Originally Posted by sharadagrarian

hiii...my name is sharad..i am using this service from 5 years..as 6 or 7 days before i recharged my no.9905683919 by 105 rupees..but 50 rs has been deducted by saying that you are subscribed to news service...but that i have not done...

Dear Customer,


As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


Cheers,


RCOMcare

Originally Posted by Rajatbhadauria

1. On July 18th I received a message from reliance saying that "Astro services on your mobile has been renewed and Rs 30 have been deducted from your balance". I called up customer care and inquired about it and came to know that the service was activated on my number on 15th may, since then Reliance has been deducting money from my balance every month and I never got any message about it from them. This is as good as a 'FRAUD' that you activate any service without informing the customer, you deduct money every month without informing him.

2. For the same when I was talking to the customer care executive, I asked his name,he said 'Anil'. I asked his full name, he replied 'I can not tell you my full name' after asking him again ans again he said 'Anil is my full name and I am not going to tell you anything more, if you ask me again and again I will disconnect the call', I asked him to transfer me to the supervisor. Supervisor's name was Venus Kumar, who disconnected my call after talking to me for sometime while I was trying to ask him to reverse the deduction from my balance.

this is a HARASSMANT !!!!!

3. I have applied to convert my CDMA number to GSM. Submitted a request on 9th July, till date (July 18th), have not got any reply.

I just want to move out of the reliance network but can not change my number.. the moment they change it to GSM I will switch.

Rajat Bhadauria
9313863617

Dear Customer,


As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


Cheers,


RCOMcare

I have a reliance Gsm sim which i lost yesterday.. after lodging the diary at police station i went to a R World at Howrah Maidan, They demanded money from me 100 rs for actived the sim card, but at salkia they took 25 rs for a sim....So can u tell me why they demanded so much money????

Dear Sir,
This is to inform you that I am highly dissatisfied by the services that are being provided to me as a valued customer of RELIANCE. I usually face the problem of subtraction of my balance amount without my permission or without my opting for any of their caller tune services or STD packs. I never activate such services but my balance is deducted in the name of such excuses. I am very upset with this kind of attitude. Moreover, this time none of their customer care executives is responding to my grievances.
DETAILS OF MY COMPLAINT

NAME: MANJULA BOSE
MOBILE NUMBER: +919026776979
SIM: GSM
PLAN: PREPAID
AREA: INDIRA NAGAR
CITY: LUCKNOW
STATE: UTTAR PRADESH
PIN CODE: 226016
DATE OF BALANCE DEDUCTION:16/08/2012,26/08/2012,02/09/2012,08/09/2012
AMOUNT OF BALANCE DEDUCTED: INR 20.00+ INR 20.00+ INR 50.00+ INR 15.00
WRONG CAUSE: ACTIVATION OF RELIANCE CALLER TUNE WITHOUT MY CONSENT, ACTIVATION OF STD PACK WITHOUT MY CONSENT.

Initially my daughter complained on my behalf to Reliance customer care through email as they are not responding to my calls. They promised to resolve my complaints but refunded back only INR 17.00 for wrong activation of STD PACK on 07/09/2012 and again deducted INR 15.00 on 08/09/2012 for no reason.

I would be highly obliged if you consider my complaint and allow me the refund of my balance because I am a rightful citizen of INDIA and it would be appreciable if you understand our grief and help me fight for my right.

Thanking You,

Yours truly,
Mrs. Manjula Bose,
Designation: FREELANCE JOURNALIST,
20/211-1, Indira Nagar,
Lucknow.226016
UTTAR PRADESH.
Date : 08/09/2012

Dear sir,
My mobile had 18 rupees but suddenly show in mobile balance is zero so please return my balance.my detail is below.
NAME: Rakesh kumar
MOBILE NUMBER: 8102334795
Address-Retired colony patratu
Po-patratu,ps-patratu
STATE: jharkhand
PIN CODE: 829118
DATE OF BALANCE loss:24/09/2012

Mobile: 9595552571

Ref: 'Reliance=011-031-507', 'Reliance=011-008-988'

I have made several Calls and email complains. Despite all VAS get activated on my mobile without my consent almost daily.
Today again Rs 30 have been deducted from my account towards VAS Cellebrum VP S.

