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Airtel prepaid connection issue- outgoing calls barred even after submitting documents.

This is a discussion on Airtel prepaid connection issue- outgoing calls barred even after submitting documents. within the Mobile Services forums, part of the Mobile category; Hi, Airtel Prepaid connection Number - 9618773842 I took this airtel prepaid connection on 6th May 2012 in Hyderabad. I ...

  1. 05-17-2012, 09:27 AM #1
    saurabhsnair
    saurabhsnair is offline Junior Member
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    Default Airtel prepaid connection issue- outgoing calls barred even after submitting documents.

    Hi,

    Airtel Prepaid connection Number - 9618773842

    I took this airtel prepaid connection on 6th May 2012 in Hyderabad. I had also submitted the relevant documents(passport copy). But my outgoing calls has been barred, probably due to lack of documents. Kindly guide me as to what should be done to get the proper connection.

    Thanks and regards,
    Saurabh.
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  2. 05-18-2012, 12:21 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Saurabh,

    This is to inform you that your concern listed 17 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 06-01-2012, 06:24 AM #3
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    Airtel_Presence
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    Dear Saurabh,

    This is to inform you that your concern listed 17 May 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. 06-04-2012, 11:15 PM #4
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Saurabh,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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