Sir,
My Mob no 9887610962,Recharge Rs 53/- on 19 Jun 2012 at 1840 hrs for full talktime,sametime Rs 44.17 recd as talktime rest 8.83 came on after 24 hrs.now it is about 65 hrs passed, no balance recd by.my recharge Tx ID is1543091624 & a complaint was raised yesterday 2045 hrs to your customer care repreasentive also.Compl fwd by that person also.
pl do needfull as early as possible.
Thank you

sk saha
9887610962

Dear Arvind ,

This is to inform you that your concern listed 21 June 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Dear Anup ,

We would like to inform you that your concern listed 19 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi,

This is Monika Gupta, my number is 9535639338. I activated internet blackberry services on my cell. I was asked to recharge for INR 399 which i did. Inspite of that, my main account balance was reduced by 400 Rs. I spoke to customer care executive who said they will not give single rupee back. She said complaint whereever you want to. She doesnt care. Where did my 400 Rs. disappear?. Kindly help. This is not the way to speak to the customer.


Regards
Monika

Dear Monika,

This is to inform you that your concern listed 23 June 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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My contact no.is 9971537702 kal se main apke cm care ka no.try kar rahe hu but cm care pe mere baat nhi ho paa rahe hai akl 2.bar mere apke Extuc.se baat hue but inhone dono baar phone hold pe rakh diya aur thode der mein phone cut kar diya hum log kya pagal hai ya free hai jo apke cm care ka no.he 20.bar try karte rahe ek to itne mishkil se apke cm care Extu,se bat hote hai aur upar se apke Extu.baat b nhi karte phone hold pe rakh dete hai galte apke company ka Sim leke maine apse ache service to Vodafone wale dete hai apne kisi b Extu.ko bolo ke mujhe rat ko phone kare 8.baje qki din main busy hote hu office to ghar jake baat kar sakte hu main ok so plz call me

Dear Sir/Madam,

I purchased an Airtel prepaid connection with the telephone # 9730875967 in Pune on May 25th 2012. I received a call on June 16th from Airtel to verify my customer details. The person could speak only in Hindi and I answered all his questions to the best of my ability. On June 21st the service was cut off from Airtel, even though there was a prepaid balance of aorund Rs. 600. I called Airtel 3-4 times on June 21st (CWBAR20621379985 is one of the ticket #'s) and again on June 22nd. On June 22nd I was informed that there was some problem with my customer identification and I needed to go to an Airtel office. Since I am currently in Mumbai, I went to the Mulund office, where I was informed that since my telephone # is from Maharashtra circle I need to go to an Airtel office in Vasai, Virar or Ulhasnagar to submit my documents again and get the number restored. I have submitted the documents in the Ulhasnagar Airtel office. Upon inquiring with them, they have informed me that my number has been deactivated and the balance on my account cannot be refunded. Further to this my number has been recycled and this number cannot be obtained.

My issues that need to be addressed are:
1. Why has my service and number been cancelled when the issue is in customer verification and I have been calling to resolve the issue and visited an Airtel office to re-submit my document. How can Airtel cancel the number without giving the customer time to respond to their queries.
2. The balance on my account of nearly Rs. 600. Why is that not being refunded? This is money I prepaid and Airtel has cancelled my service - they should pay back my money.
3. Please contact me on 9503740899 to resolve the issue. I am tired of calling the customer service numbers- the individuals who pick up the phone are not able to help.

Thanks.
Vikram Bhonagiri

Please call me at 9503740899

Namaste Mr. Mahor,

We would like to inform you that your concern listed 21 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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From this telephone 923335273912 923367559608 i am getting missed calls and when i am calling back them my balance is deducting Rs/-25.

I request kindly block this nos to get incoming calls to 9866130011.

Regards
Sanjay Kumar
+919866130011

Namaste Monika,

This is to inform you that your concern listed 23 June 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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aitel service center from not satisfation .my bill amount atocut so pls confrmatin want to ........

My mobile No is 9949097870 in the name of kasulamadhu, i have been calling 121 for deactivating the services which are not activated from my side for which i lost Rs.200 to 300 .when ever a customer care executive comes online they keep me on hold and the line disconnects automatically and they never call back. for last two days i lost again rs.62 from my prepaid account if air tel is going to take the money this way with out intimating to the concern .If we get the proper response its well and good i hope they are wontedly doing this, today 28-06-2012 one executive jagdeesh spoke to me @ 5.20 pm he so rude in the call center he never listens to me even you can check the recorded if you require ,this kind of services we are not expecting from Airtel.

hi
my name is krupan kale & my father using 9892740853 no which is government card but last month my father by mistake make rechage of rs 990 or 999 that time i had call to airtel csr they are expain the plan of that recharge then i had asked my father by mistakely recharge of value 990 or 999 & this plan is actived on that no if i want to discontinue this plan & choose again government plan then it would be possible that csr told me when ur validity will expire then your government plan will active but now i had call to your one of the csr regarding government card recharge that guy told me your plan is convert in to normal plan i had argument with him & his senior person but they dont agree to convert the plan to normal to government
his senior person given me another no is 99872347865 when i call on that no. either this no. is continually busy or when it connected then your voice is breaking given reply & disconnected the phone

please give me back my government plan

i am requesting you

please contact me on

9892740853
9867132143

e-mail
krupan.kale@gmail.com

hello,

since last 4yrs im using airtel prepaid plan, the service was good. but day by day its geting worse.
about 1month back i took a prepaid mobile no-975102899, sim no-899190200393968507, inspite of submitting the attested documents 3times through vendor and 1ce directly to the airtel office (2 time telephonic document verification), im extremely sorry to make the note that my sim card has been blocked.
repetedly i kept myself in touch with the customer care center which came of no use, extremely disturbing and annoying response from all the customer care executive and managers...

im extremely upset about the service of airtel....

hope that somebody from airtel will look into the matter..

regards,
soumi bhunia
9730168687