Please stop all VAS.

Advise: Never take Reliance connection. Highly unprofessional company with no Ethics.

Originally Posted by arpitbadjatya

Mobile: 9595552571

Ref: 'Reliance=011-031-507', 'Reliance=011-008-988'

I have made several Calls and email complains. Despite all VAS get activated on my mobile without my consent almost daily.
Today again Rs 30 have been deducted from my account towards VAS Cellebrum VP S.

Please stop all VAS.

Advise: Never take Reliance connection. Highly unprofessional company with no Ethics.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Sir my self janmojay nayak.mob.no.9313444949 .itake a post paid conection in 14/09/2012 at releance world,green park main,new delhi-61.but after payment they donot send any verification team .when my sim had resumed 5 time i complain in costumer care,they told me verious type of answer .
At last last i conform you that if my sim is not active withine 1 hour.i most be complain in cansumer court.

My mobile no is 9335652150.Today Rs 2 have been deducted from my account towards VAS Cellebrum VP S without my consent and also without providing any service.Please stop all VAS deduction and credit my account otherwise I may proceed to consumer court.

on 28.11.12 at 11:05pm i got a message on my number 9307323753 that "amount charged for VAS cellebrum VP S rs:2.00." I don't know what is this for.and i never activated any of such thing. i know amount deducted is very small but i dont know why this is deducted.Please stop this VAS deduction as soon as possible.

Everyday I receive about 8-10 SMS informing about the charges for VAS Cellebrum VP S. I loose everyday about 18-20 RS just because of these VAS charges. I have not subscribed to any such service and its a nuisance to keep getting messages from Reliance. I have been trying to call their toll free number to register a complaint but unsuccessful! I have no idea how to unsubscribe this service

On 19/11/2012 I gave every required documents to port my no. 9377817444 from reliance cdma to reliance gsm.They said that the process will be completed within 7 days.But after seven days my no. Was not ported.Then I called reliane customer care probably on 27/11/2012 for inquiry and the supervisor apologized and lodged a complaint and said that within 2 days you will be contacted by reliance or you will receive an sms. But I received none.Again I called them probably on 5/12/12 and the employee with whom I talked asked me to go to reliance web world. I went and checked every detail.The head of the web world said that everything is ok from here and your number will be ported in 5 to 6 days.But all in vain.Then again I called customer care for the help and again supervisor apologized and said your problem will be resolved within 2 days. Again I received a message and waited for a week.But nothing happened. And now when last time I called the supervisor he clearly said that we cannot help you.You have to contact the reliance web world.And now it has been more than a month and my no. Is not ported yet.
Caf no. 700951261776
sim card no. 8991063710000513374
you are my last hope for help....!
thanking you.....!

since last few moths i'm grtting mssage of amount charged or VAS cellebrum VP S RS:2.00. . I want to turn off this service so please do it for me.my mobile no. is 9372730031 so plz make contact with me

Dear Sir,

I purchased Reliance 3G Sim from Ashirwad Mobile on 09th Jan.2013
which detail is as
below:
SIm Mobile No.: 8302971557
Rs.- 350 Rs.
Name: Sunil Jindal
Alternate No. 9950294696

I purchased this SIM for Internet Data which I want to used for my
shop. I have submitted my I.D. on 09th Jan 2013 and they said that SIM
will activate within a day but it was not activated.I daily contact
for SIM activation but they only said that it will activate next day.
I talk to Mr. Sunil (Distributor Reliance Kota) He also said that it
will activate but till today it was not activated.

Today I talk to Mr. Lucky (TM-Kota Mob. No.9314201115) and tell him
that this type of problem customer are facing. Mr. Lucky didn't give
any satisfactory response and abuse with me.

I can't Understand how such type of response from TM a customer can
Expect. Reliance a big brand having such type of TM who abuse with his
customer and dont care about customer satisfaction..

Now where should I go for such type of think happen with me. I have
only one option to go consumer court so other customer should not
mis-behave by anyone.
--
With Best Regards,

Sunil Jindal
9950294696