jun 2010
- 07-26-2012, 03:51 PM #62Senior Member
- Join Date
- Mar 2012
- 07-26-2012, 04:10 PM #63Senior Member
- Join Date
- Mar 2012
- 08-18-2012, 11:14 AM #64Unregistered Guest
demanded money from difference R-WORLD
I have a reliance Gsm sim which i lost yesterday.. after lodging the diary at police station i went to a R World at Howrah Maidan, They demanded money from me 100 rs for actived the sim card, but at salkia they took 25 rs for a sim....So can u tell me why they demanded so much money????
- 09-08-2012, 01:53 PM #65MANJULA BOSE Guest
Complaint against reliance communications for wrong balance deduction and recovery of the same
This is to inform you that I am highly dissatisfied by the services that are being provided to me as a valued customer of RELIANCE. I usually face the problem of subtraction of my balance amount without my permission or without my opting for any of their caller tune services or STD packs. I never activate such services but my balance is deducted in the name of such excuses. I am very upset with this kind of attitude. Moreover, this time none of their customer care executives is responding to my grievances.
DETAILS OF MY COMPLAINT
NAME: MANJULA BOSE
MOBILE NUMBER: +919026776979
AREA: INDIRA NAGAR
STATE: UTTAR PRADESH
PIN CODE: 226016
DATE OF BALANCE DEDUCTION:16/08/2012,26/08/2012,02/09/2012,08/09/2012
AMOUNT OF BALANCE DEDUCTED: INR 20.00+ INR 20.00+ INR 50.00+ INR 15.00
WRONG CAUSE: ACTIVATION OF RELIANCE CALLER TUNE WITHOUT MY CONSENT, ACTIVATION OF STD PACK WITHOUT MY CONSENT.
Initially my daughter complained on my behalf to Reliance customer care through email as they are not responding to my calls. They promised to resolve my complaints but refunded back only INR 17.00 for wrong activation of STD PACK on 07/09/2012 and again deducted INR 15.00 on 08/09/2012 for no reason.
I would be highly obliged if you consider my complaint and allow me the refund of my balance because I am a rightful citizen of INDIA and it would be appreciable if you understand our grief and help me fight for my right.
Mrs. Manjula Bose,
Designation: FREELANCE JOURNALIST,
20/211-1, Indira Nagar,
Date : 08/09/2012
- 09-24-2012, 10:35 AM #66Unregistered Guest
My mobile had 18 rupees but suddenly show in mobile balance is zero so please return my balance.my detail is below.
NAME: Rakesh kumar
MOBILE NUMBER: 8102334795
Address-Retired colony patratu
PIN CODE: 829118
DATE OF BALANCE loss:24/09/2012
- 09-26-2012, 03:57 PM #67Junior Member
- Join Date
- Sep 2012
Ref: 'Reliance=011-031-507', 'Reliance=011-008-988'
I have made several Calls and email complains. Despite all VAS get activated on my mobile without my consent almost daily.
Today again Rs 30 have been deducted from my account towards VAS Cellebrum VP S.
Please stop all VAS.
Advise: Never take Reliance connection. Highly unprofessional company with no Ethics.
- 09-29-2012, 03:41 PM #68Senior Member
- Join Date
- Mar 2012
- 10-12-2012, 09:46 AM #69Unregistered Guest
Post paid conection (cdma) is not given properly service.
Sir my self janmojay nayak.mob.no.9313444949 .itake a post paid conection in 14/09/2012 at releance world,green park main,new delhi-61.but after payment they donot send any verification team .when my sim had resumed 5 time i complain in costumer care,they told me verious type of answer .
At last last i conform you that if my sim is not active withine 1 hour.i most be complain in cansumer court.
- 10-28-2012, 10:43 PM #70Unregistered Guest
About balance deduction on account of VAS CELLEBRUM
My mobile no is 9335652150.Today Rs 2 have been deducted from my account towards VAS Cellebrum VP S without my consent and also without providing any service.Please stop all VAS deduction and credit my account otherwise I may proceed to consumer court.
- 11-28-2012, 10:20 PM #71akshay rubina Guest
VAS cellebrum VP S
on 28.11.12 at 11:05pm i got a message on my number 9307323753 that "amount charged for VAS cellebrum VP S rs:2.00." I don't know what is this for.and i never activated any of such thing. i know amount deducted is very small but i dont know why this is deducted.Please stop this VAS deduction as soon as possible.
- 12-14-2012, 07:42 PM #72S.Joshi Guest
Complaint against VAS Cellebrum VP S
Everyday I receive about 8-10 SMS informing about the charges for VAS Cellebrum VP S. I loose everyday about 18-20 RS just because of these VAS charges. I have not subscribed to any such service and its a nuisance to keep getting messages from Reliance. I have been trying to call their toll free number to register a complaint but unsuccessful! I have no idea how to unsubscribe this service
- 12-25-2012, 03:43 PM #email@example.com Guest
On 19/11/2012 I gave every required documents to port my no. 9377817444 from reliance cdma to reliance gsm.They said that the process will be completed within 7 days.But after seven days my no. Was not ported.Then I called reliane customer care probably on 27/11/2012 for inquiry and the supervisor apologized and lodged a complaint and said that within 2 days you will be contacted by reliance or you will receive an sms. But I received none.Again I called them probably on 5/12/12 and the employee with whom I talked asked me to go to reliance web world. I went and checked every detail.The head of the web world said that everything is ok from here and your number will be ported in 5 to 6 days.But all in vain.Then again I called customer care for the help and again supervisor apologized and said your problem will be resolved within 2 days. Again I received a message and waited for a week.But nothing happened. And now when last time I called the supervisor he clearly said that we cannot help you.You have to contact the reliance web world.And now it has been more than a month and my no. Is not ported yet.
Caf no. 700951261776
sim card no. 8991063710000513374
you are my last hope for help....!
- 01-18-2013, 11:24 AM #74Unregistered Guest
to turn off VAS cellebrum
since last few moths i'm grtting mssage of amount charged or VAS cellebrum VP S RS:2.00. . I want to turn off this service so please do it for me.my mobile no. is 9372730031 so plz make contact with me
- 01-18-2013, 05:40 PM #75Junior Member
- Join Date
- Feb 2011
TM Behavior and SIM Activation-KOTA
I purchased Reliance 3G Sim from Ashirwad Mobile on 09th Jan.2013
which detail is as
SIm Mobile No.: 8302971557
Rs.- 350 Rs.
Name: Sunil Jindal
Alternate No. 9950294696
I purchased this SIM for Internet Data which I want to used for my
shop. I have submitted my I.D. on 09th Jan 2013 and they said that SIM
will activate within a day but it was not activated.I daily contact
for SIM activation but they only said that it will activate next day.
I talk to Mr. Sunil (Distributor Reliance Kota) He also said that it
will activate but till today it was not activated.
Today I talk to Mr. Lucky (TM-Kota Mob. No.9314201115) and tell him
that this type of problem customer are facing. Mr. Lucky didn't give
any satisfactory response and abuse with me.
I can't Understand how such type of response from TM a customer can
Expect. Reliance a big brand having such type of TM who abuse with his
customer and dont care about customer satisfaction..
Now where should I go for such type of think happen with me. I have
only one option to go consumer court so other customer should not
mis-behave by anyone.
With Best Regards,
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